ZipRecruiter

Log In

1

Satcom Direct Jobs (NOW HIRING)

RSC2

SATCOM Engineer

Frederick, MD · On-site

$88K - $110K/yr

... direct mission support of US Army Soldiers with iDirect SATCOM terminal remotes as they prepare to deploy, fight, and win our Nations Wars across the full spectrum of conflict. * Candidate will ...

Flexjet

Fleet Technical Manager Avionics

Cleveland, OH · On-site

Satcom Direct * Gulfstream Cabin Management Systems * Challenger Cabin Management Systems * Embraer Cabin Management Systems * Must be familiar with aircraft wiring schematics, general aircraft ...

RSC2 INC

SATCOM Engineer

Fort Detrick, MD · On-site

$88K - $110K/yr

... direct mission support of US Army Soldiers with iDirect SATCOM terminal remotes as they prepare to deploy, fight, and win our Nations Wars across the full spectrum of conflict. * Candidate will ...

Leidos

Hybrid SATCOM Chief Engineer

Beavercreek, OH · On-site

Demonstrated experience serving as a Chief Engineer, Lead Systems Engineer, Technical Director, or ... Strong background in Hybrid SATCOM, SATCOM, C4ISR, communications systems, networking, systems ...

Leidos

Hybrid SATCOM Chief Engineer

Beavercreek, OH · Hybrid

Demonstrated experience serving as a Chief Engineer, Lead Systems Engineer, Technical Director, or ... Strong background in Hybrid SATCOM, SATCOM, C4ISR, communications systems, networking, systems ...

New

KBR

Senior SATCOM Systems Engineer

Newport, RI

$125/hr

Title: Senior SATCOM Systems Engineer Belong. Connect. Grow. with KBR! KBR's National Security ... The ideal candidate has direct experience developing, analyzing, or implementing modem or radio ...

Leidos

Hybrid SATCOM Chief Engineer

Beavercreek, OH · On-site

$131K - $237K/yr

Demonstrated experience serving as a Chief Engineer, Lead Systems Engineer, Technical Director, or ... Strong background in Hybrid SATCOM, SATCOM, C4ISR, communications systems, networking, systems ...

next page

Showing results 1-20

All JobsSatcom Direct Jobs

Satcom Direct information

See salary details

$10

$16

$23

How much do satcom direct jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for satcom direct in the United States is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $17.79 per hour, depending on experience, location, and employer.

What is Satcom Direct?

Satcom Direct is a company specializing in satellite communications solutions, primarily serving the aviation, maritime, and government sectors. They provide connectivity services, hardware, and software that enable voice, data, and internet access for aircraft and other mobile platforms. Their offerings include in-flight Wi-Fi, satellite phones, cybersecurity, and flight operations support. Satcom Direct is known for its innovative technology that ensures reliable and secure communication, even in remote or challenging environments.

What is the difference between Satcom Direct vs Satellite Communications Technician?

AspectSatcom DirectSatellite Communications Technician
CredentialsTypically requires a degree in telecommunications, electronics, or related field; certifications like COMPTIA, Cisco, or satellite-specific trainingRequires technical diploma or associate degree; certifications such as SATCOM or RF certifications are common
Work EnvironmentCorporate offices, remote support centers, and in-flight environmentsField sites, satellite ground stations, and installation/maintenance locations
Industry UsageUsed by satellite service providers, corporate aviation, and government agenciesEmployed by satellite service providers, telecom companies, and installation firms

Satcom Direct primarily focuses on providing satellite communication solutions and support for aviation and enterprise clients, often in a corporate or remote support setting. In contrast, Satellite Communications Technicians are hands-on field workers responsible for installing, maintaining, and repairing satellite communication equipment on-site. Both roles require technical knowledge of satellite systems but differ in work environment and scope.

What are some common challenges faced by Satcom Direct engineers when supporting clients' connectivity solutions?

Satcom Direct engineers often encounter challenges such as troubleshooting complex satellite network issues, adapting to rapidly evolving communication technologies, and providing timely support to clients operating in remote or mobile environments (like aviation or maritime). The role frequently involves collaborating with cross-functional teams including network operations, customer support, and product development to deliver seamless connectivity solutions. Staying current with industry advancements and maintaining high service standards are essential for success in this dynamic and fast-paced environment.

What are the key skills and qualifications needed to thrive as a Satcom Direct Field Service Engineer, and why are they important?

To thrive as a Satcom Direct Field Service Engineer, you need expertise in satellite communications, networking, and electronics, often supported by a relevant engineering degree or technical certifications. Familiarity with SATCOM systems, network diagnostic tools, and certifications like CompTIA Network+ or Cisco CCNA are typically required. Strong problem-solving skills, customer service orientation, and effective communication help professionals excel in client-facing and high-pressure environments. These skills ensure reliable installation, troubleshooting, and support of complex satellite communication systems crucial for clients’ connectivity needs.
More about Satcom Direct jobs
What cities are hiring for Satcom Direct jobs? Cities with the most Satcom Direct job openings:
What states have the most Satcom Direct jobs? States with the most job openings for Satcom Direct jobs include:
What job categories do people searching Satcom Direct jobs look for? The top searched job categories for Satcom Direct jobs are:
Satcom Direct jobs near you
Infographic showing various Satcom Direct job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $34,887 per year, or $16.8 per hour.
Senior Product Support Engineer

Senior Product Support Engineer

Gogo

Broomfield, CO

Full-time

Posted 4 days ago

New

Job description

TheSenior Product Support Engineeris responsible forserving as a subject matter expert for Gogo legacy products, former Satcom Direct product lines, and current and emerging Gogo hardware platforms. This role supports operational and customer needs through proactive and reactive product support, cross-functional technical collaboration, issue escalation management, and technical training delivery.

This position requires strong technical problem-solving skills, the ability to manage competing priorities in a fast-paced environment, and a collaborative approach to working withengineering, development, customer support, OEMs, MROs, and other internal and external stakeholders.

COME ON BOARD THE GOGOPRODUCT SUPPORTTEAM!

How will you make a difference?

  • Provide SME-level technical support for Gogo legacy, former Satcom Direct, and current hardware platforms, including system integration capabilities

  • Manage and prioritize Product Support escalations, perform root cause analysis, document corrective actions, and ensure fullissuetraceability

  • Collaborate with Engineering, Product Development, and cross-functional teams toidentifyrisks, support product enhancements,participatein change control activities, and escalate complex issues to external partners when needed

  • Develop,maintain, and deliver technical training, SOPs, troubleshooting guides, and other support documentation for internal teams

  • Support OEMs, MROs, customers, and installers through design, integration, deployment, and issue resolution activities

  • Lead or support User Acceptance Testing for hardware and software releases and contribute to KPI dashboards and internal support tools

  • Provide on-site support for installations, AOG events, training, and trade show activities, including moderate travel as needed

Qualifications

  • Bachelor's degree in engineering, aviation technology, electronics, computer science, or a related technical field, or an equivalent combination of education and relevant experience

  • 7-12 years of experience in product support, technical support, systems integration, avionics, aerospace, or a related technical discipline preferred

Required Skills, Talents, & Experience

  • Strong technical troubleshooting, root cause analysis, and problem-solving skills

  • Ability to manage multiple priorities, support escalations, and work effectively in a fast-paced, customer-focused environment

  • Strong written and verbal communication skills, including the ability to create clear technical documentation and training materials

  • Experience collaborating cross-functionally with engineering, development, support, and external partners

  • Ability to support product lifecycle activities, testing, process improvement, and technical issue resolution

  • Strong attention to detail, sound judgment, and a commitment to high-quality customer and operational support

Preferred Skills, Talents, & Experience

  • Experience with airborne connectivity, avionics, satellite communications, networking, or related aerospace technologies

  • Familiarity with OEM and MRO environments,aircraftintegration processes, cabin network topology planning, and product support best practices

  • Experience with User Acceptance Testing, technical training delivery, KPI reporting, or internal support tool development

  • Demonstrated ability to adapt quickly, support continuous improvement, and build effective working relationships across technical and business teams

Additional Information

Base Pay:

Based on experience and responsibilities.

Target Annual Short-Term Incentive:

Bonus Plan at 10% (% of Annualized Base Pay)

Eligible for Incentive Stock Program:

Yes

Benefits:

Gogo offers competitive benefits that can fit each employee's needs. Visit the Careers page on our website for more information atwww.gogoair.com/careers.

--- --- ---

Gogo is committed to equal opportunity. Qualified candidates will beconsidered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability.

Apply