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Sap Cx Jobs (NOW HIRING)

Coveo

Senior Solution Engineer - AI Knowledge

Dallas, TX

$54.75 - $70.50/hr

Experience supporting CX, customer service, support, or knowledge management use cases; familiarity with platforms like Salesforce Service or Data Cloud, SAP CX, or Genesys is an asset. * Working ...

Coveo

Senior Solution Engineer - AI Knowledge

Dallas, TX

$54.75 - $70.50/hr

Experience supporting CX, customer service, support, or knowledge management use cases; familiarity with platforms like Salesforce Service or Data Cloud, SAP CX, or Genesys is an asset. * Working ...

Avvale

Senior SAP Presales Director

Manhattan, NY · Remote

Shaping and validating SAP solution architectures (S/4HANA, BTP, Analytics, CX, etc.) that support the defined business objectives. Coordinating bid management activities, ensuring consistency ...

Kelly Services

SAP Lead

Fernandina Beach, FL

$61.75 - $80.50/hr

Oversee customer service order reconciliation and dashboard metrics such as Customer Experience (CX ... Minimum 5 years of SAP experience supporting Order-to-Cash functions. * Minimum 5 years of ...

Airgas

CX Representative - Billing & Collections

Tulsa, OK · On-site

$15.50 - $20/hr

R10090607 CX Representative - Billing & Collections (Open) Location: Tulsa, OK - W. 7th St ... Prior SAP experience Benefits We care about and support our Airgas Families. This is evident not ...

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How much do sap cx jobs pay per hour?

As of May 31, 2026, the average hourly pay for sap cx in the United States is $70.40, according to ZipRecruiter salary data. Most workers in this role earn between $47.12 and $94.95 per hour, depending on experience, location, and employer.

What is an SAP CX job?

An SAP CX (Customer Experience) job involves working with SAP's suite of customer experience solutions, including SAP Commerce Cloud, Marketing Cloud, Sales Cloud, and Service Cloud. Professionals in this role help businesses implement, customize, and optimize SAP CX solutions to enhance customer engagement, sales, and service processes. Responsibilities may include system configuration, integration with other enterprise applications, troubleshooting issues, and providing user training. Typical roles include SAP CX Consultant, Developer, Business Analyst, and Solution Architect.

What are the key skills and qualifications needed to thrive in the Sap Cx position, and why are they important?

To thrive as an SAP CX (Customer Experience) professional, you need a deep understanding of SAP CX suite solutions (such as SAP Commerce Cloud, Marketing Cloud, and Service Cloud), CRM processes, and customer engagement strategies, often supported by a degree in computer science or related fields. Familiarity with SAP integration tools, cloud platforms, and certifications like SAP Certified Application Associate in SAP CX solutions are highly desirable. Strong communication, problem-solving, and client management skills help you stand out, as does adaptability to rapidly evolving business needs. These competencies are essential to successfully deliver personalized customer experiences, drive digital transformation, and ensure effective collaboration with cross-functional teams.

What are some common challenges faced by SAP CX professionals, and how can they be overcome?

SAP CX professionals often encounter challenges such as integrating various SAP and third-party systems, adapting to constantly evolving customer expectations, and ensuring data compatibility across platforms. Staying up-to-date with SAP's frequent updates and releases, as well as quickly learning new features, is crucial. Effective collaboration with project managers, developers, and sales or marketing teams is essential to bridge technical and business requirements. Leveraging ongoing training opportunities, SAP user communities, and best practice documentation can help you navigate these challenges and deliver optimal customer experiences.
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Sap Cx jobs near you
Infographic showing various Sap Cx job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $146,422 per year, or $70.4 per hour.

Senior Solution Engineer - AI Knowledge

Coveo

Dallas, TX

$54.75 - $70.50/hr

Full-time

Posted 21 days ago

Job description

Showcase transformative AI. Shape smarter customer experiences.

Have you ever wanted to help enterprises understand what cutting-edge AI can truly unlock for their customer experience? As our Senior Solution Engineer, you'll partner closely with prospects to uncover their needs, frame the right solution, and demonstrate the unique value Coveo brings to the world of Service & Knowledge.

You'll join a passionate Sales team that thrives on collaboration, creativity, and consultative expertise. If you love turning complex technology into crisp, compelling value, and winning alongside people who care, this role will feel like home.

As one of our Senior Solution Engineers, you will:
  • Guide prospective customers in understanding, comparing, and evaluating Coveo's Service & Knowledge solutions to support confident buying decisions.
  • Conduct deep technical discovery to assess fit, capture requirements, uncover risks, and respond to technical and security-related questions throughout the evaluation.
  • Build and deliver tailored demos that highlight relevant capabilities, differentiators, and clear business value in competitive environments.
  • Lead technical components of Proofs of Concept and serve as the technical owner for RFIs/RFPs, collaborating cross-functionally to position Coveo for success.
  • Act as a trusted advisor by providing strategic guidance on AI-powered digital transformation and aligning our capabilities with long-term customer outcomes.
  • Build durable, trust-based relationships with stakeholders while representing Coveo at select events, conferences, and industry engagements.
Here is what will qualify you for the role:
  • 6+ years of experience as a Presales professional (Solution Engineer, Sales Engineer, Solution Consultant) with strong demo, POC, and competitive positioning practices.
  • Experience supporting CX, customer service, support, or knowledge management use cases; familiarity with platforms like Salesforce Service or Data Cloud, SAP CX, or Genesys is an asset.
  • Working knowledge of AI, machine learning, and search-related models (query suggestions, generative answering, etc.).
  • Programming familiarity (Python, JavaScript) and experience working with APIs (e.g., Postman).
  • Ability to navigate medium and large enterprises with ease — stakeholders, processes, and decision structures.
  • A consultative mindset backed by excellent storytelling and technical communication skills.
  • Experience representing the voice of the customer to product teams.
  • Comfortable with travel up to 30–50%.

Do you think you can bring this role to life? Or add your own color? You don't need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.