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Salon Matters Representative Customer Service Jobs

Schaeffler

Representative - Customer Service

Fort Mill, SC · On-site

$14 - $19/hr

Proficient in SAP * 2-3 years of customer service / accounts receivable experience in a manufacturing environment Our Offering At Schaeffler, our success is driven by our employees. We value what you ...

Xcel Management Inc

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CSR - Customer Service Rep

Louisville, KY · On-site

$20 - $30/hr (+ commission)

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers through in-person interactions within a small team environment. Reporting directly to the Customer ...

Lee's Roofing

Customer Service Representative (CSR)

Fresno, CA · On-site

$16 - $21.50/hr

Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service. * Proficiency in using ServiceTitan or similar field ...

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Salon Matters Representative Customer Service information

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How much do salon matters representative customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for salon matters representative customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Salon Matters Representative Customer Service do?

A Salon Matters Representative Customer Service is responsible for assisting salon clients and professionals with their inquiries, scheduling appointments, resolving issues, and providing product or service information. They act as a liaison between the salon and its customers, ensuring a positive client experience. Their duties may also include managing bookings, handling complaints, and supporting sales of salon services or products. This role requires excellent communication skills, problem-solving abilities, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a Salon Matters Representative Customer Service?

To thrive as a Salon Matters Representative Customer Service professional, you need excellent interpersonal communication, problem-solving abilities, and a solid understanding of salon services or products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, appointment scheduling software, and basic office tools is typically required. Patience, active listening, and a positive attitude help you provide exceptional support and build rapport with clients. These skills and qualities are crucial for ensuring customer satisfaction, loyalty, and smooth business operations in a salon environment.

How does a Salon Matters Representative Customer Service role typically collaborate with stylists and salon management to resolve client issues?

As a Salon Matters Representative in Customer Service, you will frequently act as a liaison between clients, stylists, and salon management to address concerns or resolve service-related issues. This often involves gathering information from both clients and internal teams, facilitating clear communication, and ensuring all parties are satisfied with the resolution. You may participate in team meetings, coordinate with managers to implement feedback, and sometimes help develop new customer service protocols to enhance the overall client experience. Effective collaboration and problem-solving skills are essential for success in this role.

What is the difference between Salon Matters Representative Customer Service vs Salon Coordinator?

AspectSalon Matters Representative Customer ServiceSalon Coordinator
CredentialsCustomer service experience, communication skillsSimilar customer service skills, organizational abilities
Work EnvironmentCall centers, office settings, retail salonsSalon front desk, administrative areas
Employer & Industry UsageBeauty industry, salon chains, product companiesSalons, spas, beauty businesses
Search & Comparison IntentCustomer support roles in salonsSalon administrative roles

Salon Matters Representative Customer Service primarily handles client inquiries, product support, and service issues via phone or email. A Salon Coordinator manages appointment scheduling, staff coordination, and daily salon operations. While both roles require strong communication skills and industry knowledge, the Customer Service role focuses on client support, whereas the Coordinator oversees salon workflow and administration.

What is customer service in a salon?

Customer service in a salon, such as a Salon Matters Representative Customer Service role, involves assisting clients with appointments, addressing their needs and concerns, and ensuring a positive experience. It requires good communication skills, knowledge of salon services, and the ability to handle customer inquiries professionally.
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Salon Matters Representative Customer Service jobs near you
Infographic showing various Salon Matters Representative Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR Customer Service Representative

GX Louisiana

Baton Rouge, LA

$12.50 - $17/hr

Full-time

Re-posted 29 days ago

Job description

Description

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the

Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.

Essential Sales Duties and Responsibilities

  •  Provide Excellent Customer Service Skills in all interactions
  •  Ensure all Cash handling policies are followed explicitly.
  •  Restock all store items as directed by Store Manager or customer needs.
  •  Plus sell to every Customer, regardless of what they purchase.
  •  Perform all duties related to serving our customers.
  •  Provide training assistance to new CSR's.
  •  Provide prompt, courteous customer service and resolve customer issues on shift.
  •  Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  •  Front and face all product to create a visually attractive display for our customers
  •  Review, complete and suggest changes to all build-to's.
  •  Provide feedback for the fast food service area of the store.
  •  Complete reports assigned by the Store Manager.
  •  Accept applications to be considered for employment.
  •  Follow company procedures when working with vendors including checking in order and verifying quantities.
  •  Adhere to all company policies and procedures.
  •  Prepare and finalize shift close-out reports.
  •  Inspect store facilities/equipment for safety, cleanliness and proper working order.
  •  Complete all price changes and promotional price changes.
  •  Document and report a safety incident or injury.
  •  Document and report a maintenance request.
  •  The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements

Minimum Qualifications and Prerequisites

  •  High School diploma or GED preferred.
  •  Outstanding customer service skills.
  •  Have reliable transportation and can arrive at the store on time.
  •  Has a positive attitude and promotes the company and is a team player.
  •  Must have basic computer skills.
  •  Must be well organized and manages time well.
  •  Possess good people interaction skills.
  •  Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

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