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Day Shift Usps Customer Service Jobs (NOW HIRING)

NATIONAL PRODUCTS INC

Shipping Clerk - Day Shift

Seattle, WA · On-site

$23 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Schedule shipments with carriers via phone, email, and/or FedEx, UPS, & USPS interactive software ... Professional demeanor with co-workers and customers. * Clearly read, write and comprehend English.

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How much do day shift usps customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for day shift usps customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Day Shift Usps Customer Service vs Mail Carrier?

AspectDay Shift Usps Customer ServiceMail Carrier
Primary RoleAssisting customers, handling inquiries, processing shipmentsDelivering mail and packages to residences and businesses
Work EnvironmentPost office counters, customer service areasOn the road, residential and commercial routes
CredentialsHigh school diploma, USPS trainingHigh school diploma, USPS training, valid driver’s license
Work HoursDay shifts, weekdaysEarly mornings, weekdays, weekends

While both roles are part of USPS and require customer service skills, Day Shift Usps Customer Service focuses on assisting customers at the post office, whereas Mail Carriers deliver mail directly to addresses. The main difference lies in the work environment and daily responsibilities, with customer service roles being office-based and mail carriers working outdoors on routes.

What are the shift hours for USPS customer service?

USPS customer service representatives working day shifts typically work during regular business hours, generally from 8:00 AM to 4:30 PM or 9:00 AM to 5:30 PM, depending on the location. Shift hours may vary based on the specific facility and operational needs, with some roles requiring early morning or late afternoon shifts. Overtime or weekend hours can also be part of the schedule during peak periods.
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What states have the most Day Shift Usps Customer Service jobs?

States with the most job openings for Day Shift Usps Customer Service jobs include:

What job categories do people searching Day Shift Usps Customer Service jobs look for?

The top searched job categories for Day Shift Usps Customer Service jobs are:

Day Shift Usps Customer Service jobs near you
Infographic showing various Day Shift Usps Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

Customer Service Representative - Day Shift

NORC at the University of Chicago

Wichita, KS • On-site

$17.98/hr

Full-time, Part-time

Retirement

Posted 15 days ago

Job description

Customer Service Representative - Day Shift
Job no: 503940 Work type: Intermittent Location: Wichita, KS Capability Area: Call Center
JOB DESCRIPTION:
*Individuals who are Spanish-language proficient at a conversational level, are encouraged to apply for our Bilingual Customer Service Representative (Spanish/English) position.**
NORC is seeking individuals to work as Customer Service Representatives, internally known as Telephone Interviewers. In this role, you will conduct interviews over the phone with no sales pressure or quotas. Your work will directly contribute to understanding pressing issues such as:
  • the cost and access to healthcare,
  • the impact of higher education on the labor force,
  • and many other topics that inform social policy.

This position is strictly on-site at the NORC call center. Employees are required to report to the office daily.
IDEAL CANDIDATE:
The ideal candidate for this role:
  • has good communication skills and basic computer knowledge,
  • enjoys speaking with people from diverse backgrounds and professions,
  • is looking for a flexible part-time working schedule, and
  • is available to work daytime hours, Monday - Friday.

RESPONSIBILITIES:
  • Gain the cooperation of respondents over the phone in order to complete a survey by being persuasive and appropriately assertive.
  • Administer survey using a pre-written script.
  • Record survey answers verbatim.
  • Maintain neutral and objective communication with respondents.

REQUIRED SKILLS:
  • Ability to talk on the phone within close proximity of others in a large and potentially loud call center.
  • Knowledge of Windows, such as sending email or opening and using a web browser to search for information.
  • Ability to sit and use a telephone headset, dial phone numbers, use a computer keyboard, and read a script off a standard-size computer monitor for up to four hours continuously.
  • At least 18 years of age.
  • Legally authorized to work in the United States.

SALARY AND BENEFITS:
The pay for this position will be $17.98 per hour, which is based on geographic location.
This position is classified as intermittent. Intermittent staff are eligible for the following benefits:
  • Telephone Interviewers working on the NIS project are eligible for an increase to their 403(b) account. NORC will contribute to an individually owned, fully vested retirement account with TIAA at a rate of $5.09 for each hour worked, and contributions will be made on a quarterly basis.
  • 403(b) Retirement Plan
  • Paid sick leave
  • Paid holidays
  • Paid orientation and training
  • Free counseling and referrals through NORC's Employee Assistance Program (EAP)
  • Discount programs - like travel and electronics

NORC's Approach to Equity and Transparency
Pay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings. At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).
WHO WE ARE:
NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration.
EEO STATEMENT:
NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.
Advertised: August 4, 2026 Central Daylight Time Applications close: August 19, 2026 Central Daylight Time
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