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Day Shift Usps Customer Service Jobs (NOW HIRING)

Determine and recommend which products or services best USPS customer needs. * Become familiar with USPS equipment servicing and engineering concepts, practices, and procedures. * Rely on experience ...

Richmond - CSR Office

Richmond, MI

$14.50 - $19.75/hr

Customer Service Representative Blue Flame Propane, Inc. seeks a full-time Customer Service ... Greet visitors (customers, USPS, FedEx, UPS). * If needed, other duties as assigned by the Director ...

Customer Service Representative Since 1993, PostNet has provided small businesses and consumers ... Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff * Sorts and ...

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Day Shift Usps Customer Service information

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$11

$19

$29

How much do day shift usps customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for day shift usps customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Day Shift Usps Customer Service vs Mail Carrier?

AspectDay Shift Usps Customer ServiceMail Carrier
Primary RoleAssisting customers, handling inquiries, processing shipmentsDelivering mail and packages to residences and businesses
Work EnvironmentPost office counters, customer service areasOn the road, residential and commercial routes
CredentialsHigh school diploma, USPS trainingHigh school diploma, USPS training, valid driver’s license
Work HoursDay shifts, weekdaysEarly mornings, weekdays, weekends

While both roles are part of USPS and require customer service skills, Day Shift Usps Customer Service focuses on assisting customers at the post office, whereas Mail Carriers deliver mail directly to addresses. The main difference lies in the work environment and daily responsibilities, with customer service roles being office-based and mail carriers working outdoors on routes.

What are the shift hours for USPS customer service?

USPS customer service representatives working day shifts typically work during regular business hours, generally from 8:00 AM to 4:30 PM or 9:00 AM to 5:30 PM, depending on the location. Shift hours may vary based on the specific facility and operational needs, with some roles requiring early morning or late afternoon shifts. Overtime or weekend hours can also be part of the schedule during peak periods.
More about Day Shift Usps Customer Service jobs

What cities are hiring for Day Shift Usps Customer Service jobs?

Cities with the most Day Shift Usps Customer Service job openings:

What states have the most Day Shift Usps Customer Service jobs?

States with the most job openings for Day Shift Usps Customer Service jobs include:

Infographic showing various Day Shift Usps Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

Day Shift Customer Service Representative

Midwest Foods

Chicago, IL

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Job description

If you're passionate about food origins, enjoy problem-solving, and thrive in a fast-paced environment, consider joining Midwest Foods! We're a women-owned company based in Chicago, serving the restaurant, hospitality, retail, and wholesale industries in Illinois, Indiana, and Wisconsin. Our dedicated teams focus on providing culinary solutions, addressing labor challenges, and ensuring a consistent food supply. We prioritize customer satisfaction and sustainability by working with a network of top growers and local farmers to build a more sustainable supply chain and tell their stories from farm to plate.

We're currently seeking individuals with hospitality, restaurant, or service-related backgrounds to join our Customer Service team. The ideal candidate will excel at problem-solving, multitasking, and creating positive customer experiences. If you’re detail-oriented, highly motivated, and a team player, this role offers an exciting opportunity to support our growing customer base while building a career in food distribution.

Shift: 7am-3:30pm, Monday-Saturday with rotating Saturdays off

Starting Pay: $21.00/hr.

Responsibilities:

  • Manage a high volume of incoming phone calls and customer inquiries.
  • Receive orders via phone, email, fax, and online, and accurately enter them into the system.
  • Identify and assess customer needs, providing timely and professional solutions.
  • Build sustainable relationships and trust with customer accounts through open, interactive communication.
  • Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.
  • Follow company communication procedures, guidelines, and policies consistently.
  • Collaborate with co-workers and supervisors to ensure all daily orders are processed accurately and on time.
  • Complete invoicing tasks for the shipping team, ensuring accuracy and timeliness.
  • Balance multiple priorities while maintaining accuracy and efficiency.

Requirements:

  • High school diploma or equivalent required; some college coursework preferred.
  • 3 years required, previous customer service or hospitality experience strongly preferred (food distribution a plus).
  • Proven ability to manage multiple tasks in a fast-paced environment.
  • Strong phone presence and active listening skills.
  • Excellent communication skills (verbal, written, and listening).
  • Proficiency in Microsoft Office; CRM/ERP experience a plus.
  • High attention to detail and accuracy in data entry.
  • A typing speed of at least 60 WPM is required.
  • Flexible to work evenings, overnights, and holidays as needed.

Benefits:

  • Health, Dental, Vision, Life, STD/LTD, VL, Accident, Critical Illness Insurance
  • 401-k with employer match
  • Vacation and PTO/sick days