Salesforce Support Jobs in California (NOW HIRING)

Location: Los Angeles, CA or San Francisco, CA

Salary: $105,000 - $115,000 per year, exempt

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be part of a team effecting profound change and who have fun doing it.

Position Summary

The Salesforce Developer is a key technical position on the Product Development team, which works to develop and adapt technology to the needs of Brilliant Corners’ various lines of work and programs. Reporting to the Salesforce Administrator Supervisor and working primarily with the Product Development team, the Salesforce Developer designs, builds, tests, and maintains custom solutions on the Salesforce platform with a strong emphasis on Apex programming, Lightning Web Components, and API-based integrations across the organization’s technology ecosystem. A core focus of this role is the development, optimization, and ongoing support of our Experience Cloud (Community) user portal, which leverages FormAssembly for external data intake and form-based workflows.

Work is highly collaborative and requires close coordination with Salesforce Administrators, Project Managers, training specialists, data analysts, and end users to translate business requirements into scalable, secure, and well-tested Salesforce code. To be successful in this position, candidates will bring deep expertise in Salesforce development, modern integration patterns, and a commitment to code quality and user satisfaction. Preferred candidates will be entrepreneurial self-starters who problem solve with creativity and curiosity.

Position Responsibilities

• Design, develop, test, document, and deploy custom Salesforce solutions using Apex (classes, triggers, asynchronous Apex, batch Apex, queueable, and scheduled jobs), Lightning Web Components (LWC), Aura Components, Visualforce, SOQL, and SOSL, Omni-Channel flow, and flow orchestration.
• Build, configure, and maintain Brilliant Corners’ Experience Cloud (Community) user portal, including custom Lightning components, branding, sharing models, guest user access, and self-service workflows for external community users
• Develop and maintain integrations between Salesforce and FormAssembly, including dynamic prefill, connector configuration, response processing, and downstream record creation/updates within the Experience Cloud portal
• Design and implement REST and SOAP API integrations with internal and third-party systems, including authentication (OAuth 2.0, JWT), Named Credentials, Platform Events, and Salesforce Connect where appropriate
• Write unit tests that meet or exceed Salesforce required code coverage thresholds and follow test-driven development best practices
• Partner with Salesforce Administrators to convert configuration requirements into code-based solutions when declarative tools are insufficient, and refactor custom code into declarative tools where appropriate
• Coordinate work with the Salesforce Administrator Supervisor, Product Development team, Project Managers, and other technical staff to deliver on project specifications and timelines
• Manage code through version control (Git/GitHub), branching strategies, and pull request workflows
• Use Salesforce DX (SFDX), CLI, scratch orgs, and CI/CD pipelines (e.g., GitHub Actions, Copado, Gearset, or similar) to manage releases across sandboxes and production
• Manage system changes without interruption to the user or impact to other workflows and processes, including coordinated deployments and rollback planning
• Act as a Salesforce development subject matter expert for integrations with other internal data systems
• Research, evaluate, and implement third-party AppExchange applications that support and enhance business processes and end-user experience
• Monitor system performance and proactively identify and resolve governor limit, query optimization, and bulkification issues
• Develop technical documentation, field maps, data dictionaries, and integration diagrams for custom work in Salesforce
• Assist with migration of legacy systems and processes into Salesforce, including data modeling, ETL design, and validation
• Ensure data integrity through code-level validation, duplicate handling, secure sharing models, and compliance with data retention policies
• Respond to user requests for support in a timely manner via the ticketing system and continually seek ways to enhance the end-user experience
• Adhere to organizational naming conventions, coding standards, and architectural guidelines
• Other duties as assigned

Requirements

Knowledge, Skills, and Abilities

Required:

• 3 to 5 years of hands-on Salesforce development experience in a professional environment
• Strong proficiency in Apex (synchronous and asynchronous patterns, triggers, batch, queueable, scheduled), SOQL, SOSL, Visualforce, and Lightning Web Components (LWC); working knowledge of Aura Components
• Demonstrated experience designing and implementing API integrations between Salesforce and external systems using REST and SOAP, including OAuth 2.0, JWT, Named Credentials, and Platform Events
• Experience building and maintaining Salesforce Experience Cloud (Community) sites and user portals, including sharing settings, guest user security, custom Lightning components, and external user authentication
• Hands-on experience integrating FormAssembly with Salesforce, including FormAssembly’s Salesforce connector, prefill connectors, response processing, and embedding forms within Experience Cloud portals
• Working knowledge of programming languages and concepts beyond Apex (e.g., JavaScript, HTML, CSS, and at least one general-purpose language such as Python, Java, or C#) and ability to apply them in Salesforce front-end and integration contexts
• Proficiency with Salesforce DX (SFDX), CLI, sandboxes, change sets, and modern deployment tooling (e.g., GitHub Actions, Copado, Gearset, Jenkins, or ANT)
• Experience using Git and GitHub (or equivalent) for version control, branching, and code review
• Strong understanding of Salesforce security model: profiles, permission sets, roles, sharing rules, record-level access, and field-level security
• Ability to write maintainable, well-documented code with appropriate unit test coverage and adherence to bulkification and governor limit best practices
• Ability to work independently, as well as part of a team
• Team player with positive attitude and great communication skills
• Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment
• Computer literate and proficient in standard office applications (Word, Excel, and Outlook)
• Strong problem-solving skills with data and software applications
• Experience working in agile and scrum environments

Strongly Preferred:

• Salesforce Platform Developer I certification (Platform Developer II strongly preferred)
• Salesforce Administrator and/or Experience Cloud Consultant certifications
• Experience configuring, customizing, and supporting Experience Cloud community portals built or extended with FormAssembly
• Experience with FormAssembly’s advanced features (workflow, connectors, conditional logic, e-signature, HIPAA-compliant data handling)
• Experience with custom buildouts that are not dependent on standard Salesforce objects
• Familiarity with NPSP (Nonprofit Success Pack) and other nonprofit-focused Salesforce solutions
• Experience with CI/CD pipelines, automated testing frameworks, and static code analysis tools (e.g., PMD, Apex PMD, ESLint)
• Experience integrating Salesforce with middleware platforms such as MuleSoft, Workato, Boomi, or Zapier
• Familiarity with data privacy and security frameworks relevant to California (e.g., CCPA, HIPAA where applicable)
• Experience working with non-profits and mission-driven organizations

Core Competencies

Dealing with Ambiguity: Remains productive and effective in uncertain, rapidly changing situations by quickly analyzing information to adapt approach. Demonstrates flexibility, composure and good judgment despite challenges

Technical Learning: Quickly learns and applies new technical skills, knowledge, and industry expertise. Stays current on Salesforce releases, developer tooling, and integration patterns and seeks guidance when needed to ensure quality

Problem Solving: Uses critical thinking to creatively investigate issues from diverse perspectives. Makes evidence-based recommendations addressing short and long-term needs using best practices

Total Work Systems: Designs, implements, and improves organization-wide systems to enhance quality and efficiency. Leverages technology, code, and data to standardize workflows and meet stakeholder needs

Organizational Agility: Understands how the organization operates through formal and informal structures. Navigates dynamics, communicates rationale behind technical decisions, and builds relationships to achieve goals

Customer Focus: Proactively understands and meets others’ needs through a service-minded approach. Builds trust, leverages insights, and provides responsive support to align with evolving requirements

Organizational Values

Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.

Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.

Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.

Physical Requirements

Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.

Labor Union

This position is part of the OPEIU, LOCAL 30, AFL-CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL-CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement.

Use of AI Tools: We expect all candidates to submit original work and communicate authentically throughout the hiring process. Applications and interview responses must reflect your own experience and thinking, not AI‑generated or AI‑guided content. Using AI to produce or coach answers may remove you from consideration.

Salary range for this position is $105,000 - $115,000 annually. This position is being offered at $105,000 - $115,000 annually.

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Benefits

• Health Care Plan (Medical, Dental, & Vision)
• Retirement Plan (With 5% Match)
• Life Insurance (Basic, Voluntary and AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources
• Hybrid Work