Application Support Analyst with Salesforce Commerce Cloud Location: NYC, NY - Onsite Duration: 12+ Months Contract Mandatory Skills: * Need retail experience * Flooid Vision Commerce Suite * SFCC ...
Application Support Analyst with Salesforce Commerce Cloud Location: NYC, NY - Onsite Duration: 12+ Months Contract Mandatory Skills: * Need retail experience * Flooid Vision Commerce Suite * SFCC ...
Salesforce Business Analyst
Charlotte, NC · On-site
Our Salesforce user experience is of great importance to us; therefore, the Salesforce Business Analyst should enjoy all aspects of user management, including support tickets, training, and designing ...
Salesforce Business Analyst
Charlotte, NC · On-site
Our Salesforce user experience is of great importance to us; therefore, the Salesforce Business Analyst should enjoy all aspects of user management, including support tickets, training, and designing ...
Application Support Analyst
Hartford, CT · On-site
Application Support Analyst Client: CT OEC Location: 450 Columbus Blvd Hartford, Connecticut 06103 ... The Contractor will provide day-to-day technical support for end users of the Salesforce-based ...
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Application Support Analyst
Hartford, CT · On-site
Application Support Analyst Client: CT OEC Location: 450 Columbus Blvd Hartford, Connecticut 06103 ... The Contractor will provide day-to-day technical support for end users of the Salesforce-based ...
Business Support Analyst
Manhattan, NY · Hybrid
$43 - $48/hr
Business Support Analyst Investment & Corporate Banking - COO Office, Business Support Analyst ... Salesforce) Develop and maintain thorough knowledge of the data and workflows in the CRM platform ...
Business Support Analyst
Manhattan, NY · Hybrid
$43 - $48/hr
Business Support Analyst Investment & Corporate Banking - COO Office, Business Support Analyst ... Salesforce) Develop and maintain thorough knowledge of the data and workflows in the CRM platform ...
Application Support Analyst with the State of Connecticut (Must be local to CT) This is a HYBRID ... The Contractor will provide day-to-day technical support for end users of the Salesforce-based ...
Application Support Analyst with the State of Connecticut (Must be local to CT) This is a HYBRID ... The Contractor will provide day-to-day technical support for end users of the Salesforce-based ...
salesforce developer
Mountain View, CA · On-site
$65.50 - $86.75/hr
... analysts, and project managers Propose creative and alternative approaches to delivering highly ... Salesforce support to explain issues, manage the issues from creation to resolution In depth ...
salesforce developer
Mountain View, CA · On-site
$65.50 - $86.75/hr
... analysts, and project managers Propose creative and alternative approaches to delivering highly ... Salesforce support to explain issues, manage the issues from creation to resolution In depth ...
Application Support Analyst
Houston, TX · On-site
... Support Analyst with: ✔ Salesforce + .NET app support experience ✔ Knowledge of Marketing & Sales processes ✔ AMS support exposure (incidents, change, problem management) ✔ Strong ...
Application Support Analyst
Houston, TX · On-site
... Support Analyst with: ✔ Salesforce + .NET app support experience ✔ Knowledge of Marketing & Sales processes ✔ AMS support exposure (incidents, change, problem management) ✔ Strong ...
salesforce developer
Mountain View, CA · On-site
$65.50 - $86.75/hr
... business analysts, and project managers • Propose creative and alternative approaches to ... Salesforce support to explain issues, manage the issues from creation to resolution • In depth ...
salesforce developer
Mountain View, CA · On-site
$65.50 - $86.75/hr
... business analysts, and project managers • Propose creative and alternative approaches to ... Salesforce support to explain issues, manage the issues from creation to resolution • In depth ...
Implementation may be Salesforce.com or some other product - Support end users questions and issues ... Determine root cause analysis of issues and help determine and implement solutions - Make ...
Implementation may be Salesforce.com or some other product - Support end users questions and issues ... Determine root cause analysis of issues and help determine and implement solutions - Make ...
salesforce lead developer
Seattle, WA · On-site
$63.25 - $83.75/hr
Core Responsibilities Day-to-Day Support • Serve as the primary point of contact for day-to-day ... • Analyze incident trends and propose long-term solutions. Required Skills & Experience: • ...
salesforce lead developer
Seattle, WA · On-site
$63.25 - $83.75/hr
Core Responsibilities Day-to-Day Support • Serve as the primary point of contact for day-to-day ... • Analyze incident trends and propose long-term solutions. Required Skills & Experience: • ...
Support Analyst
Cleveland, OH · On-site
Implementation may be Salesforce.com or some other product * Support end users questions and issues ... Determine root cause analysis of issues and help determine and implement solutions * Make ...
Support Analyst
Cleveland, OH · On-site
Implementation may be Salesforce.com or some other product * Support end users questions and issues ... Determine root cause analysis of issues and help determine and implement solutions * Make ...
MTN Business Hours Experience Required: 3+ Years Primary Skills: SFDC Reporting, Power BI Position Overview We are seeking a detail-oriented GTM Support Analyst to support Go-To-Market (GTM ...
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MTN Business Hours Experience Required: 3+ Years Primary Skills: SFDC Reporting, Power BI Position Overview We are seeking a detail-oriented GTM Support Analyst to support Go-To-Market (GTM ...
URGENT NEED - Application support Analyst with Salesforce Commerce Cloud - New York City, NY - On...
Manhattan, NY · On-site
I have an opportunity for " Application support Analyst with salesforce commerce cloud - New York City, NY - Onsite " and I am looking for a candidate who can join Immediately if you are interested ...
URGENT NEED - Application support Analyst with Salesforce Commerce Cloud - New York City, NY - On...
Manhattan, NY · On-site
I have an opportunity for " Application support Analyst with salesforce commerce cloud - New York City, NY - Onsite " and I am looking for a candidate who can join Immediately if you are interested ...
Salesforce Admin
Atlanta, GA · On-site
Required Skills * 4-6 years of hands-on experience in Salesforce support/administration . * Strong ... Strong problem-solving and analytical skills with the ability to prioritize tasks. * Excellent ...
Salesforce Admin
Atlanta, GA · On-site
Required Skills * 4-6 years of hands-on experience in Salesforce support/administration . * Strong ... Strong problem-solving and analytical skills with the ability to prioritize tasks. * Excellent ...
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Contract Service & Support Analyst
Coronado, CA · On-site
$25 - $40/hr
Manage Salesforce cases, emails, and assigned projects * Provide clear communication regarding ... support, service operations, business analysis, or a related field * Ability to manage multiple ...
New
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Contract Service & Support Analyst
Coronado, CA · On-site
$25 - $40/hr
Manage Salesforce cases, emails, and assigned projects * Provide clear communication regarding ... support, service operations, business analysis, or a related field * Ability to manage multiple ...
New
Strong Salesforce administration proficiency (security model, data management, customization ... Senior Operations Support Analyst duties: * Serve as primary contact for complex Salesforce and ...
Strong Salesforce administration proficiency (security model, data management, customization ... Senior Operations Support Analyst duties: * Serve as primary contact for complex Salesforce and ...
The Contractor will provide day-to-day technical support for end users of the Salesforce-based ... Additionally, the Contractor will support technical analysts with requirement clarifications ...
The Contractor will provide day-to-day technical support for end users of the Salesforce-based ... Additionally, the Contractor will support technical analysts with requirement clarifications ...
Application Support Analyst
CT · On-site
The Contractor will provide day-to-day technical support for end users of the Salesforce-based ... Additionally, the Contractor will support technical analysts with requirement clarifications ...
Application Support Analyst
CT · On-site
The Contractor will provide day-to-day technical support for end users of the Salesforce-based ... Additionally, the Contractor will support technical analysts with requirement clarifications ...
Salesforce Release Manager
NJ · On-site +1
... analysis to ensure they are not repeated. • Facilitate release activities across all Salesforce ... Support Team - Coordinate Salesforce Release Calls, and Support Activities Should have strong ...
Salesforce Release Manager
NJ · On-site +1
... analysis to ensure they are not repeated. • Facilitate release activities across all Salesforce ... Support Team - Coordinate Salesforce Release Calls, and Support Activities Should have strong ...
Salesforce Release Manager
NJ · Remote
... analysis to ensure they are not repeated. Facilitate release activities across all Salesforce ... Support Team - Coordinate Salesforce Release Calls, and Support Activities Should have strong ...
Salesforce Release Manager
NJ · Remote
... analysis to ensure they are not repeated. Facilitate release activities across all Salesforce ... Support Team - Coordinate Salesforce Release Calls, and Support Activities Should have strong ...
Salesforce Support Analyst information
See salary details
$14.90 - $18.66
9% of jobs
$22.19 is the 25th percentile. Wages below this are outliers.
$18.66 - $22.42
17% of jobs
$22.42 - $26.18
17% of jobs
The median wage is $27.64 / hr.
$26.18 - $29.94
19% of jobs
$29.94 - $33.70
11% of jobs
$34.95 is the 75th percentile. Wages above this are outliers.
$33.70 - $37.46
6% of jobs
$37.46 - $41.22
8% of jobs
$41.22 - $44.97
5% of jobs
$44.97 - $48.73
4% of jobs
$48.73 - $52.49
2% of jobs
$52.49 - $56.25
1% of jobs
$14
$31
$56
How much do salesforce support analyst jobs pay per hour?
As of Jun 5, 2026, the average hourly pay for salesforce support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Salesforce Support Analyst, and why are they important?
To thrive as a Salesforce Support Analyst, you need a strong understanding of Salesforce CRM, problem-solving skills, and experience with data analysis, often supported by a degree in IT or business and Salesforce certifications like Salesforce Administrator. Familiarity with Salesforce Service Cloud, reporting tools, and case management systems is typically required. Strong communication, patience, and analytical thinking help you resolve user issues and collaborate with technical teams. These skills ensure efficient platform support, user satisfaction, and seamless business operations.
What are some common challenges Salesforce Support Analysts encounter when handling user tickets, and how can they effectively address them?
Salesforce Support Analysts often face challenges such as resolving complex customization issues, managing high volumes of user tickets, and balancing urgent requests from multiple stakeholders. To address these effectively, analysts should prioritize tickets based on impact, maintain clear communication with users, and leverage Salesforce documentation and community forums for troubleshooting. Collaborating closely with developers and other support team members also helps in resolving issues efficiently and expanding technical knowledge.
What are Salesforce Support Analysts?
Salesforce Support Analysts are professionals who provide technical assistance and troubleshooting for users of the Salesforce platform. They help resolve issues related to system functionality, data integrity, and user access, ensuring that organizations can effectively use Salesforce for their business needs. These analysts often serve as a bridge between end-users and technical teams, offering guidance, training, and support for system upgrades or customizations. Their role is essential for maintaining smooth operations and helping organizations maximize their investment in Salesforce.
What is the difference between Salesforce Support Analyst vs Salesforce Administrator?
| Criteria | Salesforce Support Analyst | Salesforce Administrator |
|---|---|---|
| Certifications | Salesforce Support certifications, basic Salesforce knowledge | Salesforce Administrator Certification (ADM 201) |
| Work Environment | Support teams, help desk, troubleshooting roles | System configuration, user management, process automation |
| Employer & Industry Usage | Customer support, IT departments, consulting firms | Internal business teams, CRM management, sales & marketing |
| Common Search & Comparison | Yes | Yes |
The Salesforce Support Analyst primarily focuses on troubleshooting, resolving user issues, and providing technical support within organizations. In contrast, the Salesforce Administrator manages system configurations, user permissions, and automation processes to optimize Salesforce usage. While both roles require Salesforce knowledge, the Support Analyst emphasizes support and issue resolution, whereas the Administrator handles system setup and maintenance.
More about Salesforce Support Analyst jobs
What cities are hiring for Salesforce Support Analyst jobs? Cities with the most Salesforce Support Analyst job openings:
What states have the most Salesforce Support Analyst jobs? States with the most job openings for Salesforce Support Analyst jobs include:
What job categories do people searching Salesforce Support Analyst jobs look for? The top searched job categories for Salesforce Support Analyst jobs are:
Contractor
Posted 2 days ago
Job description
Hi,
I have an opportunity for "Application support Analyst - New York City, NY - Onsite" and I am looking for a candidate who can join immediately if you are interested, reply to me with your updated resume or if you could refer someone I would really appreciate it.
Position: Application Support Analyst with Salesforce Commerce Cloud
Location: NYC, NY - Onsite
Duration: 12+ Months Contract
Mandatory Skills:
Best Regards,
Kevin Smith | E: kevin@navtechusa.com
Talent Acquisition Lead | NAVTECH INC | www.navtechusa.com
I have an opportunity for "Application support Analyst - New York City, NY - Onsite" and I am looking for a candidate who can join immediately if you are interested, reply to me with your updated resume or if you could refer someone I would really appreciate it.
Position: Application Support Analyst with Salesforce Commerce Cloud
Location: NYC, NY - Onsite
Duration: 12+ Months Contract
Mandatory Skills:
- Need retail experience
- Flooid Vision Commerce Suite
- SFCC experience will be good
- Allocation demand planning - Blue Yonder
- 7+ years of Strong e-commerce retail profile for application support
- Strong communication skills required.
- Strong e-commerce retail profile for application support with strong communication.
Best Regards,
Kevin Smith | E: kevin@navtechusa.com
Talent Acquisition Lead | NAVTECH INC | www.navtechusa.com
About Navtech
Sourced by ZipRecruiter
Industry
Civil engineering construction
Company size
11 - 50 Employees
Headquarters location
New Bloomfield, PA, US
Year founded
1996