Salesforce Administrator - Service Cloud (Customer Support) Location: San Jose, CA or Austin, TX ... Lead Salesforce projects such as integrations, upgrades, and enhancements * Develop and maintain ...
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Salesforce Administrator - Service Cloud (Customer Support) Location: San Jose, CA or Austin, TX ... Lead Salesforce projects such as integrations, upgrades, and enhancements * Develop and maintain ...
Quick apply
Salesforce Administrator - Service Cloud (Customer Support) Location: San Jose, CA or Austin, TX ... Lead Salesforce projects such as integrations, upgrades, and enhancements * Develop and maintain ...
Sunnyvale, CA ยท On-site
$55.75 - $76/hr
The ideal candidate will be a Certified Salesforce Administrator with proficiency in Selenium, Java ... Lead Salesforce testing across standard objects (Campaigns, Accounts, Contacts, Opportunities ...
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Sunnyvale, CA ยท On-site
$55.75 - $76/hr
The ideal candidate will be a Certified Salesforce Administrator with proficiency in Selenium, Java ... Lead Salesforce testing across standard objects (Campaigns, Accounts, Contacts, Opportunities ...
Nashville, TN ยท On-site
$105K - $117K/yr
Description This role serves as a primary administrator within a collaborative team environment, working under guidance from a lead Salesforce administrator. The ideal candidate brings advanced ...
Nashville, TN ยท On-site
$105K - $117K/yr
Description This role serves as a primary administrator within a collaborative team environment, working under guidance from a lead Salesforce administrator. The ideal candidate brings advanced ...
Raleigh, NC ยท On-site
Lead Salesforce-based projects end-to-end, including business requirements gathering, scoping ... Salesforce Administrator certification is required. Advanced Administrator and/or Platform App ...
Raleigh, NC ยท On-site
Lead Salesforce-based projects end-to-end, including business requirements gathering, scoping ... Salesforce Administrator certification is required. Advanced Administrator and/or Platform App ...
Houston, TX ยท On-site
Salesforce Administrator - Complete SalesForce Suite, Focus on Pre-Sales workflow and Lead Generation Processes Location: Houston TX - Onsite 3-4 times/week Duration: Full time /Direct Hire Position ...
Houston, TX ยท On-site
Salesforce Administrator - Complete SalesForce Suite, Focus on Pre-Sales workflow and Lead Generation Processes Location: Houston TX - Onsite 3-4 times/week Duration: Full time /Direct Hire Position ...
Orlando, FL ยท Remote
$56.75 - $75.25/hr
Position-Lead Salesforce Developer Location- Orlando, FL (Onsite) Salesforce Consultant - Card ... Provide technical leadership and mentorship to junior Salesforce developers and admins. * Monitor ...
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Orlando, FL ยท Remote
$56.75 - $75.25/hr
Position-Lead Salesforce Developer Location- Orlando, FL (Onsite) Salesforce Consultant - Card ... Provide technical leadership and mentorship to junior Salesforce developers and admins. * Monitor ...
Raleigh, NC ยท On-site +1
Lead Salesforce-based projects end-to-end, including business requirements gathering, scoping ... Salesforce Administrator certification is required. Advanced Administrator and/or Platform App ...
Raleigh, NC ยท On-site +1
Lead Salesforce-based projects end-to-end, including business requirements gathering, scoping ... Salesforce Administrator certification is required. Advanced Administrator and/or Platform App ...
Raleigh, NC ยท On-site
Lead Salesforce-based projects end-to-end, including business requirements gathering, scoping ... Salesforce Administrator certification is required. Advanced Administrator and/or Platform App ...
Quick apply
Raleigh, NC ยท On-site
Lead Salesforce-based projects end-to-end, including business requirements gathering, scoping ... Salesforce Administrator certification is required. Advanced Administrator and/or Platform App ...
Lead Salesforce FSC platform initiatives and enhancements by partnering with business and ... Salesforce Certified Platform Administrator certificationrequired. * 5+ years administering ...
Lead Salesforce FSC platform initiatives and enhancements by partnering with business and ... Salesforce Certified Platform Administrator certificationrequired. * 5+ years administering ...
Tampa, FL ยท On-site
Lead Salesforce FSC platform initiatives and enhancements by partnering with business and ... Salesforce Certified Platform Administrator certification required. * 5+ years administering ...
Tampa, FL ยท On-site
Lead Salesforce FSC platform initiatives and enhancements by partnering with business and ... Salesforce Certified Platform Administrator certification required. * 5+ years administering ...
Phoenix, AZ ยท Hybrid
Provide day-to-day Salesforce Admin support by creating and maintaining user roles, profiles, permission sets, process flows, lead assignments, and org-wide security settings as needed. Maintain data ...
Phoenix, AZ ยท Hybrid
Provide day-to-day Salesforce Admin support by creating and maintaining user roles, profiles, permission sets, process flows, lead assignments, and org-wide security settings as needed. Maintain data ...
Salesforce Administrator/Developer Atlanta, GA Remote 12 Months The resource will be responsible in ... Lead Salesforce system upgrades, data imports/exports, deduplication efforts, and system ...
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Salesforce Administrator/Developer Atlanta, GA Remote 12 Months The resource will be responsible in ... Lead Salesforce system upgrades, data imports/exports, deduplication efforts, and system ...
Phoenix, AZ ยท On-site
Provide day-to-day Salesforce Admin support by creating and maintaining user roles, profiles, permission sets, process flows, lead assignments, and org-wide security settings as needed. Maintain data ...
Phoenix, AZ ยท On-site
Provide day-to-day Salesforce Admin support by creating and maintaining user roles, profiles, permission sets, process flows, lead assignments, and org-wide security settings as needed. Maintain data ...
$74.25 - $92.25/hr
... Administrator on day-to-day platform enhancements and support * Partner with business stakeholders to gather requirements and translate them into technical solutions * Lead Salesforce customization ...
$74.25 - $92.25/hr
... Administrator on day-to-day platform enhancements and support * Partner with business stakeholders to gather requirements and translate them into technical solutions * Lead Salesforce customization ...
Augusta, GA ยท On-site
Lead Salesforce projects using a combination of project management skills, soft skills, and ... Salesforce Admin (ADM201) certification * Project management or similar experience independently ...
Augusta, GA ยท On-site
Lead Salesforce projects using a combination of project management skills, soft skills, and ... Salesforce Admin (ADM201) certification * Project management or similar experience independently ...
Manhattan, NY ยท On-site
Salesforce Administrator Department: Administration Reports To ... Lead Systems Developer Location: Main Office: 45 Wadsworth Avenue, New York, NY 10033 FLSA Status:
Manhattan, NY ยท On-site
Salesforce Administrator Department: Administration Reports To ... Lead Systems Developer Location: Main Office: 45 Wadsworth Avenue, New York, NY 10033 FLSA Status:
Manhattan, NY ยท Hybrid
Salesforce Administrator Department: Administration Reports To ... Lead Systems Developer Location: Main Office: 45 Wadsworth Avenue, New York, NY 10033 FLSA Status:
Quick apply
Manhattan, NY ยท Hybrid
Salesforce Administrator Department: Administration Reports To ... Lead Systems Developer Location: Main Office: 45 Wadsworth Avenue, New York, NY 10033 FLSA Status:
Lead Salesforce projects using a combination of project management skills, soft skills, and ... Salesforce Admin (ADM201) certification * Project management or similar experience independently ...
Lead Salesforce projects using a combination of project management skills, soft skills, and ... Salesforce Admin (ADM201) certification * Project management or similar experience independently ...
New York, NY ยท Hybrid
Salesforce Administrator Department: Administration Reports To ... Lead Systems Developer Location: Main Office: 45 Wadsworth Avenue, New York, NY 10033 FLSA Status:
New York, NY ยท Hybrid
Salesforce Administrator Department: Administration Reports To ... Lead Systems Developer Location: Main Office: 45 Wadsworth Avenue, New York, NY 10033 FLSA Status:
Middlebury, VT ยท On-site
$85K - $95K/yr
This role will lead innovative projects and have opportunities for growing technical and leadership ... Salesforce Administrator certification (ADM 201) or willingness to earn within 6 months of hire
Middlebury, VT ยท On-site
$85K - $95K/yr
This role will lead innovative projects and have opportunities for growing technical and leadership ... Salesforce Administrator certification (ADM 201) or willingness to earn within 6 months of hire
$40.5K - $50.9K
1% of jobs
$50.9K - $61.3K
6% of jobs
$61.3K - $71.7K
11% of jobs
$76.4K is the 25th percentile. Wages below this are outliers.
$71.7K - $82.1K
16% of jobs
$82.1K - $92.5K
16% of jobs
The median wage is $92.9K / yr.
$92.5K - $103K
15% of jobs
$103K - $113.4K
11% of jobs
$113.7K is the 75th percentile. Wages above this are outliers.
$113.4K - $123.8K
9% of jobs
$123.8K - $134.2K
7% of jobs
$134.2K - $144.6K
5% of jobs
$144.6K - $155K
3% of jobs
$40.5K
$98.9K
$155K
| Aspect | Lead Salesforce Administrator | Salesforce Administrator |
|---|---|---|
| Certifications | Salesforce Certified Advanced Administrator, Certified Salesforce Platform App Builder | Salesforce Certified Administrator |
| Work Environment | Leads projects, mentors team, manages complex configurations | Performs daily admin tasks, supports users, manages standard configurations |
| Responsibilities | Strategic planning, process improvements, team leadership | User support, data management, basic customization |
The Lead Salesforce Administrator typically has advanced certifications and oversees the Salesforce team, focusing on strategic initiatives. The Salesforce Administrator handles daily system support and basic configurations. Both roles require Salesforce certifications, but the lead position involves more leadership and complex project management.

Contractor
Posted 26 days ago
Job Title: Salesforce Administrator โ Service Cloud (Customer Support)
Location:ย San Jose, CA or Austin, TX
Work Mode: Onsite (5 days) / Hybrid (4 days)
Employment Type: Contractย
Interview Process: 2 Rounds (Offshore + Client)
We are seeking a Salesforce Administrator โ Service Cloud to support and enhance our global customer support platform. The role will be responsible for the day-to-day administration, configuration, reporting, and continuous improvement of Salesforce Service Cloud to support customer service operations and improve agent productivity and customer experience.
Configure and maintain Salesforce Service Cloud (workflows, layouts, automation, custom fields, integrations)
Support and optimize agent workflows and customer support processes
Maintain data integrity, platform security, and compliance standards
Lead Salesforce projects such as integrations, upgrades, and enhancements
Develop and maintain reports, dashboards, and analytics
Collaborate with business stakeholders to gather requirements and deliver solutions
Maintain system documentation and support knowledge management
Support integrations with external systems such as telephony/CTI (e.g., Amazon Connect)
Monitor platform performance and recommend continuous improvements
Stay current with Salesforce releases and new capabilities
2โ5 years of experience as a Salesforce Administrator in a customer support or service environment
Hands-on experience with Salesforce Service Cloud
Experience supporting agent workflows and service operations
Salesforce Certified Administrator (Required)
Salesforce Certified Advanced Administrator (Admin II)
Salesforce Service Cloud Consultant or other Salesforce certifications
Experience integrating Amazon Connect with Salesforce (CTI, call routing, screen pop, call logging)
Experience working in Agile or sprint-based environments
Knowledge of AI/automation tools for customer support
Bachelorโs degree in Information Systems, Computer Science, Business, or equivalent experience.
Strong communication and stakeholder management
Excellent documentation and training abilities
Strong problem-solving and analytical skills
Ability to manage production support along with enhancement initiatives
Please share your updated resume along with your contact details and availability.
Contact:
Ashish Pandey
MM International LLC
Email: ashish@mminti.com