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Salesforce Support Analyst Jobs in Arizona (NOW HIRING)

Inherent Technologies

Salesforce Analyst

Chandler, AZ · On-site

Support key business processes promoting application, data integrity, governance, and compliance ... Analyze current business processes and identify opportunities for optimization through Salesforce.

vTech Solution

Salesforce Business Analyst

Phoenix, AZ · On-site

Business Analyst Location: Phoenix, AZ Job Type: Contract - 06 Months (Possibility of extension ... Support configuration and testing of Salesforce features such as objects, workflows, validation ...

SunSoft Online

Salesforce Business Analyst

Phoenix, AZ

$60 - $67/hr

Salesforce Business Analyst for an Arizona state agency's technology division (1 position, 1-year ... supporting configuration and testing (objects, workflows, validation rules, reports); maintaining ...

Sonsoft Inc

Salesforce Analyst

Phoenix, AZ

Familiarity with Salesforce latest product launches including Wave Analytics, Lightning. * Ability ... Experience and understanding of in Production support and performance engineering. Technical Skills

3B Staffing LLC

Salesforce Developer

Phoenix, AZ · Hybrid

$55 - $73/hr

... business analysts and quality assurance personnel. The Salesforce developer role supports Licensing Management System (LMS) operations through developing new modules and enhancing existing ...

3B Staffing LLC

Salesforce Developer

Phoenix, AZ · Hybrid

$55 - $73/hr

... business analysts and quality assurance personnel. The Salesforce developer role supports Licensing Management System (LMS) operations through developing new modules and enhancing existing ...

eFulgent

Salesforce developer

Phoenix, AZ · On-site

$55 - $73/hr

Salesforce Developer - Design, develop, implement, and maintain applications on Salesforce, MuleSoft, MS SQL, and Oracle platforms in support of the agency's mission. - Analyze and reverse engineer ...

eFulgent

Salesforce Developer

Phoenix, AZ · On-site

$55 - $73/hr

... analysts, and QA professionals. This role supports a Licensing Management System (LMS) and involves building new modules, enhancing existing functionality, and working in a highly customized ...

IntraEdge

HigherEd - Salesforce Developer

Chandler, AZ · On-site

$54 - $71.50/hr

... and support. With a focus on delivering exceptional client experiences, IntraEdge helps ... Collaborate with project managers, business analysts, and other team members to deliver successful ...

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All JobsSalesforce Support Analyst JobsSalesforce Support Analyst Jobs in Arizona

Salesforce Support Analyst information

See Arizona salary details

$13

$29

$52

How much do salesforce support analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for salesforce support analyst in Arizona is $29.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $35.19 per hour, depending on experience, location, and employer.

What is a Salesforce Support Analyst?

Salesforce Support Analysts are professionals who provide technical assistance and troubleshooting for users of the Salesforce platform. They help resolve issues related to system functionality, data integrity, and user access, ensuring that organizations can effectively use Salesforce for their business needs. These analysts often serve as a bridge between end-users and technical teams, offering guidance, training, and support for system upgrades or customizations. Their role is essential for maintaining smooth operations and helping organizations maximize their investment in Salesforce.

What are the key skills and qualifications needed to thrive as a Salesforce Support Analyst?

To thrive as a Salesforce Support Analyst, you need a strong understanding of Salesforce CRM, problem-solving skills, and experience with data analysis, often supported by a degree in IT or business and Salesforce certifications like Salesforce Administrator. Familiarity with Salesforce Service Cloud, reporting tools, and case management systems is typically required. Strong communication, patience, and analytical thinking help you resolve user issues and collaborate with technical teams. These skills ensure efficient platform support, user satisfaction, and seamless business operations.

What are some common challenges Salesforce Support Analysts encounter when handling user tickets, and how can they effectively address them?

Salesforce Support Analysts often face challenges such as resolving complex customization issues, managing high volumes of user tickets, and balancing urgent requests from multiple stakeholders. To address these effectively, analysts should prioritize tickets based on impact, maintain clear communication with users, and leverage Salesforce documentation and community forums for troubleshooting. Collaborating closely with developers and other support team members also helps in resolving issues efficiently and expanding technical knowledge.

What is the difference between Salesforce Support Analyst vs Salesforce Administrator?

CriteriaSalesforce Support AnalystSalesforce Administrator
CertificationsSalesforce Support certifications, basic Salesforce knowledgeSalesforce Administrator Certification (ADM 201)
Work EnvironmentSupport teams, help desk, troubleshooting rolesSystem configuration, user management, process automation
Employer & Industry UsageCustomer support, IT departments, consulting firmsInternal business teams, CRM management, sales & marketing
Common Search & ComparisonYesYes

The Salesforce Support Analyst primarily focuses on troubleshooting, resolving user issues, and providing technical support within organizations. In contrast, the Salesforce Administrator manages system configurations, user permissions, and automation processes to optimize Salesforce usage. While both roles require Salesforce knowledge, the Support Analyst emphasizes support and issue resolution, whereas the Administrator handles system setup and maintenance.

What are popular job titles related to Salesforce Support Analyst jobs in Arizona?

For Salesforce Support Analyst jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Salesforce Support Analyst jobs in Arizona look for?

The top searched job categories for Salesforce Support Analyst jobs in Arizona are:

Salesforce Support Analyst jobs near you
Infographic showing various Salesforce Support Analyst job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $60,816 per year, or $29.2 per hour.

Salesforce Application Support Analyst

Expert Technology Services

Phoenix, AZ • On-site

Contractor

Posted 23 days ago

Job description

Job Summary (List Format):
- Administer and support the Salesforce platform, providing direct, hands-on assistance to end users.
- Manage and resolve a high volume of support tickets, ensuring timely and detailed responses.
- Troubleshoot and resolve issues related to Salesforce and third-party system syncs.
- Deliver excellent customer service, demonstrating patience, professionalism, and a positive attitude.
- Communicate effectively with users, including video meetings and regular status updates on tickets.
- Document ticket updates thoroughly and ensure tickets are properly closed upon resolution.
- Prioritize and manage multiple support tickets simultaneously, demonstrating strong time management skills.
- Work collaboratively and efficiently in a 100% remote, distributed team environment.
- Participate in a rotating Saturday shift every 3-4 months, with adjusted weekday hours as needed.
- Minimum 2 years of experience in application support for Salesforce required.
- Comfortable working in a fast-paced, dynamic environment.
- Must have a LinkedIn profile for candidate submission.