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Salesforce Support Analyst Jobs in Arizona (NOW HIRING)

Salesforce Health Cloud Dev II

Phoenix, AZ · On-site

$55 - $73/hr

... support experience. * Salesforce Certifications: Platform App Builder, Platform Developer I, and/or Platform Developer II. * Experience with the Aura framework, OmniScript, and Einstein Analytics.

Salesforce Health Cloud Dev II

Phoenix, AZ · On-site

$55 - $73/hr

... support experience. * Salesforce Certifications: Platform App Builder, Platform Developer I, and/or Platform Developer II. * Experience with the Aura framework, OmniScript, and Einstein Analytics.

Salesforce Health Cloud Dev II

Phoenix, AZ · Remote

$55 - $73/hr

... support experience. * Salesforce Certifications: Platform App Builder, Platform Developer I, and/or Platform Developer II. * Experience with the Aura framework, OmniScript, and Einstein Analytics.

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success ... Experience with Partner Program Operations and Support * Fluency in English and one or more other ...

Salesforce Health Cloud Dev II

Phoenix, AZ · Remote

$55 - $73/hr

... support experience. * Salesforce Certifications: Platform App Builder, Platform Developer I, and/or Platform Developer II. * Experience with the Aura framework, OmniScript, and Einstein Analytics.

MO-35-Salesforce Developer 10160.

Phoenix, AZ · On-site

$52 - $68.75/hr

This position will work with Business Analyst and functional users to determine functional ... Additionally, will also participate with cross-functional teams to establish and support the ...

Industry/Sector Not Applicable Specialism Salesforce Management Level Director & Summary The ... You will analyze client needs, implement software solutions, and provide training and support for ...

... analyzing their needs, implementing software solutions, and providing training and support for seamless integration and utilization of Salesforce applications. Within our Technology Consulting ...

Showing results 41-60

Salesforce Support Analyst information

See Arizona salary details

$13

$29

$52

How much do salesforce support analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for salesforce support analyst in Arizona is $29.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $35.19 per hour, depending on experience, location, and employer.

What is a Salesforce Support Analyst?

Salesforce Support Analysts are professionals who provide technical assistance and troubleshooting for users of the Salesforce platform. They help resolve issues related to system functionality, data integrity, and user access, ensuring that organizations can effectively use Salesforce for their business needs. These analysts often serve as a bridge between end-users and technical teams, offering guidance, training, and support for system upgrades or customizations. Their role is essential for maintaining smooth operations and helping organizations maximize their investment in Salesforce.

What are the key skills and qualifications needed to thrive as a Salesforce Support Analyst?

To thrive as a Salesforce Support Analyst, you need a strong understanding of Salesforce CRM, problem-solving skills, and experience with data analysis, often supported by a degree in IT or business and Salesforce certifications like Salesforce Administrator. Familiarity with Salesforce Service Cloud, reporting tools, and case management systems is typically required. Strong communication, patience, and analytical thinking help you resolve user issues and collaborate with technical teams. These skills ensure efficient platform support, user satisfaction, and seamless business operations.

What are some common challenges Salesforce Support Analysts encounter when handling user tickets, and how can they effectively address them?

Salesforce Support Analysts often face challenges such as resolving complex customization issues, managing high volumes of user tickets, and balancing urgent requests from multiple stakeholders. To address these effectively, analysts should prioritize tickets based on impact, maintain clear communication with users, and leverage Salesforce documentation and community forums for troubleshooting. Collaborating closely with developers and other support team members also helps in resolving issues efficiently and expanding technical knowledge.

What is the difference between Salesforce Support Analyst vs Salesforce Administrator?

CriteriaSalesforce Support AnalystSalesforce Administrator
CertificationsSalesforce Support certifications, basic Salesforce knowledgeSalesforce Administrator Certification (ADM 201)
Work EnvironmentSupport teams, help desk, troubleshooting rolesSystem configuration, user management, process automation
Employer & Industry UsageCustomer support, IT departments, consulting firmsInternal business teams, CRM management, sales & marketing
Common Search & ComparisonYesYes

The Salesforce Support Analyst primarily focuses on troubleshooting, resolving user issues, and providing technical support within organizations. In contrast, the Salesforce Administrator manages system configurations, user permissions, and automation processes to optimize Salesforce usage. While both roles require Salesforce knowledge, the Support Analyst emphasizes support and issue resolution, whereas the Administrator handles system setup and maintenance.

What are popular job titles related to Salesforce Support Analyst jobs in Arizona?

For Salesforce Support Analyst jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Salesforce Support Analyst jobs in Arizona look for?

The top searched job categories for Salesforce Support Analyst jobs in Arizona are:

Infographic showing various Salesforce Support Analyst job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $60,816 per year, or $29.2 per hour.

Salesforce Health Cloud Dev II

HJ Staffing

Phoenix, AZ • On-site

$55 - $73/hr

Full-time

Posted 5 days ago


Job description

We are looking for a Salesforce Health Cloud Developer II designs, develops, tests, documents, implements, and supports Salesforce Health Cloud solutions. In this role, you will deliver application customizations, integrate third-party software and enterprise systems, partner with the Salesforce Health Cloud Administrator and cross-functional teams, monitor critical workflows, and resolve or escalate technical issues.

Location: Remote

Eligible States: AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI, WY

What You Will Do
  • Application Customization & Integration: Analyze, design, and develop code for system interfaces and data integration services using Salesforce APIs (SOAP and REST). Convert logical designs into efficient code and participate in peer code reviews.
  • Software Evaluation & Support: Evaluate, support, and test vendor-supplied software. Assess compatibility, install upgrades and patches, and troubleshoot complex technical issues.
  • System Design & UX: Research available modules and gain a deep understanding of supporting business processes. Assist in designing user interfaces and workflows aligned with business needs.
  • Agile Development: Participate in project status meetings within Agile Scrum and test-driven development practicesincluding user stories, sprint planning, and retrospectives.
  • Testing & QA: Develop test plans with guidance from lead developers, prepare test data, execute system testing, evaluate defects, and revise code accordingly.
  • Documentation & Support: Create technical reports, system design documents, instructional materials, and program documentation. Provide day-to-day user support, debug system issues, and document change-control activities.
  • Collaboration & On-Call: Coordinate across departments to communicate the impact of upgrades, fixes, and process changes. Participate in on-call support, including occasional weekend or evening deployments.
Requirements Clearances & Security
  • U.S. Citizenship: Required.
  • Clearance: Ability to receive a favorable interim and final adjudicated Department of Defense (DoD) background investigation.
Mandatory Qualifications
  • Education & Experience: Bachelor's degree in Business Administration, Computer Science, Mathematics, Engineering, or a related field (with programming and database coursework) OR equivalent hands-on experience.
  • General Development: 3+ years of general application development and support experience.
  • Salesforce Health Cloud: 3+ years of direct, hands-on Salesforce Health Cloud development experience (general Salesforce experience in a healthcare organization does not fulfill this requirement).
  • Salesforce Government Cloud: Hands-on development experience in a Salesforce Government Cloud or Government Cloud Plus environment (working for a government contractor without direct GovCloud platform experience does not fulfill this requirement).
  • DevOps & CI/CD: 1+ year of experience with a Salesforce DevOps toolset and CI/CD practices.
  • Technical Stack: Proficiency in JavaScript, Salesforce Flows, Apex, Lightning Web Components (LWC), Visualforce, SOAP, and REST APIs.
  • Methodologies & Tools: Practical experience in an Agile environment using Jira (or similar tooling).
Resume Requirement

Your resume must clearly identify the specific projects where you used Salesforce Government Cloud and Salesforce Health Cloud, detailing your explicit responsibilities, modules used, and exact dates of experience.

Preferred Qualifications
  • 4+ years of general application development and support experience.
  • Salesforce Certifications: Platform App Builder, Platform Developer I, and/or Platform Developer II.
  • Experience with the Aura framework, OmniScript, and Einstein Analytics.
  • Technical domain knowledge involving healthcare systems or government contract systems.
  • Strong written and verbal communication skills across technical and non-technical stakeholders.
Working Conditions & Additional Details
  • Work Environment: 100% remote. All work must be performed exclusively from an approved home workspace (public, shared, or outside co-working spaces are strictly prohibited).
  • Location Restriction: Candidates must reside and work from one of the listed eligible states.