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Salesforce Support Analyst Jobs in Arizona (NOW HIRING)

IntraEdge

HigherEd - Salesforce Developer

Chandler, AZ

$54 - $71.50/hr

... and support. With a focus on delivering exceptional client experiences, IntraEdge helps ... Collaborate with project managers, business analysts, and other team members to deliver successful ...

krg technology inc

Salesforce BA

Tempe, AZ

... Salesforce is required Hands on experience in data modelling tools (i.e. Visio, Enterprise ... Support business processes Strong analytical skills -- SQL skills when analysis requires data ...

Sonsoft Inc

Salesforce Developers

Phoenix, AZ · On-site

$55 - $73/hr

Experience and understanding of in Production support and performance engineering. Qualifications ... Analytical skills * Experience and desire to work in a Global delivery environment Basic ...

Sonsoft Inc

Salesforce Developers

Phoenix, AZ

$55 - $73/hr

Familiarity with Salesforce latest product launches including Wave Analytics, Lightning. * Ability ... Experience and understanding of in Production support and performance engineering. Technical Skills

Sonsoft Inc

Salesforce-Developers

Phoenix, AZ · On-site

$55 - $73/hr

Experience and understanding of in Production support and performance engineering. Technical Skills ... Analytical skills * Experience and desire to work in a Global delivery environment Basic ...

Sonsoft Inc

Salesforce Developers

Phoenix, AZ · On-site

$55 - $73/hr

Familiarity with Salesforce latest product launches including Wave Analytics, Lightning. * Ability ... Experience and understanding of in Production support and performance engineering. Technical Skills

USG, Inc.

Sr. SFDC & nCino Developer

Phoenix, AZ · On-site

$55 - $73/hr

Job Title: Sr. SFDC & nCino Developer Location: Phoenix, AZ or Charlotte, NC (Hybrid, 3 days onsite ... support * Collaborate with Product Owners, Business Analysts, Architects, QA teams, and business ...

New

Sonsoft Inc

Salesforce-Developers

Phoenix, AZ · On-site

$55 - $73/hr

Experience and understanding of in Production support and performance engineering. Technical Skills ... Analytical skills * Experience and desire to work in a Global delivery environment Basic ...

Sonsoft Inc

Salesforce Developers

Phoenix, AZ

$55 - $73/hr

Experience and understanding of in Production support and performance engineering. Qualifications ... Analytical skills * Experience and desire to work in a Global delivery environment Basic ...

Sonsoft Inc

Salesforce Developers

Phoenix, AZ

$55 - $73/hr

Familiarity with Salesforce latest product launches including Wave Analytics, Lightning. * Ability ... Experience and understanding of in Production support and performance engineering. Technical Skills

Sonsoft Inc

Salesforce Developers

Phoenix, AZ · On-site

$55 - $73/hr

Familiarity with Salesforce latest product launches including Wave Analytics, Lightning. * Ability ... Experience and understanding of in Production support and performance engineering. Technical Skills

Sonsoft Inc

Salesforce-Developers

Phoenix, AZ · On-site

$55 - $73/hr

Experience and understanding of in Production support and performance engineering. Technical Skills ... Analytical skills * Experience and desire to work in a Global delivery environment Basic ...

Sonoma Consulting Inc.

SFDC Architect

Phoenix, AZ

... our unwavering support, we will become an invaluable extension of the team. Halo Group ... analytics. Since its inception, Halo Group has been recognized for numerous awards, including ...

Atria Group LLC

Sr. SFDC Consultant

Phoenix, AZ

Salesforce.com (SFDC) Technical Analyst resource with strong exposure on application development from envisioning till deployment and support phase. * 8+ years of IT experience * Minimum 3 years of ...

Sonsoft Inc

SFDC Consultant

Phoenix, AZ

Participate in all phases of software development life cycle including functional analysis ... support. Develop high quality and scalable application logic with Apex and SOQL. Develop highly ...

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All JobsSalesforce Support Analyst JobsSalesforce Support Analyst Jobs in Arizona

Salesforce Support Analyst information

See Arizona salary details

$13

$29

$52

How much do salesforce support analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for salesforce support analyst in Arizona is $29.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $35.19 per hour, depending on experience, location, and employer.

What is a Salesforce Support Analyst?

Salesforce Support Analysts are professionals who provide technical assistance and troubleshooting for users of the Salesforce platform. They help resolve issues related to system functionality, data integrity, and user access, ensuring that organizations can effectively use Salesforce for their business needs. These analysts often serve as a bridge between end-users and technical teams, offering guidance, training, and support for system upgrades or customizations. Their role is essential for maintaining smooth operations and helping organizations maximize their investment in Salesforce.

What are the key skills and qualifications needed to thrive as a Salesforce Support Analyst?

To thrive as a Salesforce Support Analyst, you need a strong understanding of Salesforce CRM, problem-solving skills, and experience with data analysis, often supported by a degree in IT or business and Salesforce certifications like Salesforce Administrator. Familiarity with Salesforce Service Cloud, reporting tools, and case management systems is typically required. Strong communication, patience, and analytical thinking help you resolve user issues and collaborate with technical teams. These skills ensure efficient platform support, user satisfaction, and seamless business operations.

What are some common challenges Salesforce Support Analysts encounter when handling user tickets, and how can they effectively address them?

Salesforce Support Analysts often face challenges such as resolving complex customization issues, managing high volumes of user tickets, and balancing urgent requests from multiple stakeholders. To address these effectively, analysts should prioritize tickets based on impact, maintain clear communication with users, and leverage Salesforce documentation and community forums for troubleshooting. Collaborating closely with developers and other support team members also helps in resolving issues efficiently and expanding technical knowledge.

What is the difference between Salesforce Support Analyst vs Salesforce Administrator?

CriteriaSalesforce Support AnalystSalesforce Administrator
CertificationsSalesforce Support certifications, basic Salesforce knowledgeSalesforce Administrator Certification (ADM 201)
Work EnvironmentSupport teams, help desk, troubleshooting rolesSystem configuration, user management, process automation
Employer & Industry UsageCustomer support, IT departments, consulting firmsInternal business teams, CRM management, sales & marketing
Common Search & ComparisonYesYes

The Salesforce Support Analyst primarily focuses on troubleshooting, resolving user issues, and providing technical support within organizations. In contrast, the Salesforce Administrator manages system configurations, user permissions, and automation processes to optimize Salesforce usage. While both roles require Salesforce knowledge, the Support Analyst emphasizes support and issue resolution, whereas the Administrator handles system setup and maintenance.

What are popular job titles related to Salesforce Support Analyst jobs in Arizona?

For Salesforce Support Analyst jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Salesforce Support Analyst jobs in Arizona look for?

The top searched job categories for Salesforce Support Analyst jobs in Arizona are:

Salesforce Support Analyst jobs near you
Infographic showing various Salesforce Support Analyst job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $60,816 per year, or $29.2 per hour.

HigherEd - Salesforce Developer

IntraEdge

Chandler, AZ

$54 - $71.50/hr

Full-time

Re-posted 17 days ago

Job description

IntraEdge, Inc. is a leading provider of technology solutions and services, specializing in Salesforce higher education implementations, consulting, and support. With a focus on delivering exceptional client experiences, IntraEdge helps organizations achieve their business objectives through innovative technology solutions.
Location: United States/Canada
Are you a visionary Salesforce developer with a passion for transforming higher education with Salesforce?
IntraEdge is seeking a talented Salesforce Developer with a passion for higher education to join our team. This role involves designing, developing, and implementing custom Salesforce solutions tailored to the unique needs of colleges and universities. The ideal candidate possesses a strong desire to understand higher education processes and has a deep knowledge of the Salesforce platform.

Responsibilities:
  • Design, develop, and implement custom Salesforce applications and integrations.
  • Develop Apex code, Visualforce pages, Lightning components, and other Salesforce configurations.
  • Integrate Salesforce with other systems and applications using APIs and middleware.
  • Perform data migrations and transformations to populate Salesforce data.
  • Optimize Salesforce performance and troubleshoot issues.
  • Collaborate with project managers, business analysts, and other team members to deliver successful projects.
  • Stay up to date with Salesforce releases and best practices.
  • Provide technical guidance and mentorship to team members.
 
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field is preferred, but not required depending skills and experience.
  • Salesforce Developer certification preferred.
  • Minimum of 3 years of Salesforce development experience.
  • Strong understanding of Salesforce architecture and data model.
  • Proficiency in Apex, Visualforce, Lightning Component Framework, and SOQL/SOSL.
  • Experience with integration platforms such as MuleSoft, Informatica, Jitterbit, Boomi, etc.
  • Knowledge of data migration tools and techniques.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.   
 
Additional consideration for:
  • Experience with Salesforce Education Cloud.
  • Knowledge of higher education industry standards and regulations (e.g., FERPA).
  • Experience with Agile development methodologies.
  • Experience with Salesforce testing and deployment tools.
  • Experience with DevOps and testing automation tools
  • Experience working as a Full Stack developer.

 If you're a passionate and results-oriented architect who thrives on creative problem-solving, we want to hear from you!
 
IntraEdge logo

About IntraEdge

Sourced by ZipRecruiter

At heart, we are a technology, products and services organization In our soul, it’s the people who make us what we are — the professionals we train and connect to next-level opportunities and the experts who create innovative solutions and value for our national and international partners. It’s true that innovative technology can provide a major boost to your business, but you also need the right talent pushing it forward. This critical combination is what we offer all of our partners: cutting edge tech solutions and the expertise to bring it to life.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Chandler, AZ, US

Year founded

2002

Social media

Instagram

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