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Salesforce Service Cloud Jobs (NOW HIRING)

The Select Group

Senior Salesforce Developer

Durham, NC · On-site

$121K - $148K/yr

Strong Salesforce Service Cloud experience. * Hands-on experience with Apex , Lightning Web Components ( LWC ), Flows, and Salesforce configuration. * Experience developing APIs and system ...

The Select Group

Senior Salesforce Developer

Durham, NC · On-site

$113K - $139K/yr

Strong Salesforce Service Cloud experience. * Hands-on experience with Apex , Lightning Web Components ( LWC ), Flows, and Salesforce configuration. * Experience developing APIs and system ...

SharkNinja

OR · On-site

Key Responsibilities Salesforce Service Cloud Administration * Administer and support the Salesforce Service Cloud platform, including user setup, role hierarchy, permissions, and access management ...

Decagon

Solutions Architect - Salesforce

San Francisco, CA · On-site

$81.25 - $100.75/hr

They are seeking a Founding Salesforce Architect to define and integrate Salesforce solutions, focusing on Service Cloud and ticketing workflows, while acting as a trusted advisor to clients.

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Showing results 21-40

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Salesforce Service Cloud information

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$40.5K

$98.9K

$155K

How much do salesforce service cloud jobs pay per year?

As of Aug 13, 2026, the average yearly pay for salesforce service cloud in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

What opportunities for career growth are available in a Salesforce Service Cloud role?

A career in Salesforce Service Cloud offers a wide range of advancement opportunities due to the platform's widespread adoption and continuous evolution. Professionals can progress into senior roles such as Salesforce Solution Architect, Project Manager, or CRM Strategy Lead, or specialize further by obtaining advanced Salesforce certifications. Many organizations also encourage cross-functional collaboration, allowing you to work closely with sales, IT, and marketing teams, which can help broaden your expertise. With experience, you may also move into leadership positions overseeing customer experience initiatives or managing technical teams. Continuous learning and staying current with new Salesforce features can significantly enhance your career trajectory in this field.

What skills and qualifications are needed for a Salesforce Service Cloud role?

To excel as a Salesforce Service Cloud professional, you need a strong background in CRM systems, customer service processes, business analysis, and a deep understanding of Salesforce platforms. Proficiency in tools like Salesforce Service Cloud, Salesforce Lightning, and holding relevant certifications such as Salesforce Certified Service Cloud Consultant is highly valued. Exceptional problem-solving skills, attention to detail, and effective communication are important soft skills for collaborating with stakeholders and translating business needs into technical solutions. These capabilities ensure seamless customer support operations, efficient case management, and successful deployment of Salesforce Service Cloud solutions.

What is a Salesforce Service Cloud?

A Salesforce Service Cloud job involves implementing, customizing, and managing Salesforce's Service Cloud platform to enhance customer service operations. Professionals in this role configure case management, automation, knowledge bases, and chatbot integrations to improve customer support efficiency. They work with stakeholders to understand business needs, optimize workflows, and ensure seamless user adoption. This role often requires expertise in Salesforce technologies, customer service best practices, and problem-solving skills to deliver tailored solutions.

More about Salesforce Service Cloud jobs
What cities are hiring for Salesforce Service Cloud jobs? Cities with the most Salesforce Service Cloud job openings:
What states have the most Salesforce Service Cloud jobs? States with the most job openings for Salesforce Service Cloud jobs include:
What job categories do people searching Salesforce Service Cloud jobs look for? The top searched job categories for Salesforce Service Cloud jobs are:
Salesforce Service Cloud jobs near you
Infographic showing various Salesforce Service Cloud job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $98,862 per year, or $47.5 per hour.

Salesforce Agentforce SME - Service Cloud

dhanutek

Dallas, TX • Hybrid

Contractor

Posted 19 days ago

Job description

Position Title: Salesforce Agentforce SME – Service Cloud - Copado Location: Dallas, TX – Hybrid Employment Type: Contract on W2 only Duration: 12 plus months with possible extension

Job Summary

We are seeking an experienced Salesforce Agentforce SME with strong expertise in Salesforce Service Cloud. The ideal candidate will have hands-on experience designing, implementing, and optimizing AI-powered Salesforce solutions using Agentforce, along with a strong understanding of Service Cloud capabilities and customer service workflows.

Required Qualifications

  • Strong hands-on experience with Salesforce Agentforce implementations.and related AI capabilities.
  • 8+ years of overall Salesforce experience.
  • Extensive experience with Salesforce Service Cloud.
  • Strong understanding of Salesforce platform architecture, configuration, and customization.
  • Experience implementing Salesforce solutions for complex enterprise environments.
  • Knowledge of Salesforce automation tools, integrations, security, and data management.
  • Excellent communication and stakeholder management skills.
  • Ability to work independently as an SME and collaborate effectively with distributed teams.

Nice to Have

  • Experience with Copado for Salesforce DevOps, CI/CD, release management, and deployment automation.
  • Salesforce certifications such as Salesforce Certified Service Cloud Consultant, Salesforce Administrator, or relevant Agentforce/AI credentials.
  • Experience with Salesforce AI, Data Cloud, Einstein capabilities, or related Salesforce technologies.