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Salesforce Service Cloud Jobs (NOW HIRING)

3B Staffing LLC

Salesforce Service Cloud Engineer

Seattle, WA · On-site

$63.25 - $83.75/hr

We are looking for a "Salesforce Service Cloud Engineer" Location: Seattle, WA Job Type: Contract(Onsite) : * Overall, 7 years of experience in IT industry with min 6 years of Salesforce development ...

3B Staffing LLC

Salesforce Service Cloud Engineer

Seattle, WA · On-site

$63.25 - $83.75/hr

We are looking for a "Salesforce Service Cloud Engineer" Location: Seattle, WA Job Type: Contract(Onsite) : * Overall, 7 years of experience in IT industry with min 6 years of Salesforce development ...

Compunnel

Salesforce Service Cloud Engineer

Seattle, WA · On-site

$63.25 - $83.75/hr

Job Summary We are seeking an experienced Salesforce Service Cloud Engineer with strong hands-on Salesforce development and customization experience. The ideal candidate will have expertise in Apex ...

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How much do salesforce service cloud jobs pay per year?

As of Sep 5, 2026, the average yearly pay for salesforce service cloud in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

What is a Salesforce Service Cloud?

A Salesforce Service Cloud job involves implementing, customizing, and managing Salesforce's Service Cloud platform to enhance customer service operations. Professionals in this role configure case management, automation, knowledge bases, and chatbot integrations to improve customer support efficiency. They work with stakeholders to understand business needs, optimize workflows, and ensure seamless user adoption. This role often requires expertise in Salesforce technologies, customer service best practices, and problem-solving skills to deliver tailored solutions.

What skills and qualifications are needed for a Salesforce Service Cloud role?

To excel as a Salesforce Service Cloud professional, you need a strong background in CRM systems, customer service processes, business analysis, and a deep understanding of Salesforce platforms. Proficiency in tools like Salesforce Service Cloud, Salesforce Lightning, and holding relevant certifications such as Salesforce Certified Service Cloud Consultant is highly valued. Exceptional problem-solving skills, attention to detail, and effective communication are important soft skills for collaborating with stakeholders and translating business needs into technical solutions. These capabilities ensure seamless customer support operations, efficient case management, and successful deployment of Salesforce Service Cloud solutions.

What opportunities for career growth are available in a Salesforce Service Cloud role?

A career in Salesforce Service Cloud offers a wide range of advancement opportunities due to the platform's widespread adoption and continuous evolution. Professionals can progress into senior roles such as Salesforce Solution Architect, Project Manager, or CRM Strategy Lead, or specialize further by obtaining advanced Salesforce certifications. Many organizations also encourage cross-functional collaboration, allowing you to work closely with sales, IT, and marketing teams, which can help broaden your expertise. With experience, you may also move into leadership positions overseeing customer experience initiatives or managing technical teams. Continuous learning and staying current with new Salesforce features can significantly enhance your career trajectory in this field.

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Salesforce Service Cloud jobs near you
Infographic showing various Salesforce Service Cloud job openings in the United States as of August 2026, with employment types broken down into 100% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $98,862 per year, or $47.5 per hour.

Salesforce Service Cloud Engineer

Info Way Solutions

Fremont, CA • On-site

$61 - $80.75/hr

Full-time

Re-posted 18 days ago

Job description

Job Summary:
Info Way Solutions is seeking a Salesforce Service Cloud Engineer to join their team. The role involves expertise in Salesforce Service Cloud integration, configuration, and administration, along with a strong understanding of Service Cloud architecture and API integrations.
Responsibilities:
• Salesforce Service Cloud Integration, Configuration and Administration expertise
• Good overall understanding of Service Cloud Architecture, Salesforce object model, and Underlying database modelling
• Integration expertise with Restful API's
• Experience in configuration with Case Management
• Rerouting
• Prioritization
• Re-assignment
• Business rules and workflow
• Building Macros
• Experience with Salesforce Administration and Deployment
• Experience building Metrics and Dashboards
• Salesforce Developer Certification is required, other certification are highly desirable
Qualifications:
Required:
• Salesforce Service Cloud Integration, Configuration and Administration expertise
• Good overall understanding of Service Cloud Architecture, Salesforce object model, and Underlying database modelling
• Integration expertise with Restful API's
• Experience in configuration with Case Management
• Experience in configuration with Rerouting
• Experience in configuration with Prioritization
• Experience in configuration with Re-assignment
• Experience in configuration with Business rules and workflow
• Experience in configuration with Building Macros
• Experience with Salesforce Administration and Deployment
• Experience building Metrics and Dashboards
• Salesforce Developer Certification is required
Preferred:
• Other certification are highly desirable
Company:
Founded and incorporated in 2012 , Info Way Solutions is an IT services and consulting company headquartered in Fremont , CA. Founded in 2012, the company is headquartered in Fremont, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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