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Salesforce Field Service Lightning Remote Jobs in Rochester, NY

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... field training; we provide daily coaching and mentorship. This allows professionals from any ... Our leads are provided at no cost and endorsed by the UNIONS that we service. We do not cold call ...

... services together into a singleconnected HCM platform. As Paychex and Paycor come together, we're ... Solicits feedback from the field and super users for continued improvement and roadmap priority.

Tax Manager

Rochester, NY · On-site +1

$125K - $200K/yr

Tax Manager - Public Accounting | Hybrid or Remote Overview: A top-tier public accounting firm is ... Provide expert-level tax compliance and consulting services to diverse clients * Mentor and develop ...

... advisory services together into a single connected HCM platform. As Paychex and Paycor come ... Solicits feedback from the field and super users for continued improvement and roadmap priority.

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Salesforce Field Service Lightning Remote information

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How much do salesforce field service lightning remote jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for salesforce field service lightning remote in Rochester, NY is $61.28, according to ZipRecruiter salary data. Most workers in this role earn between $52.64 and $69.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Salesforce Field Service Lightning Remote specialist?

To excel as a Salesforce Field Service Lightning Remote Specialist, you need a solid understanding of Salesforce CRM, experience in service management processes, and ideally a Salesforce Field Service Consultant certification. Proficiency with Salesforce Field Service Lightning (FSL), workflow automation tools, and integration platforms is essential. Strong problem-solving, communication, and customer service skills help you effectively collaborate with remote teams and end users. These competencies are crucial for optimizing field operations, ensuring seamless service delivery, and maximizing the value of Salesforce solutions for organizations.

How does a Salesforce Field Service Lightning Remote specialist typically collaborate with on-site technicians and other remote team members?

As a Salesforce Field Service Lightning Remote specialist, you’ll work closely with on-site technicians, dispatchers, and other remote colleagues to optimize service delivery and resolve customer issues efficiently. Collaboration often involves real-time communication through Salesforce’s platform, sharing case updates, schedules, and resource availability. You may also participate in virtual meetings to coordinate deployments, troubleshoot technical challenges, and ensure alignment on project goals. Effective teamwork is essential, especially when solving complex problems or supporting high-priority field operations.

What is Salesforce Field Service Lightning Remote?

Salesforce Field Service Lightning (FSL) Remote refers to the use of Salesforce's cloud-based Field Service management solution by technicians and teams working outside the office. It enables organizations to efficiently manage mobile workforces, schedule and dispatch jobs, track inventory, and provide real-time updates, all from remote locations. By leveraging mobile apps, field technicians can access customer information, update work orders, and communicate with dispatchers while on-site, improving efficiency and customer satisfaction. FSL Remote is especially useful for companies with field service operations in industries like utilities, telecommunications, and healthcare.

What is the difference between Salesforce Field Service Lightning Remote vs Salesforce Service Technician?

AspectSalesforce Field Service Lightning RemoteSalesforce Service Technician
CredentialsSalesforce certifications, CRM knowledgeSalesforce certifications, technical skills
Work EnvironmentRemote, office-based or home officeOn-site customer locations or field
Industry UsageSalesforce ecosystem, service managementField service, technical support
Job FocusManaging service workflows remotelyPerforming technical repairs and installations

Salesforce Field Service Lightning Remote professionals primarily coordinate and manage service operations remotely within the Salesforce ecosystem, focusing on scheduling and customer communication. In contrast, Salesforce Service Technicians are hands-on field workers performing technical tasks on-site. Both roles require Salesforce knowledge, but their work environments and daily tasks differ significantly.

What are the most commonly searched types of Salesforce Field Service Lightning jobs in Rochester, NY? The most popular types of Salesforce Field Service Lightning jobs in Rochester, NY are:
What are popular job titles related to Salesforce Field Service Lightning Remote jobs in Rochester, NY? For Salesforce Field Service Lightning Remote jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Salesforce Field Service Lightning Remote jobs in Rochester, NY look for? The top searched job categories for Salesforce Field Service Lightning Remote jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Salesforce Field Service Lightning Remote jobs? Cities near Rochester, NY with the most Salesforce Field Service Lightning Remote job openings:

System Test and Validation Lead

Deloitte

Rochester, NY • On-site, Remote

Full-time

Posted 20 days ago


Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

45th of 150 rated financial services


Job description

Drive validation and compliance activities for complex GxP systems as a Senior Consultant, Regulatory, Risk, and Compliance. This role supports system validation strategy, audit readiness, CAPA management, and risk-based compliance activities across regulated technology environments. This role helps clients address emerging validation considerations for AI/ML-enabled systems and automation frameworks. If this sounds exciting, then this team may be the right fit for you!

Work you'll do

As a Senior Consultant, Regulatory, Risk, and Compliance on the Regulatory, Risk, and Forensic team, you will be responsible for...

  • Lead end-to-end validation activities for GxP systems, including validation plans, IQ/OQ/PQ protocols, summary reports, user requirements specifications, functional specifications, design specifications, and traceability matrices
  • Apply risk-based validation principles to assess system impact, classify validation requirements, and support compliance with GAMP 5, 21 CFR Part 11, and data integrity expectations
  • Drive inspection readiness activities, including gap assessments, mock audits, validation package reviews, and support for regulatory inspections and responses
  • Lead CAPA activities for validation findings, including root cause analysis, effectiveness checks, closure documentation, and tracking of open compliance actions
  • Validate AI/ML-enabled GxP systems and automation testing frameworks, including development of validation approaches for non-deterministic outputs and documentation of AI governance requirements

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The Team

Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an evolving regulatory environment into defensible actions that strengthen, protect, and transform their organization. Join our team and use advanced data, AI, and emerging technologies with industry insights to help clients bring clarity from complexity and accelerate their path to value creation.

Qualifications

Required:

  • Bachelor's degree in business, information systems, computer science, engineering, or equivalent experience; 6+ years of experience in computer system validation in a life sciences environment, including pharma, biotech, medical device, or clinical
  • Experience leading validation deliverables for GxP systems, including IQ/OQ/PQ protocols, validation plans, summary reports, user requirements specifications, functional specifications, design specifications, and traceability matrices
  • Experience applying 21 CFR Part 11, EU Annex 11, GAMP 5, and data integrity requirements, including Attributable, Legible, Contemporaneous, Original, Accurate, Complete, Consistent, Enduring, and Available principles
  • Experience managing CAPA lifecycle activities and supporting inspection readiness for Food and Drug Administration or European Medicines Agency audits
  • Experience validating AI/ML-enabled systems, distinguishing deterministic and probabilistic tool behavior, and qualifying or validating automation testing frameworks
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Experience supporting periodic review programs for validated systems and associated CAPA triggers
  • Experience validating cloud or software as a service platforms, including Veeva, ServiceNow, or Salesforce in a GxP environment
  • Experience working in Agile delivery environments with validation activities embedded in sprints
  • Experience with AI governance processes, including AI use case tracking, model risk classification, and disclosure requirements for GxP systems

For individuals assigned and/or hired to work in a remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to a remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000 to $145,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Drive validation and compliance activities for complex GxP systems as a Senior Consultant, Regulatory, Risk, and Compliance. This role supports system validation strategy, audit readiness, CAPA management, and risk-based compliance activities across regulated technology environments. This role helps clients address emerging validation considerations for AI/ML-enabled systems and automation frameworks. If this sounds exciting, then this team may be the right fit for you!

Work you'll do

As a Senior Consultant, Regulatory, Risk, and Compliance on the Regulatory, Risk, and Forensic team, you will be responsible for...

  • Lead end-to-end validation activities for GxP systems, including validation plans, IQ/OQ/PQ protocols, summary reports, user requirements specifications, functional specifications, design specifications, and traceability matrices
  • Apply risk-based validation principles to assess system impact, classify validation requirements, and support compliance with GAMP 5, 21 CFR Part 11, and data integrity expectations
  • Drive inspection readiness activities, including gap assessments, mock audits, validation package reviews, and support for regulatory inspections and responses
  • Lead CAPA activities for validation findings, including root cause analysis, effectiveness checks, closure documentation, and tracking of open compliance actions
  • Validate AI/ML-enabled GxP systems and automation testing frameworks, including development of validation approaches for non-deterministic outputs and documentation of AI governance requirements

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The Team

Our Deloitte Regulatory, Risk & Forensic team helps client leaders translate multifaceted risk and an evolving regulatory environment into defensible actions that strengthen, protect, and transform their organization. Join our team and use advanced data, AI, and emerging technologies with industry insights to help clients bring clarity from complexity and accelerate their path to value creation.

Qualifications

Required:

  • Bachelor's degree in business, information systems, computer science, engineering, or equivalent experience; 6+ years of experience in computer system validation in a life sciences environment, including pharma, biotech, medical device, or clinical
  • Experience leading validation deliverables for GxP systems, including IQ/OQ/PQ protocols, validation plans, summary reports, user requirements specifications, functional specifications, design specifications, and traceability matrices
  • Experience applying 21 CFR Part 11, EU Annex 11, GAMP 5, and data integrity requirements, including Attributable, Legible, Contemporaneous, Original, Accurate, Complete, Consistent, Enduring, and Available principles
  • Experience managing CAPA lifecycle activities and supporting inspection readiness for Food and Drug Administration or European Medicines Agency audits
  • Experience validating AI/ML-enabled systems, distinguishing deterministic and probabilistic tool behavior, and qualifying or validating automation testing frameworks
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • Experience supporting periodic review programs for validated systems and associated CAPA triggers
  • Experience validating cloud or software as a service platforms, including Veeva, ServiceNow, or Salesforce in a GxP environment
  • Experience working in Agile delivery environments with validation activities embedded in sprints
  • Experience with AI governance processes, including AI use case tracking, model risk classification, and disclosure requirements for GxP systems

For individuals assigned and/or hired to work in a remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to a remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000 to $145,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

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