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Sales Operations Manager Jobs in Portland, OR (NOW HIRING)

Operations Manager Posting Start Date: 7/16/26 At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected ...

Operations Manager

Hillsboro, OR · On-site

$100K/yr

As our Operations Manager, you will provide strategic and operational leadership for a fast-paced 24/7 communications environment, ensuring exceptional service delivery, employee development, and ...

As our Operations Manager, you are the conductor of our fulfillment engine. You will oversee the end-to-end journey of our premium gift baskets--from the moment raw inventory arrives to the second a ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Operations Manager Location: OR - Portland What you'll do: Digital Disbursements is a fintech company, led by a team with deep industry experience and a strong track record of value creation. We ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

This individual will assist the Operation Production Managers and Production Supervisors to manage production floor operations to ensure the Bakery division and corporate standards, inefficiencies ...

Collaborate with our Regional Safety Manager to uphold the highest safety standards, supervising protocols reporting, and operational functions * Monitor employee performance through meticulous ...

Collaborate with our Regional Safety Manager to uphold the highest safety standards, supervising protocols reporting, and operational functions * Monitor employee performance through meticulous ...

The Operations Manager works closely with dispatch teams to ensure that employees and equipment are deployed on time, trucks are properly loaded, and job site operations begin on schedule. This role ...

Retail Operations Manager

Vancouver, WA · On-site

$22.19 - $40.15/hr

Retail Operations Manager About Life at PetSmart Our associates are the heart of Team PetSmart ... Identifies and reacts to sales trends through analysis and merchandising activities. * Responsible ...

Showing results 41-60

Sales Operations Manager information

See Portland, OR salary details

$38.7K

$105.4K

$155.4K

How much do sales operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for sales operations manager in Portland, OR is $105,360.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,200.00 and $117,700.00 per year, depending on experience, location, and employer.

What is a sales operations manager?

Sales Operations Managers are professionals who oversee and optimize the processes, tools, and strategies that support a company's sales team. They analyze sales data, manage CRM systems, streamline workflows, and coordinate between different departments to ensure sales goals are met efficiently. Their role often includes forecasting, reporting, territory alignment, and training sales staff. By improving sales processes and removing obstacles, they help the sales team perform at its best.

What does a sales operations manager do?

A sales operations manager ensures that salespeople are operating at their optimal efficiency. Through the use of data and the latest technology, they help manage the sales staff with a focus on improving productivity. Job duties for a sales operations manager include evaluating Customer Relationship Management (CRM) data. This information allows them to provide meaningful sales content, manage lists of viable sales leads, and connect salespeople with the right customers. They may also create sales dashboards to allow sales managers to make the best business decisions.

What are the key skills and qualifications needed to thrive as a sales operations manager, and why are they important?

To thrive as a Sales Operations Manager, you need strong analytical abilities, process optimization skills, and a background in business or sales, often supported by a relevant degree. Proficiency with CRM platforms like Salesforce, data analysis tools such as Excel or Tableau, and sales automation systems is typically required. Exceptional communication, problem-solving, and leadership abilities help drive cross-functional collaboration and influence stakeholders. These skills ensure efficient sales processes, data-driven decision-making, and the achievement of revenue goals.

What is the difference between Sales Operations Manager vs Sales Analyst?

AspectSales Operations ManagerSales Analyst
ResponsibilitiesOversees sales processes, strategy, and team coordinationAnalyzes sales data, generates reports, and provides insights
Required SkillsLeadership, strategic planning, CRM managementData analysis, Excel, reporting tools
Work EnvironmentManagement, cross-department collaborationData-focused, analytical tasks
Common CertificationsSalesforce certifications, management trainingData analysis certifications, Excel courses

The Sales Operations Manager focuses on managing sales processes and teams, while the Sales Analyst concentrates on analyzing sales data to inform decisions. Both roles require analytical skills, but the manager role involves leadership and strategic planning, making it suitable for those with management experience.

What are some common challenges faced by sales operations managers, and how can they be addressed?

Sales Operations Managers often encounter challenges such as aligning sales processes across teams, integrating new technologies, and maintaining accurate sales data. Addressing these issues requires strong communication skills, continuous training, and close collaboration with sales, marketing, and IT departments. Proactively standardizing procedures and utilizing CRM tools can help streamline workflows and improve data accuracy, ultimately boosting overall sales team efficiency.
What are the most commonly searched types of Sales Operations jobs in Portland, OR? The most popular types of Sales Operations jobs in Portland, OR are:
What are popular job titles related to Sales Operations Manager jobs in Portland, OR? For Sales Operations Manager jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Sales Operations Manager jobs in Portland, OR look for? The top searched job categories for Sales Operations Manager jobs in Portland, OR are:
What cities near Portland, OR are hiring for Sales Operations Manager jobs? Cities near Portland, OR with the most Sales Operations Manager job openings:
Infographic showing various Sales Operations Manager job openings in Portland, OR as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $105,360 per year, or $50.7 per hour.

Job description

Are you a proven leader with a passion for public safety, operational excellence, and developing high-performing teams? We are seeking an experienced 911 Operations Manager to join one of the region's largest and most dynamic emergency communications centers. WCCCA is the second largest primary 9-1-1 Center in Oregon, providing 9-1-1 emergency communications for over 15 police and fire agencies that serve Washington County and also provide fire service into Clackamas, Yamhill and Multnomah Counties.  
This is an opportunity to lead over 75 dedicated professionals who serve as the critical link between the public and first responders. As our Operations Manager, you will provide strategic and operational leadership for a fast-paced 24/7 communications environment, ensuring exceptional service delivery, employee development, and compliance with industry best practices. As a member of our executive management team, you will play a key role in driving continuous improvement, fostering a culture of accountability and teamwork, and helping shape the future of emergency communications.
If you thrive in a mission-driven environment where your leadership directly impacts the safety of the communities we serve, we invite you to join our team.  
Examples Of Essential Duties:
This position manages, directs, and provides oversight of the operations, training, and personnel of the Agency's 9-1-1 center; serves as the liaison with user agencies; provides vision for the center based on Agency mission and may respond to emergencies or high-priority incidents involving the dispatch center at any time.  May serve in the capacity of the Assistant Director or Executive Director in their absence. 
This is a full-time, exempt position and is a member of the executive management team.
Duties may include, but are not limited to the following:
  1. Plan, organize and direct call taking and dispatch activities for user agencies; plan, organize and direct the activities of the multi-jurisdictional Emergency Communications Center (ECC).
  2. Manage and direct Administrative Supervisor and Operations Supervisors; evaluate performance of assigned staff; provide coaching for performance improvement and development; recognize good performance and take disciplinary action as appropriate; review and approve time records, work duties and projects to ensure timely progress and other personnel records as necessary.
  3. Manage overall staffing to ensure operational readiness of the center. Provide direction and oversight of staffing and deployment plans to ensure service levels are maintained.
  4. Hold weekly operational team meetings to review and discuss issues related to operations; serve as a resource for Operations Supervisors in solving employee issues and requests; serve as advocate for employees and Supervisors to management staff.
  5. Provide oversight to training functions for operations personnel in coordination with Administrative Supervisor to ensure mandatory training and education is completed on an annual basis in accordance with Agency need and state requirements.
  6. Participate in development, revision and implementation of the Agency's directives and standard operating guidelines.
  7. Create an annual budget for the Operations Division; monitor revenue and expenditures ensuring they remain within budget parameters.  Ensure proper forecasting to ensure operational strategic needs and projects are met.
  8. Establish and maintain excellent working relationships with user agencies; serve as command-level liaison with user agencies to resolve operational issues.  
  9. Attend and participate in meetings, task forces and technical groups representing the Agency in matters pertaining to operations and to coordinate emergency services.
  10. Provide oversight and direction as needed on investigations and resolution of complaints and inquiries from employees, the public and users regarding operational services; review completed investigation reports and determine appropriate action (i.e. discipline, etc.).
  11. Participate in labor negotiations for guidance and assistance.
  12. Participate in hiring and retention decisions.
  13. Provide backup to Operations Supervisor, Record Requests function as needed.
  14. Conduct complex management and systems studies and prepare recommendations to the Executive Director, Assistant Director or partner agencies. 
  15. Work with managers from each division within the agency to ensure all work is balanced to meet competing needs between service level expectations, budgetary availability, contractual requirements, and the health and well-being of staff. 
  16. Oversees the safety and security of the center, its employees and equipment; responds to changes in County, State, or Federal threat levels and adjusts security accordingly.
  17. Adhere to grievance procedures and timelines; respond to grievances accordingly.
  18. Attend conferences, training and pertinent meetings to stay up to date on state, regional and national trends in 911 technology, best practices and policies.
  19. Perform sensitive and confidential duties in the course of work or at the request of the Assistant Director or Executive Director.
  20. Create vision for the future of Operations; provide recommendations for procedures and processes; provide recommendations toward improvement of the culture of the Operations work environment, including recognition and wellness.
  21. Ensure duties and tasks are conducted in accordance with the Agency Safety Program.
  22. Perform other duties as assigned.   
Typical Qualifications:
A bachelor's degree in communications, management, or human resources and a minimum of 5 years' responsible experience in 911 communication center operations, including considerable supervisory experience; experience developing and implementing policies and procedures required and experience in departmental budget development.
Any combination of college-level training and work experience that demonstrates the knowledge, skills and abilities to perform the above-described duties is qualifying.
Necessary Special Requirements
  • Must possess a minimum Basic DPSST Telecommunicator and Emergency Medical Dispatcher certification within 18 months of hire.
  • Must complete required DPSST Mid-Management training within 18 months of hire.
  • Must complete required ICS classes within 18 months of hire.
  • Must possess and maintain LEDS certification. 
 
Knowledge, Skills and Abilities
  • Thorough knowledge of the methods, policies, procedures and operations of a public safety communications center; Federal, State and local laws governing the operations of a 911 communication center; the operational characteristics of the equipment used in public safety communications including multi-line telephone systems, radio systems and computer systems.  
  • Considerable knowledge of the principles of supervision and personnel practices, training techniques and objectives.  
  • Ability to plan, coordinate, direct and review the activities of subordinate employees; communicate effectively both verbally and in writing; develop and maintain effective working relationships with User agencies, employees, and the general public; prepare clear and accurate reports.  Complete projects within given timelines.
  • Ability to work with a diverse group of people including elected officials, physicians, dispatchers, all levels of police, fire and EMS personnel.
  • Ability to develop and execute well-formed action plans.  Ability to identify opportunities and problems and analyze a range of possible actions or responses. Proven track record of building positive relationships within the community.  Demonstration of situational awareness and adaptability in highly charged political scenarios.  Knowledge of the National Incident Management System (NIMS) and ability to work within an ICS structure.  
  • Ability to understand, write and manage a divisional and/or program budget.  Use of sound fiscal and financial management practices leading to effective and efficient use of resources.  
  • Ability to provide successful communication of management policies, goals and priorities to Agency personnel.  Establish well developed performance objectives and goals that are widely understood.  
  • Knowledge of current industry events and challenges - anticipate and communicate opportunities and challenges for the Agency, study relevant issues, maintain a pro-active approach with a long-term view.
  • Knowledge of labor laws, employment laws including family leave and wage and hour laws. 
  • Ability to operate standard office machinery and thorough knowledge of computer programs and software such as Microsoft office products.
  • Ability to exercise good judgment, common sense and emotional intelligence in accomplishing responsibilities and in interactions with others.
  • Ability to apply a high level of initiative, discretion and judgment in accomplishing assigned tasks; ability to work under stressful and emotional conditions; ability to maintain confidentiality. 
  • Ability to establish and maintain effective relationships with those contacted in the course of work. 
Supplemental Information:
Physical Demands 
Sit, walk and stand for extended period of time.  Stoop, lift, carry, push, pull, or otherwise move objects weighing up to 15 pounds infrequently; use of keyboard requiring a high degree of finger dexterity and visual work on a computer for long periods of time.  Use of telephone and verbal communication is frequent and occasional dealing with distraught or difficult individuals. Ability to communicate orally, in writing.  Work is usually conducted in an office environment with occasional travel. After hours availability and ability to report to work site as needed.  
Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.
Supervision Received/Exercised
The Operations Manager position receives direct supervision from the Agency Assistant Director.   This position directly supervises the Operations Supervisors and Administrative Supervisor and indirectly oversees all operations personnel.