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Sales Operations Manager Jobs in Park Ridge, IL (NOW HIRING)

The Sales Operations Manager - US Ice Cream is a critical leadership role responsible for enabling strong operational control, rigor, and execution across the US Ice Cream business. This role owns ...

... in sales operations, sales strategy, sales management, or related operations roles in SaaS, CPG ... retail tech, or B2B enterprise software environments (this background is essential to success in ...

... operational efficiencies and increase revenue for our clients. This is a newly made position ... Monitor and improve CRM (sales force) data quality and reporting accuracy. * Analyze performance ...

... operational efficiencies and increase revenue for our clients. This is a newly made position ... Monitor and improve CRM (sales force) data quality and reporting accuracy. * Analyze performance ...

Sales Operations Systems

Chicago, IL · On-site

$38 - $43.50/hr

Sales Operations Systems roles focus on configuring, maintaining, and generating reports for a ... Manage event approvals. * Lead systems and data trouble shooting. * Support key users with data ...

... operational efficiencies and increase revenue for our clients. This is a newly made position ... Monitor and improve CRM (sales force) data quality and reporting accuracy. * Analyze performance ...

... operational efficiencies and increase revenue for our clients. This is a newly made position ... Monitor and improve CRM (sales force) data quality and reporting accuracy. * Analyze performance ...

Through the direction of the Director, Sales Strategy & Operations, this position will lead the ... The associate will also manage the performance management tools, processes, and reports utilized by ...

Through the direction of the Director, Sales Strategy & Operations, this position will lead the ... The associate will also manage the performance management tools, processes, and reports utilized by ...

Showing results 21-40

Sales Operations Manager information

See Park Ridge, IL salary details

$35.9K

$97.8K

$144.2K

How much do sales operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for sales operations manager in Park Ridge, IL is $97,760.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,200.00 and $109,200.00 per year, depending on experience, location, and employer.

What is a sales operations manager?

Sales Operations Managers are professionals who oversee and optimize the processes, tools, and strategies that support a company's sales team. They analyze sales data, manage CRM systems, streamline workflows, and coordinate between different departments to ensure sales goals are met efficiently. Their role often includes forecasting, reporting, territory alignment, and training sales staff. By improving sales processes and removing obstacles, they help the sales team perform at its best.

What does a sales operations manager do?

A sales operations manager ensures that salespeople are operating at their optimal efficiency. Through the use of data and the latest technology, they help manage the sales staff with a focus on improving productivity. Job duties for a sales operations manager include evaluating Customer Relationship Management (CRM) data. This information allows them to provide meaningful sales content, manage lists of viable sales leads, and connect salespeople with the right customers. They may also create sales dashboards to allow sales managers to make the best business decisions.

What are the key skills and qualifications needed to thrive as a sales operations manager, and why are they important?

To thrive as a Sales Operations Manager, you need strong analytical abilities, process optimization skills, and a background in business or sales, often supported by a relevant degree. Proficiency with CRM platforms like Salesforce, data analysis tools such as Excel or Tableau, and sales automation systems is typically required. Exceptional communication, problem-solving, and leadership abilities help drive cross-functional collaboration and influence stakeholders. These skills ensure efficient sales processes, data-driven decision-making, and the achievement of revenue goals.

What are some common challenges faced by sales operations managers, and how can they be addressed?

Sales Operations Managers often encounter challenges such as aligning sales processes across teams, integrating new technologies, and maintaining accurate sales data. Addressing these issues requires strong communication skills, continuous training, and close collaboration with sales, marketing, and IT departments. Proactively standardizing procedures and utilizing CRM tools can help streamline workflows and improve data accuracy, ultimately boosting overall sales team efficiency.

What is the difference between Sales Operations Manager vs Sales Analyst?

AspectSales Operations ManagerSales Analyst
ResponsibilitiesOversees sales processes, strategy, and team coordinationAnalyzes sales data, generates reports, and provides insights
Required SkillsLeadership, strategic planning, CRM managementData analysis, Excel, reporting tools
Work EnvironmentManagement, cross-department collaborationData-focused, analytical tasks
Common CertificationsSalesforce certifications, management trainingData analysis certifications, Excel courses

The Sales Operations Manager focuses on managing sales processes and teams, while the Sales Analyst concentrates on analyzing sales data to inform decisions. Both roles require analytical skills, but the manager role involves leadership and strategic planning, making it suitable for those with management experience.

What are the most commonly searched types of Sales Operations jobs in Park Ridge, IL?

The most popular types of Sales Operations jobs in Park Ridge, IL are:

What job categories do people searching Sales Operations Manager jobs in Park Ridge, IL look for?

The top searched job categories for Sales Operations Manager jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for Sales Operations Manager jobs?

Cities near Park Ridge, IL with the most Sales Operations Manager job openings:

Infographic showing various Sales Operations Manager job openings in Park Ridge, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $97,760 per year, or $47 per hour.

Ice Cream Operations Manager

Mars, Incorporated

Burr Ridge, IL • On-site

Full-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Mars Inc. rating

7.7

Company rating: 7.7 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

125th of 443 rated food and drinks producers


Job description

Job Description:
The Sales Operations Manager - US Ice Cream is a critical leadership role responsible for enabling strong operational control, rigor, and execution across the US Ice Cream business. This role owns key business processes-including the Demand Management Review (DMR/Step 2), the Donate & Destroy (D&D) shape, and the annual "Lift Off" planning process. By acting as the guardian of the demand forecast and managing critical sales enablement systems, the Sales Operations Manager ensures that strategic sales priorities are translated into seamless operational execution while driving accountability and continuous improvement.
What are we looking for?
  • Education: Bachelor's degree in Business, Supply Chain, Finance, Analytics, or a related field.
  • Experience: 5+ years of progressive professional experience in Sales Operations, Demand Planning, Finance, or Analytics (preferably within the consumer packaged goods (CPG) or fast-moving consumer goods (FMCG) industry).
  • Technical Expertise: Expert-level proficiency in Forecasting and Trade Management systems (e.g., Salesforce, BlueYonder, or equivalent). Expert-level command of Microsoft Excel and Power BI for advanced data modeling, visualization, and reporting.
  • Skills: Strong Business Acumen: Ability to connect sales, financial, and supply chain metrics to broader business strategies. Strong Analytical Skills: Capability to translate complex datasets into actionable insights and high-quality, assumptions-based forecasting models. Strong Project Management Skills: Proven ability to lead cross-functional teams, manage multiple high-stakes timelines, and drive annual planning cycles.

What would be your key responsibilities?
1. DMR / Step 2 Management & Operational Control
  • Own the entirety of the Demand Management Review (DMR/Step 2) process, including coordinating feeder meetings, ensuring high quality of materials, driving decision-making, and holding the business accountable for results.
  • Collaborate closely with the Sr. Sales Director and Strategic Demand Director to ensure their strategic priorities are fully reflected through Step 2.
  • Lead the continuous improvement of the DMR process by driving and actioning an annual quality audit.
  • 2. Guardianship of the Demand Forecast
    • Partner closely with sales associates and regional demand planners to support the creation of an accurate, comprehensive total US Ice Cream demand plan.
    • Leverage business networks, institutional knowledge, industry experience, and advanced analytical capability to generate a high-quality, assumptions-based demand forecast.
    • Constructively challenge team members, Sales Directors, and Strategic Demand to ensure key forecast KPIs (such as forecast accuracy) are met.
  • 3. Delivery of Donate & Destroy (D&D) Shape
    • Lead and optimize the Donate & Destroy process for Mars Ice Cream to minimize waste and optimize inventory health.
    • Facilitate and own monthly D&D meetings with Mars Snacking sales operations, demand planning, and Mars Ice Cream sales associates.
    • Proactively manage aged and slow-moving products in tight collaboration with supply and demand planning to minimize overall D&D risk.
  • 4. Sales Systems & Process Enablement
    • Ensure key daily sales systems and portals are running and performing optimally.
    • Partner with supporting technical functions (such as Digital Technologies (DT), Mars Global Services (MGS), and MW Systems support teams) to troubleshoot and sustain system functionality.
    • Own the management of the Sales Portal, ensuring all critical processes are clearly documented, and roles and responsibilities are well-defined.
  • 5. Annual Plan Process Leadership (Lift Off)
    • Oversee and execute the annual planning process ("Lift Off"), ensuring complete alignment with Mars Snacking corporate timelines.
    • Lead annual template creation, system readiness and load, reporting, and full facilitation of the Lift Off meetings, concluding with an After-Action Review (AAR) to drive continuous learning.
    • Articulate clear risks and opportunities, ensuring investment decisions are finalized within one financial period.
    • Champion cross-functional team readiness, establishing clear timelines for key planning assumptions across trade, shopper marketing, and growth targets.
  • 6. Sales & Customer Execution Support
    • Support Sales Operations Analyst and serve as the primary point of contact with third-party vendors managing samples and freezer assets.
    • Establish and govern a clear, efficient ordering process for the sales organization.
    • Support freezer procurement, storage, shipping logistics, and trade show readiness via sample and marketing material delivery.
    • Rigorously monitor operational budgets across samples and freezers, ensuring spend remains within limits and proactively escalating potential overspends to the Sales Director.
    • Actively identify value leadership and cost-saving opportunities across execution touchpoints.

What can you expect from Mars?
  • Work with over 170,000 diverse and talented Associates, all guided by The Five Principles.
  • Join a purpose driven company, where we are striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.
The pay range shown is applicable to all US locations listed within the job posting:USD 108,160.00 - USD 148,720.00

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