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Salaried Shopify Chat Support Jobs (NOW HIRING)

Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Being apprehensive with the Shopify platform to build an Ecommerce business. * Utilizing other ...

... Shopify integrations within the onboarding process * Work directly with our Support and Warehouse ... Handle incoming chat, support tickets and email interaction with Shipfusion's clients * Managing ...

... Shopify integrations within the onboarding process * Work directly with our Support and Warehouse ... Handle incoming chat, support tickets and email interaction with Shipfusion's clients * Managing ...

... Shopify integrations within the onboarding process * Work directly with our Support and Warehouse ... Handle incoming chat, support tickets and email interaction with Shipfusion's clients * Managing ...

... Shopify integrations within the onboarding process * Work directly with our Support and Warehouse ... Handle incoming chat, support tickets and email interaction with Shipfusion's clients * Managing ...

Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Being apprehensive with the Shopify platform to build an Ecommerce business. * Utilizing other ...

... Shopify integrations within the onboarding process * Work directly with our Support and Warehouse ... Handle incoming chat, support tickets and email interaction with Shipfusion's clients * Managing ...

Salary: About Nfinity Athletic Nfinity Athletic builds the gear, events, and technology that power ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...

Customer Support Specialist

York, PA · Hybrid

$55K - $65K/yr

Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with ... Attractive Salary and Lucrative Compensation Plan: Earn what you deserve with our competitive and ...

Customer Support Specialist

York, PA · Hybrid

$17.75 - $23.75/hr

Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with ... Attractive Salary and Lucrative Compensation Plan: Earn what you deserve with our competitive and ...

Customer Support Specialist

York, PA · On-site

$55K - $65K/yr

Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with ... Attractive Salary and Lucrative Compensation Plan: Earn what you deserve with our competitive and ...

You will work across Sales, E-commerce, Events, Customer Support, and internal ops. Your output is ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...

You will work across Sales, E-commerce, Events, Customer Support, and internal ops. Your output is ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...

You will work across Sales, E-commerce, Events, Customer Support, and internal ops. Your output is ... chat-to-Salesforce/Shopify workflow with logging, guardrails, and error handling. We care more ...

Showing results 21-40

Salaried Shopify Chat Support information

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$14

$36

$60

How much do salaried shopify chat support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for salaried shopify chat support in the United States is $36.17, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $48.08 per hour, depending on experience, location, and employer.

What is a salaried Shopify chat support specialist?

Salaried Shopify Chat Support roles involve assisting Shopify merchants and customers through online chat platforms. Individuals in this position help resolve technical issues, answer inquiries about Shopify's features, and provide guidance on using the platform effectively. These roles require strong communication skills, familiarity with e-commerce, and the ability to troubleshoot problems efficiently. As salaried employees, chat support agents often receive benefits and steady income, working either remotely or from a company office. The role is vital in ensuring a positive user experience for Shopify clients.

What are some common challenges faced by salaried Shopify chat support specialists, and how can they be managed?

Salaried Shopify chat support specialists often encounter high volumes of inquiries, ranging from simple navigation help to complex technical issues. Managing multiple chats simultaneously while maintaining accuracy and a positive customer experience can be challenging. To succeed, it's important to develop strong multitasking abilities, stay up-to-date with Shopify platform changes, and utilize internal knowledge bases and team collaboration tools. Regular training sessions and clear escalation procedures also help address more complex customer concerns efficiently.

What are the key skills and qualifications needed to thrive as a salaried Shopify chat support specialist?

To excel as a Salaried Shopify Chat Support specialist, you need strong customer service skills, in-depth knowledge of Shopify’s platform, and proficiency in problem-solving, typically supported by prior experience in e-commerce or online support roles. Familiarity with Shopify’s admin interface, live chat systems such as Zendesk or Intercom, and ticketing tools is essential. Outstanding written communication, patience, and the ability to multitask efficiently are critical soft skills for this role. These abilities are vital for providing timely, accurate, and empathetic support that enhances customer satisfaction and retains business for Shopify merchants.

What is the difference between Salaried Shopify Chat Support vs Salaried Shopify Email Support?

AspectSalaried Shopify Chat SupportSalaried Shopify Email Support
Work EnvironmentReal-time chat interactions with customersResponding to customer inquiries via email
Required SkillsExcellent communication, quick problem-solvingClear writing, attention to detail
Common Employer UsageCustomer service teams in e-commerceSupport teams handling email inquiries
CredentialsBasic customer service experience, familiarity with ShopifySimilar credentials, strong writing skills

Both roles involve supporting Shopify customers but differ mainly in communication channels: chat versus email. Chat support requires quick, real-time responses, while email support emphasizes clear, detailed written communication. Employers in e-commerce often use both roles to provide comprehensive customer service.

More about Salaried Shopify Chat Support jobs
What cities are hiring for Salaried Shopify Chat Support jobs? Cities with the most Salaried Shopify Chat Support job openings:
What are the most commonly searched types of Shopify Chat Support jobs? The most popular types of Shopify Chat Support jobs are:
What states have the most Salaried Shopify Chat Support jobs? States with the most job openings for Salaried Shopify Chat Support jobs include:
Infographic showing various Salaried Shopify Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,239 per year, or $36.2 per hour.

Senior Shopify Engineer (Full-Stack)

Young Living Essential Oils

Lehi, UT • On-site

Full-time

Re-posted 4 days ago


Job description

Salary:

*Preference given to candidates in the state of Utah, exceptional out-of-state applicants willing to relocate at their own expense may be considered.*

Summary:

We are looking for aSenior ShopifyEngineerwith deep experience inShopify Liquid themingandcustom Shopify app development using React. This role is ideal for someone who understands Shopify end-to-end from storefront performance and UX to backend APIs and embedded apps.

You will play a key role in building, customizing, and scaling Shopify solutions that support business growth, improve customer experience, and integrate with internal systems.

Key Responsibilities

  • Design, develop, andmaintaincustom Shopify themesusingLiquid, HTML, CSS, and JavaScript
  • Build andmaintaincustom Shopify apps, includingembedded apps using Reactand Shopify App Bridge
  • Work withShopify Admin API, Storefront API, and Webhooks
  • Develop scalable front-end components and application logic usingReact
  • Working experiencewithAlpine.jsfor building reactive UI components
  • Integrate Shopify with third-party systems (ERP, CRM, marketing tools, fulfillment, analytics, etc.)
  • Optimizestorefront performance, accessibility, and SEO
  • Collaborate with designers, product managers, and stakeholders to translate business requirements into technical solutions
  • Troubleshoot complex Shopify issues across themes, apps, and integrations
  • Follow best practices for security, performance, and maintainability
  • Provide technical mentorship to junior developers and contribute to technical decision-making and architecture. (Mentorship is technical, not managerial.)
  • Mentor junior developers and contribute to technical decision-making and architecture

RequiredQualifications

  • 5+ years of professional web development experience
  • 3+ years ofhands-on Shopify development experience
  • Strongexpertisein Shopify Liquid and theme customization.
  • Proven experience building custom Shopify apps.
  • Strongproficiencyin React (hooks,componentarchitecture, state management).
  • Experience with Shopify App Bridge and OAuth authentication.
  • Solid understanding of Shopify APIs (Admin, Storefront, Webhooks).
  • Proficiencywith modern JavaScript (ES6+), HTML5, and CSS3.
  • Experience with version control systems (Git).

PreferredQualifications

  • Experience with Alpine.js for building reactive UI components.
  • Shopify Plus experience.
  • Experience with Checkout Extensibility and Checkout UI extensions.
  • Experience with theme performance tooling (Lighthouse, Core Web Vitals).
  • Experience with Node.js, serverless platforms (Cloudflare/AWS), andGraphQLtooling.
  • Experience with A/B testing and feature flagging.
  • Experience with payments, fraud, tax/duties, subscriptions, and ERP/PIM integrations.
  • Experience building custom or private Shopify apps with OAuth and secure key management.

Required Education

  • Bachelor's degree in computer science or related field.
  • A combination of education and experience may meet the requirements.

Supervisory Responsibility:

This job does not have supervisory responsibilities. Mentorship of junior developers is technical in nature and does not include direct reports.

Work Environment:

This joboperatesin a professional office environment. The role routinely uses standard office equipment such as a laptop, desktop, smartphone, and photocopiers. The noise level in the work environment is usually moderate. Essential oils are worn and/or diffused in the work environment.

Position Type/Expected Hours of Work:

This position requires the incumbent to be physically present at the assigned worksite. The regular schedule is from 8 a.m. to 5 p.m., with anhourlunch, Monday through Friday. Occasional evening and weekend work may berequiredas job duties demand. Employees are also expected to work at least one non-convention farm event a year and to work at the annual company convention.

Exact hour requirements can bereasonably modifiedas necessary for the business needs by theemployeesmanager.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Specific vision abilities of this job include close vision and the ability to adjust focus. The employeeis required totype, file, and occasionally lift office supplies up to 20 pounds. The employee must be physically able to tolerate the scent of essential oils worn or diffused.

Equal Employment Opportunity:

Young Living is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated againston the basis ofdisability.

Sponsorship:

Young Living does not provide visa sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Note:

This job description is not intended to beall-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.