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Saas Training Manager Jobs (NOW HIRING)

FNF Group

SaaS Product Software Architect

Raleigh, NC · On-site

$140 - $190/hr

Manage multiple activities in a fast-paced environment* Collaborate with local and remote teams ... training, specialty, experience, and work location. The base salary (exempt) or hourly rate (non ...

MasterCard

Customer Education Manager

Chicago, IL · On-site

Stay current on industry trends in personalization and SaaS to ensure our training materials ... Proficiency in learning management systems (LMS), eLearning tools, and video creation software. A ...

Opus Training

Founding Sales Manager

New York, NY · On-site

$190K - $210K/yr

This role requires experience leading Account Executives within a B2B SaaS sales organization. We ... Why Join Opus Training You'll have the opportunity to make a significant impact on a growing ...

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Saas Training Manager information

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$25K

$50.4K

$96K

How much do saas training manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for saas training manager in the United States is $50,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $57,500.00 per year, depending on experience, location, and employer.

What is a SaaS Training Manager?

A SaaS Training Manager is a professional responsible for developing, coordinating, and delivering training programs for software-as-a-service (SaaS) products. They work with customers, internal staff, and sometimes partners to ensure users understand how to effectively use the software. Their role includes creating training materials, conducting live sessions or webinars, and gathering feedback to improve training processes. SaaS Training Managers play a key role in customer onboarding, retention, and maximizing product adoption.

What are the key skills and qualifications needed to thrive as a SaaS Training Manager?

To thrive as a SaaS Training Manager, you need expertise in adult learning principles, SaaS product knowledge, and experience in training program development, usually supported by a bachelor’s degree in education, business, or a related field. Familiarity with Learning Management Systems (LMS), training analytics tools, and certification in instructional design or SaaS platforms is typical. Excellent communication, leadership, and adaptability are standout soft skills for engaging diverse learners and collaborating with cross-functional teams. These skills ensure the effective onboarding, ongoing education, and user adoption critical to customer satisfaction and product success.

What are some common challenges faced by SaaS Training Managers when onboarding new clients, and how can these be addressed?

SaaS Training Managers often encounter challenges such as varying client technical proficiency, resistance to adopting new software, and ensuring consistent engagement throughout the training process. To address these, it's important to tailor training materials to different learning styles, conduct regular check-ins to gauge progress, and foster open communication channels for feedback. Leveraging interactive tools and real-world scenarios can also enhance understanding and retention, ultimately leading to more successful client onboarding.

What is the difference between Saas Training Manager vs Customer Success Manager?

AspectSaas Training ManagerCustomer Success Manager
Primary FocusDeveloping and delivering SaaS product training programsEnsuring customer satisfaction and retention
Required SkillsTraining design, SaaS product knowledge, communicationCustomer relationship management, problem-solving, SaaS knowledge
Work EnvironmentTraining departments, corporate offices, online platformsCustomer accounts, client sites, remote work
Industry UsageCommon in SaaS companies, tech firmsWidely used across SaaS, tech, and service industries

The Saas Training Manager focuses on creating and delivering training programs to help users understand SaaS products, while the Customer Success Manager works directly with clients to ensure they achieve their goals and remain satisfied. Both roles require SaaS knowledge but serve different functions within the customer lifecycle.

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Saas Training Manager jobs near you
Infographic showing various Saas Training Manager job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 65% In-person, and 35% Remote job distribution, with an average salary of $50,397 per year, or $24.2 per hour.

Enterprise SaaS Governance Analyst

Caresoft Inc.

Atlanta, GA • On-site

$38 - $40/hr

Contractor

Re-posted 21 days ago

Job description

Title: Enterprise SaaS Governance Analyst
Location: Atlanta GA
Duration: 12 Months

Description:
We are seeking a highly motivated and experienced Program Governance Specialist to join our team.
This role will be focused on implementing program governance and providing program management support for a key enterprise initiative. 
The successful candidate will play a critical role in ensuring the effective execution and delivery of the program's objectives.
This role will reside within our Client Experience Transformation team and will be focused on implementing a governance structure and delivering the necessary program management and oversight required for our Enterprise CRM function. 
This includes establishing key routines and implementing an enhanced operating model inclusive of a revised PDLC (Product Development Lifecycle), rolling out new tools to enable the PDLC and overseeing the orchestration and execution of key meetings, stakeholder engagement, user communication and training throughout the PDLC lifecycle across 5,000+ users across the enterprise. 

Key responsibilities
Develop and implement program governance frameworks and processes to ensure alignment with Enterprise CRM program goals and objectives.
Provide program management support, including planning, scheduling, and coordinating program activities across the PDLC.
Monitor program progress and performance, identifying and addressing any issues or risks that may arise.
Collaborate with cross-functional teams to ensure effective communication and coordination of program activities.
Prepare and present regular program status reports to senior management and stakeholders.
Facilitate program meetings and workshops, ensuring that all relevant parties are engaged and informed.
Orchestrate and handle necessary preparation and planning for user training sessions, demo sessions, and other ongoing meetings as part of the product development lifecycle.
Support the development and maintenance of program documentation, including project plans, risk registers, and issue logs.
Support with the creation of user guides, system documentation, and training materials.
Execute communications to 5,000+ user base in partnership with product managers and support team.
Look for ways to continuously improve by Identifying opportunities to streamline PDLC processes and improve efficiency. 
We are seeking an individual with experience in managing, governing, and providing continuous improvements to PDLC/SDLC (Product Development Life Cycle/Software Development Life Cycle) to execute SaaS-based platform development and enablement for the business at the enterprise level.
Ideal candidate will have experience with SaaS platforms, not just the MS Dynamic Solutions Center platform
 
Requirements:
Project Management experience, specifically supporting a Product / Engineering program
of work or department in a fast-paced environment
Experience with SaaS platforms
Project Management Professional (PMP) certification or equivalent preferred
Experience with Bright Idea, ADO, SmartSheet and Populo preferred
Understanding of software development methodologies (Agile, Scrum, Waterfall)
Ability to effectively communicate across the team and with business partners on deliverables,
timelines, and support needed across global time zones and multiple cultures