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Saas Training Manager Jobs in Michigan (NOW HIRING)

FastTek

SaaS Platform Administrator

Pontiac, MI · On-site

Daily work includes managing users and permissions, maintaining reports, building flows and ... through training and best practices. * Preferred candidates will hold relevant Salesforce ...

V2Soft

SaaS Platform Administrator

Pontiac, MI · On-site

The company is seeking an experienced SaaS Platform Administrator to manage the daily ... training and best practices. Qualifications : Required : • 5+ years of hands on expertise to ...

Axon

Customer Success Manager, Axon 911

Lansing, MI · Remote

Proven experience as a Customer Success Manager within the SaaS tech industry * Experience in generating training materials and executing training sessions on-site/remotely * Strong client-facing and ...

Kion Group AG

CMMS Sales Specialist

Grand Rapids, MI · On-site

$75K - $130K/yr

... training. The base pay range for this role is estimated to be $75,000 - $130,000 at the time of ... Effectively manage and advance leads through the sales pipeline using CRM tools. * Act as a trusted ...

Kiongroup

CMMS Sales Specialist

Grand Rapids, MI · On-site

$75K - $130K/yr

... training. The base pay range for this role is estimated to be$75,000 - $130,000 at the time of ... Effectively manage and advance leads through the sales pipeline using CRM tools. * Act as a trusted ...

Kiongroup

CMMS Sales Specialist

Holland, MI

$75K - $130K/yr

... training. The base pay range for this role is estimated to be$75,000 - $130,000 at the time of ... Effectively manage and advance leads through the sales pipeline using CRM tools. * Act as a trusted ...

Kiongroup

CMMS Sales Specialist

Holland, MI · On-site

$75K - $130K/yr

... training. The base pay range for this role is estimated to be$75,000 - $130,000 at the time of ... Effectively manage and advance leads through the sales pipeline using CRM tools. * Act as a trusted ...

Kiongroup

CMMS Sales Specialist

Grand Rapids, MI

$75K - $130K/yr

... training. The base pay range for this role is estimated to be$75,000 - $130,000 at the time of ... Effectively manage and advance leads through the sales pipeline using CRM tools. * Act as a trusted ...

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All JobsSaas Training JobsSaas Training Manager JobsSaas Training Manager Jobs in Michigan

Saas Training Manager information

What is a SaaS Training Manager?

A SaaS Training Manager is a professional responsible for developing, coordinating, and delivering training programs for software-as-a-service (SaaS) products. They work with customers, internal staff, and sometimes partners to ensure users understand how to effectively use the software. Their role includes creating training materials, conducting live sessions or webinars, and gathering feedback to improve training processes. SaaS Training Managers play a key role in customer onboarding, retention, and maximizing product adoption.

What are the key skills and qualifications needed to thrive as a SaaS Training Manager?

To thrive as a SaaS Training Manager, you need expertise in adult learning principles, SaaS product knowledge, and experience in training program development, usually supported by a bachelor’s degree in education, business, or a related field. Familiarity with Learning Management Systems (LMS), training analytics tools, and certification in instructional design or SaaS platforms is typical. Excellent communication, leadership, and adaptability are standout soft skills for engaging diverse learners and collaborating with cross-functional teams. These skills ensure the effective onboarding, ongoing education, and user adoption critical to customer satisfaction and product success.

What are some common challenges faced by SaaS Training Managers when onboarding new clients, and how can these be addressed?

SaaS Training Managers often encounter challenges such as varying client technical proficiency, resistance to adopting new software, and ensuring consistent engagement throughout the training process. To address these, it's important to tailor training materials to different learning styles, conduct regular check-ins to gauge progress, and foster open communication channels for feedback. Leveraging interactive tools and real-world scenarios can also enhance understanding and retention, ultimately leading to more successful client onboarding.

What is the difference between Saas Training Manager vs Customer Success Manager?

AspectSaas Training ManagerCustomer Success Manager
Primary FocusDeveloping and delivering SaaS product training programsEnsuring customer satisfaction and retention
Required SkillsTraining design, SaaS product knowledge, communicationCustomer relationship management, problem-solving, SaaS knowledge
Work EnvironmentTraining departments, corporate offices, online platformsCustomer accounts, client sites, remote work
Industry UsageCommon in SaaS companies, tech firmsWidely used across SaaS, tech, and service industries

The Saas Training Manager focuses on creating and delivering training programs to help users understand SaaS products, while the Customer Success Manager works directly with clients to ensure they achieve their goals and remain satisfied. Both roles require SaaS knowledge but serve different functions within the customer lifecycle.

What are popular job titles related to Saas Training Manager jobs in Michigan?

For Saas Training Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Saas Training Manager jobs in Michigan look for?

The top searched job categories for Saas Training Manager jobs in Michigan are:

What cities in Michigan are hiring for Saas Training Manager jobs?

Cities in Michigan with the most Saas Training Manager job openings:

Saas Training Manager jobs near you

SaaS Platform Administrator

FastTek

Pontiac, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

SaaS Platform Administrator #1058023
Job Description:
  • We are seeking an experienced SaaS Platform Administrator with 5+ years of hands-on expertise to manage the daily administration, configuration, and support of our Salesforce environment.
  • This role oversees the platform's reliability, security, integration, and performance while providing advanced user support and driving enhancements across departments.
  • The ideal candidate brings deep knowledge of Salesforce administration, including configuration, automation, data management, and system integrations, along with strong analytical and communication abilities to translate business needs into scalable solutions.
  • Experience working within county or local government environments is highly desirable, though not required.
  • Daily work includes managing users and permissions, maintaining reports, building flows and supporting integrations with external systems, troubleshooting issues, and collaborating closely with technical and business teams to deliver key project outcomes.
  • Success in this role requires proficiency with Salesforce APIs and integration methods, strong documentation and stakeholder communication skills, and the ability to guide users through training and best practices.
  • Preferred candidates will hold relevant Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder, or Cloud Consultant.
 
Additional Info:
 
At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories. Also, Doing the right thing is our mantra.  We act responsibly, give back to the communities we serve and have a little fun along the way.
We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years!
FastTek Global is financially strong, privately held company that is 100% consultant and client focused.
We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.
Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:
 
  • Medical and Dental (FastTek pays majority of the medical program)
  • Vision
  • Personal Time Off (PTO) Program
  • Long Term Disability (100% paid)
  • Life Insurance (100% paid)
  • 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
 
Plus, we have a lucrative employee referral program and an employee recognition culture.
FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!
To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork
Follow us on Twitter: https://twitter.com/fasttekglobal
Follow us on Instagram: https://www.instagram.com/fasttekglobal
Find us on LinkedIn: https://www.linkedin.com/company/fasttek
You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
AI & Hiring Disclosure
We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.
All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.
If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.
Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.
To learn more or exercise your rights, please contact us at info@fasttek.com.