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Saas Operations Manager Jobs in Oregon (NOW HIRING)

AGFA

Director, Cloud Operations

OR · On-site +1

... management, patching, and risk remediation. Team & Organizational Leadership * Leads cloud operations through transformation, including the transition from traditional delivery models to a SaaS-first ...

Agfa

Director, Cloud Operations

OR · Remote

... management, patching, and risk remediation. Team & Organizational Leadership * Leads cloud operations through transformation, including the transition from traditional delivery models to a SaaS-first ...

Stripe

OR · On-site

Experience in a high-growth SaaS, fintech, or operationally complex environment * Familiarity with operational readiness, launch management, or change management practices * Experience using ...

Wrike

OR · On-site

... SaaS environment. Your Impact * Develop, maintain, and improve recurring dashboards, reports, and ... Maintain CRM data quality by identifying inconsistencies, supporting clean-up activities, and ...

BigID

Marketing & AI Ops Manager

OR · Remote

$115K - $145K/yr

Identify automation opportunities across campaign operations, lead processing, and data quality ... Background in a B2B SaaS environment, ideally in security or data Who you are * You solve problems ...

Stripe

OR

Experience in a high-growth SaaS, fintech, or operationally complex environment * Familiarity with operational readiness, launch management, or change management practices * Experience using ...

Tebra

Director, GTM Operations

OR · Remote

Define and manage the operating cadence across forecasting, pipeline reviews, and MBRs. Establish ... Strong understanding of SaaS revenue models, pipeline mechanics, and SMB go-to-market motions.

Ping Identity

OR · On-site

$130K - $160K/yr

The Role This Product Operations & Reporting Sr. Manager is part of the Portfolio Strategy ... software/SaaS industry a plus * Experience using GenAI tools (e.g., Glean, Gemini), Excel ...

EBSCO

DevOps Engineer II

$72K - $104K/yr

... SaaS environment. The FOLIO Library Management System is an open-source, cloud-native platform ... Develop and enhance automation to streamline operational processes using Java, Groovy, and ...

Versapay

OR · On-site

$120K - $150K/yr

Drive operational readiness for scaling (e.g., new products, pricing models, international ... SaaS or technology company. * CPA , or equivalent financial management qualification. * Deep ...

Unqork

OR

Escalation Management: Oversee the general ticket escalation path for the CX team, ensuring ... within a SaaS or enterprise technology company. * Tooling Expertise: Hands-on experience ...

CDK

Senior Warehouse Worker/Materials Handler

Portland, OR · On-site

$17.75 - $21.50/hr

The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and ...

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All JobsSaas Operations JobsSaas Operations Manager JobsSaas Operations Manager Jobs in Oregon

Saas Operations Manager information

See Oregon salary details

$32.8K

$67.1K

$125.3K

How much do saas operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for saas operations manager in Oregon is $67,091.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $81,900.00 per year, depending on experience, location, and employer.

What is a SaaS Operations Manager?

A SaaS Operations Manager is responsible for overseeing the daily operations and performance of software-as-a-service (SaaS) platforms within an organization. They manage system uptime, user access, integrations, and ensure that the SaaS products are running efficiently and securely. This role often involves collaborating with IT, security, and business teams to optimize processes, address incidents, and implement best practices for SaaS management. Additionally, they may be involved in vendor management, cost optimization, and compliance with relevant regulations.

What is the difference between Saas Operations Manager vs Customer Success Manager?

AspectSaas Operations ManagerCustomer Success Manager
Primary FocusOverseeing SaaS platform operations, process optimization, and technical workflowsEnsuring customer satisfaction, onboarding, and retention
Required SkillsTechnical knowledge, process management, analyticsCommunication, relationship building, problem-solving
Work EnvironmentOperations teams, technical departmentsCustomer support, sales, account management
Common CertificationsITIL, PMP, SaaS-specific certificationsCSM, CACM, related customer service certifications

The Saas Operations Manager primarily focuses on managing SaaS platform operations and optimizing processes, while the Customer Success Manager concentrates on maintaining customer relationships and ensuring satisfaction. Both roles are vital in SaaS companies but serve different functions within the organization.

What are some common challenges SaaS Operations Managers face when scaling their platforms and how can they address them?

SaaS Operations Managers often encounter challenges such as ensuring system reliability during rapid growth, managing integrations with third-party tools, and maintaining strong security and compliance standards. As user bases expand, it’s critical to implement scalable infrastructure and robust monitoring tools to minimize downtime and quickly resolve incidents. Proactively collaborating with development, security, and customer support teams helps address these issues and fosters a culture of continuous improvement, ultimately ensuring a seamless experience for end users.

What are the key skills and qualifications needed to thrive as a SaaS Operations Manager, and why are they important?

To thrive as a SaaS Operations Manager, you need expertise in SaaS platform management, process optimization, and data analysis, typically supported by a degree in IT, business, or a related field. Familiarity with cloud infrastructure, subscription management tools, CRM systems, and certifications such as ITIL or SaaS-specific credentials are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage cross-functional teams and address client needs. These skills and qualities are crucial for ensuring smooth SaaS delivery, customer satisfaction, and operational efficiency in a dynamic technology environment.

Is a SaaS operations manager a high paying job?

A SaaS operations manager typically earns a competitive salary that reflects experience, industry demand, and company size. Salaries for this role often range from mid to high six figures in larger organizations, especially with expertise in cloud platforms, process optimization, and team management.
What are popular job titles related to Saas Operations Manager jobs in Oregon? For Saas Operations Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Saas Operations Manager jobs in Oregon look for? The top searched job categories for Saas Operations Manager jobs in Oregon are:
What cities in Oregon are hiring for Saas Operations Manager jobs? Cities in Oregon with the most Saas Operations Manager job openings:
Saas Operations Manager jobs near you
Infographic showing various Saas Operations Manager job openings in Oregon as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $67,091 per year, or $32.3 per hour.

Director of Customer Operations (Onsite)

iHomefinder

Eugene, OR • On-site

$110K - $130K/yr

Other

Re-posted 28 days ago

Job description

Position Overview
The Director of Customer Operations will lead and optimize iHomefinder's customer-facing operational functions, including Customer Success, Onboarding, and Support. This role is responsible for improving customer retention, operational efficiency, onboarding effectiveness, and overall customer lifecycle performance.
This leader will build scalable operational processes, improve cross-functional execution, and implement data-driven customer health and churn reduction strategies that support the company's growth and retention objectives.
The ideal candidate is a hands-on SaaS operator with strong experience in customer lifecycle management, operational process improvement, retention strategy, and team leadership.
Key Responsibilities
Customer Retention & Lifecycle Management

  • Lead initiatives focused on reducing customer churn and improving retention performance
  • Develop operational playbooks and customer health programs
  • Establish KPI reporting and accountability across onboarding, support, and customer success
  • Partner cross-functionally with Product, Sales, Marketing, and Engineering to improve customer outcomes
Operational Excellence
  • Improve operational processes and team efficiency across customer-facing functions
  • Build scalable systems and workflows to support growth
  • Drive consistency in onboarding, customer engagement, and support execution
  • Implement operational cadence and reporting structures
Team Leadership
  • Lead and develop Customer Success, Support, and Onboarding team members
  • Coach team leads to improve execution and accountability
  • Foster a customer-focused and metrics-driven culture
Data & Performance Management
  • Develop and monitor customer operational KPIs
  • Analyze customer behavior, engagement, and retention trends
  • Use data to identify operational risks and improvement opportunities
Qualifications
  • 5-10+ years of experience in SaaS customer operations, customer success, support, or operational leadership
  • Proven success improving customer retention and operational performance
  • Strong analytical and process improvement skills
  • Experience managing customer-facing operational teams
  • Excellent communication and cross-functional collaboration skills
  • Experience working in fast-paced SaaS environments
Preferred Qualifications
  • Experience in B2B SaaS
  • Experience with customer health scoring, churn analysis, or lifecycle management
  • Familiarity with CRM and customer engagement platforms
  • Experience building operational reporting and KPI frameworks
This role is a full-time, onsite opportunity and pays $110,000 - $130,000, with a 15% annual bonus potential. iHomefinder does not offer relocation assistance, so any relocation to Eugene, OR or surrounding areas would need to be self-funded. If this aligns with your current plans and situation, please apply.

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