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Night Shift Remote Operations Manager Jobs in Oregon

MNCP Staffing

Operations Manager

OR · Remote

Remote Candidate Requirement This is a fully remote position. Remote applicants will only be ... Manage escalated client issues with urgency and professionalism; serve as the operational point of ...

Cisco

Sales Operations Manager (Remote)

OR · On-site +1

$113K - $142K/yr

... Business Operations or a relevant function. * Education: Bachelor's degree in Business, Marketing or a related field. * Technical Skills: High proficiency with CRM software (e.g. Salesforce ...

Sapiens

Renewal Operations Manager

OR · On-site +1

Renewal Operations Manager Location ... Remote - North America Position Summary: Sapiens is building a dedicated renewal function - and you ...

360training

Product Marketing Operations Manager

$153K/yr

This is a remote position, and we are looking to hire in the following states: AZ, FL, GA, NJ, PA, TN, TX, UT, ID, MI, MO and WI Product Marketing Operations Manager 360training is seeking a Product ...

New

StarRez

Product Operations Manager

OR · Remote

The Role As a Product Operations Manager, you will drive efficiency, coordination, and clarity ... Remote (US) * Travel: 10% (The percentage of travel is an estimation, and could vary based on ...

Prove

Data Strategy Operations Manager

OR · Remote

Denver, CO or Remote Job Summary The Data Strategy Operations Manager is responsible for the day-to-day coordination and execution of highly visible initiatives. This role serves as the central point ...

Avetta, LLC

Manager, Sales Operations

OR · Remote

$132K - $156K/yr

The Manager, Sales Operations partners with the Sales team to manage the business with data. This ... Remote work may be considered for those outside of commutable distance to an office. ESSENTIAL ...

Exol

Start-Up Operations Manager, B2B Launch

OR · Remote

Manage business-specific launch priorities, including labor planning, shift balancing, and ... Remote About Exol Exol provides flexible and scalable outsourced warehouse services to meet the ...

AMSURG

Manager, Business Operations

Manager, Business Operations Remote Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In ...

Amsurg

Manager, Business Operations

Manager, Business Operations Remote Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In ...

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All JobsOperations JobsNight Shift Remote Operations Manager JobsNight Shift Remote Operations Manager Jobs in Oregon

Night Shift Remote Operations Manager information

What does a Night Shift Remote Operations Manager do?

A Night Shift Remote Operations Manager oversees and coordinates the activities of a team or department outside of regular business hours, typically during nighttime. This role involves monitoring operations remotely, resolving issues as they arise, ensuring productivity standards are met, and communicating with day shift managers for seamless handovers. They are responsible for maintaining workflows, managing staff performance, and handling emergencies or escalations that occur during the night shift. Their goal is to ensure business continuity and operational efficiency even when most of the company is offline.

What are the main challenges faced by a Night Shift Remote Operations Manager, and how can they be addressed?

As a Night Shift Remote Operations Manager, one of the primary challenges is ensuring seamless communication and coordination across time zones when most of the team or stakeholders may be offline. Additionally, handling urgent issues independently and maintaining productivity during non-traditional hours can be demanding. To address these challenges, it's important to implement clear protocols for after-hours incidents, utilize robust digital communication tools, and foster a strong sense of accountability among the night shift team. Regular check-ins with day shift managers and thorough handover documentation also help ensure smooth operations.

What is the difference between Night Shift Remote Operations Manager vs Night Shift Remote Operations Supervisor?

AspectNight Shift Remote Operations ManagerNight Shift Remote Operations Supervisor
CredentialsTypically requires a bachelor's degree in operations, management, or related field; certifications like PMP are commonUsually requires similar educational background; certifications are less common but may include operational or supervisory courses
Work EnvironmentOversees remote teams during night shifts, manages operations, and ensures efficiencySupervises night shift staff, monitors daily activities, and enforces policies remotely
Employer & Industry UsageUsed in logistics, manufacturing, and customer service industries with remote teamsCommon in call centers, IT support, and logistics sectors with remote night operations

The Night Shift Remote Operations Manager focuses on strategic oversight and overall management of remote night shift teams, while the Night Shift Remote Operations Supervisor handles daily supervision and direct team oversight. Both roles require similar credentials and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Night Shift Remote Operations Manager, and why are they important?

To thrive as a Night Shift Remote Operations Manager, you need strong leadership abilities, operational oversight, and experience in managing distributed teams, often supported by a bachelor’s degree in business or a related field. Familiarity with remote collaboration tools, workflow management systems, and incident response platforms is typically required. Excellent communication, problem-solving skills, and the ability to make decisions under pressure help set top performers apart. These competencies ensure smooth overnight operations, rapid issue resolution, and effective coordination across time zones.
What are popular job titles related to Night Shift Remote Operations Manager jobs in Oregon? For Night Shift Remote Operations Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Night Shift Remote Operations Manager jobs in Oregon look for? The top searched job categories for Night Shift Remote Operations Manager jobs in Oregon are:
Night Shift Remote Operations Manager jobs near you
Infographic showing various Night Shift Remote Operations Manager job openings in Oregon as of July 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Operations Manager

MNCP Staffing

OR • Remote

Full-time

Posted 29 days ago

Job description

My Next Career Path Staffing – With over 20 years’ experience in Technology Staffing, MNCP Staffing matches candidates to the culture of an organization as well as required skill sets.

Remote Candidate Requirement
This is a fully remote position. Remote applicants will only be considered if they have a minimum of 5 years of direct operations leadership experience within an employment background screening company

Position Summary
The Operations Manager is responsible for overseeing day-to-day screening operations, managing service delivery, developing and enforcing standard operating procedures, improving operational efficiency, supporting financial management, and leading a high-performing team. The successful candidate will be comfortable wearing multiple hats while maintaining strong attention to detail, accountability, urgency, and professionalism.

Essential Duties & Responsibilities
  1. Recruit, hire, onboard, and develop a high-performing team of screening specialists, verifications staff, and operational support personnel.
  2. Set clear performance expectations; conduct regular one-on-one meetings, coaching sessions, and performance reviews.
  3. Manage daily workflow distribution and staffing levels to ensure consistent SLA and turnaround time compliance.
  4. Build and execute training programs to upskill staff across FCRA compliance, quality standards, and platform proficiency.
  5. Foster a team culture defined by accountability, urgency, professionalism, and continuous improvement.
  6. Lead end-to-end onboarding for new clients, including package configuration, system setup, compliance review, and go-live support.
  7. Partner with sales leadership to ensure seamless hand-offs from contract execution to active screening delivery.
  8. Manage escalated client issues with urgency and professionalism; serve as the operational point of contact for service delivery concerns.
  9. Conduct client business reviews to communicate performance, identify service gaps, and strengthen relationships.
  10. Develop and maintain client-facing SOPs, onboarding guides, and service configuration documentation.
  11. Maintain a thorough understanding of each client's unique screening program, industry regulations, and custom workflow requirements.
  12. Manage relationships with court runners, criminal data providers, drug testing labs, occupational health networks, and third-party fulfillment partners.
  13. Evaluate and hold vendors accountable for turnaround time, accuracy, geographic coverage, and cost; lead contract negotiations and renewals.
  14. Identify, vet, and onboard new vendor and data source partners to expand service coverage or fill gaps.
  15. Track court closures, data source changes, and repository disruptions; proactively communicate impacts to clients and leadership.
  16. Implement corrective action plans for underperforming vendors and escalate critical issues to leadership.
  17. Identify opportunities to leverage AI tools, RPA, and workflow automation to eliminate manual tasks, reduce errors, and increase throughput.
  18. Design, document, implement, and continuously improve Standard Operating Procedures (SOPs) and workflow governance across all operational functions.
  19. Lead structured process improvement initiatives to optimize service delivery, reduce turnaround time, and improve quality.
  20. Collaborate with technology partners to drive platform enhancements, system integrations, and automation roadmap priorities.
  21. Review and scale operational systems and tools to support continued business growth.
  22. Establish, monitor, and report on KPIs including order volume, turnaround time, quality/error rates, and client satisfaction metrics.
  23. Build and maintain operational dashboards that provide real-time visibility into team and business performance.
  24. Collaborate with management on operational planning, budgeting, forecasting, staffing decisions, and growth initiatives.
  25. Manage operational costs and identify opportunities to improve margin, reduce waste, and increase profitability.
  26. Ensure all operational processes comply with the Fair Credit Reporting Act (FCRA), applicable state screening laws, EEOC guidelines, and ban-the-box regulations.
  27. Manage adverse action workflows, dispute procedures, and candidate data privacy requirements in accordance with applicable federal and state law.
  28. Support PBSA accreditation readiness and stay current on evolving federal, state, and local background screening regulations.
  29. Conduct internal quality audits to identify compliance gaps and implement corrective measures proactively.
Requirements / Qualifications
  1. Minimum 5 years of operations leadership experience within an employment background screening company.
  2. Hands-on knowledge of criminal searches, employment and education verifications, drug testing coordination, and end-to-end screening workflows.
  3. Working knowledge of FCRA compliance, adverse action processes, dispute handling, and background screening industry best practices.
  4. Familiarity with PBSA (formerly NAPBS) standards and accreditation requirements.
  5. Proven people leadership and performance management experience, including hiring, coaching, accountability, and team development.
  6. Experience creating, documenting, and implementing SOPs, quality controls, and operational frameworks in a service-delivery environment.
  7. Demonstrated ability to analyze workflows, identify inefficiencies, and implement lasting, scalable process improvements.
  8. Track record of scaling operational teams and systems during periods of rapid business growth.
  9. Project management experience with the ability to manage multiple competing priorities in a fast-paced environment.
  10. Hands-on experience with AI tools, RPA platforms, or workflow automation to drive measurable efficiency gains.
  11. Experience with CRM, ATS, case management systems, or screening platforms (e.g., Checkr, Sterling, HireRight, Accurate Background, or similar).
  12. Strong analytical and data skills with the ability to build reports, interpret operational metrics, and translate insights into business decisions.
  13. Proficiency with productivity and collaboration tools including Google Workspace, Microsoft 365, and project management platforms.
  14. Experience managing operational budgets, forecasting, and business performance reporting.
  15. Excellent written and verbal communication skills with the ability to present to clients and executive leadership.
  16. Ability to operate effectively and independently in a fast-paced, remote environment.
  17. Strong organizational skills with exceptional attention to detail and a bias toward urgency and follow-through.
  18. PBSA certification or FCRA Basic/Advanced Certification.
  19. Lean or Six Sigma Green Belt certification.
  20. Experience leading structured continuous improvement projects.
  21. Experience with drug testing collection networks, MRO services, and DOT-regulated testing programs.
  22. Familiarity with occupational health screening services and third-party administrator (TPA) relationships.
  23. Experience with Salesforce, HubSpot, Zendesk, or similar CRM/ticketing platforms
  24. Experience partnering with Sales and Client Success teams to support growth and client retention.