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Saas Operations Manager Jobs in Ohio (NOW HIRING)

John Deere

Engineering Manager Poznań, Poland At John Deere's Enterprise Core Platforms, Operations, Strategy ... APIs, SaaS integrations, and web applications that support both customer-facing and operational ...

Socket.dev

Head of Revenue Operations

Columbus, OH · On-site

$180 - $275/hr

Loop is hiring a Head of Revenue Operations to help scale and strengthen our Go-To-Market ... management responsibility. * Proven experience scaling a B2B SaaS business through the $50M to ...

Namely

Head of Revenue Operations

Columbus, OH · On-site

$180 - $275/hr

Loop is hiring a Head of Revenue Operations to help scale and strengthen our Go-To-Market ... management responsibility. * Proven experience scaling a B2B SaaS business through the $50M to ...

Loop

Senior Director, Revenue Operations

Columbus, OH

$180K - $275K/yr

Loop is hiring a Senior Director of Revenue Operations to help scale and strengthen our Go-To ... management responsibility. * Proven experience scaling a B2B SaaS business through the $50M to ...

Portcast

Sales Manager (US)

Cincinnati, OH · On-site

We turn visibility into outcomes: reduced costs, improved operational control, and more predictable ... Enterprise B2B SaaS Sales: You have proven success selling enterprise B2B SaaS solutions with a ...

Stark Defence

$130 - $170/hr

Architect, build, and lead the unified engine that drives technical project management, mission ... SaaS, GovTech, or deep‑tech environments. * You've seen what "good" looks like at scale. You know ...

Portcast

Sales Manager (US)

Columbus, OH

We turn visibility into outcomes: reduced costs, improved operational control, and more predictable ... Enterprise B2B SaaS Sales: You have proven success selling enterprise B2B SaaS solutions with a ...

GQ Interim

$181.31 - $237.91/hr

Accelerate revenue growth through improved sales processes, pipeline management, and customer ... Deliver immediate impact within a fast-moving, high-growth SaaS environment. * 10+ years ...

GPRS

Cloud and Platform Manager

Maumee, OH · On-site

The hands on Cloud & Platform Manager will lead our Azure based SaaS infrastructure and related platform operations. This role oversees a multidisciplinary team spanning DevOps, SRE, Cloud, and ...

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Saas Operations Manager information

See Ohio salary details

$29.5K

$60.3K

$112.7K

How much do saas operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for saas operations manager in Ohio is $60,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What is a SaaS Operations Manager?

A SaaS Operations Manager is responsible for overseeing the daily operations and performance of software-as-a-service (SaaS) platforms within an organization. They manage system uptime, user access, integrations, and ensure that the SaaS products are running efficiently and securely. This role often involves collaborating with IT, security, and business teams to optimize processes, address incidents, and implement best practices for SaaS management. Additionally, they may be involved in vendor management, cost optimization, and compliance with relevant regulations.

What is the difference between Saas Operations Manager vs Customer Success Manager?

AspectSaas Operations ManagerCustomer Success Manager
Primary FocusOverseeing SaaS platform operations, process optimization, and technical workflowsEnsuring customer satisfaction, onboarding, and retention
Required SkillsTechnical knowledge, process management, analyticsCommunication, relationship building, problem-solving
Work EnvironmentOperations teams, technical departmentsCustomer support, sales, account management
Common CertificationsITIL, PMP, SaaS-specific certificationsCSM, CACM, related customer service certifications

The Saas Operations Manager primarily focuses on managing SaaS platform operations and optimizing processes, while the Customer Success Manager concentrates on maintaining customer relationships and ensuring satisfaction. Both roles are vital in SaaS companies but serve different functions within the organization.

What are some common challenges SaaS Operations Managers face when scaling their platforms and how can they address them?

SaaS Operations Managers often encounter challenges such as ensuring system reliability during rapid growth, managing integrations with third-party tools, and maintaining strong security and compliance standards. As user bases expand, it’s critical to implement scalable infrastructure and robust monitoring tools to minimize downtime and quickly resolve incidents. Proactively collaborating with development, security, and customer support teams helps address these issues and fosters a culture of continuous improvement, ultimately ensuring a seamless experience for end users.

What are the key skills and qualifications needed to thrive as a SaaS Operations Manager, and why are they important?

To thrive as a SaaS Operations Manager, you need expertise in SaaS platform management, process optimization, and data analysis, typically supported by a degree in IT, business, or a related field. Familiarity with cloud infrastructure, subscription management tools, CRM systems, and certifications such as ITIL or SaaS-specific credentials are commonly required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage cross-functional teams and address client needs. These skills and qualities are crucial for ensuring smooth SaaS delivery, customer satisfaction, and operational efficiency in a dynamic technology environment.

Is a SaaS operations manager a high paying job?

A SaaS operations manager typically earns a competitive salary that reflects experience, industry demand, and company size. Salaries for this role often range from mid to high six figures in larger organizations, especially with expertise in cloud platforms, process optimization, and team management.
What are popular job titles related to Saas Operations Manager jobs in Ohio? For Saas Operations Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Saas Operations Manager jobs in Ohio look for? The top searched job categories for Saas Operations Manager jobs in Ohio are:
What cities in Ohio are hiring for Saas Operations Manager jobs? Cities in Ohio with the most Saas Operations Manager job openings:
Saas Operations Manager jobs near you
Infographic showing various Saas Operations Manager job openings in Ohio as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $60,328 per year, or $29 per hour.

Director, Enterprise Applications & Integrations (On-Site Position)

New River Electrical Corporation

Granville, OH • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Application Instructions
Please complete the application completely and accurately.
Position Description
Position Summary
The Director, Enterprise Applications & Integrations is responsible for the vision, architecture, and continuous improvement of New River Electrical's business systems landscape. This individual will lead the application strategy for both SaaS and custom-built applications, ensuring they align with broader business objectives and the distinct operational needs of both our corporate and field-based workforce. A key focus of this role is assessing the current application portfolio and developing a roadmap for future-state systems, including the evaluation of ERP and other core platforms. This role requires a blend of high-level architectural thinking and execution, managing a mix of internal talent and external partners to deliver scalable, integrated solutions across all levels of the organization.
Duties/Responsibilities
  • Define and maintain a comprehensive multi-year application roadmap that supports NREC's growth, security, and operational efficiency for both office and field environments.
  • Lead application architecture design, ensuring all systems (SaaS and custom) are scalable, secure, and interoperable across the enterprise.
  • Establish governance and standards for application selection, deployment, and lifecycle management.
  • Evaluate current business systems to identify gaps and opportunities for modernization, specifically focusing on bridging the gap between field-to-office workflows.
  • Help lead the discovery and requirements-gathering phases for potential enterprise-scale system updates, including ERP and other core business applications.
  • Conduct "build vs. buy" analyses to ensure technology investments provide maximum value and alignment with NREC's specialized operational requirements.
  • Develop and oversee a robust systems integration strategy to ensure seamless, real-time data flow between corporate SaaS platforms, field-based mobile tools, and custom applications.
  • Manage the delivery and maintenance of custom-built applications, ensuring high-quality code and alignment with specialized business workflows.
  • Establish best practices for API management and data integrity across the application portfolio.
  • Identify and implement opportunities to leverage Artificial Intelligence (AI) to automate workflows and accelerate the delivery of business applications.
  • Build and lead a high-performing team capable of delivering integrated business systems through a strategic combination of internal and external resources.
  • Manage relationships with external vendors and contract resources, ensuring quality delivery on time and within budget.
  • Coordinate with external partners to ensure application performance aligns with organizational operational standards.
  • Serve as a primary IT liaison, translating complex technical concepts into clear strategic updates for corporate leadership and field operations management.
  • Partner with department heads to understand operational pain points and identify how technology can drive process improvements for employees regardless of their physical work location.
  • Drive change management initiatives to ensure high adoption rates for any new system or process rollouts across the entire workforce.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Position Type/Expected Hours of Work
This is a full-time position in the corporate office. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.
Position Requirements
Qualifications
  • Experience: 10+ years in Information Technology, with at least 5 years in a leadership role specifically focused on enterprise applications and strategy.
  • Industry Context: Experience in the construction industry or supporting a diverse workforce with significant field-based (non-office) operations is strongly preferred.
  • Technical Proficiency: Proven track record of managing complex SaaS ecosystems and leading large-scale system evaluations or implementations. Strong understanding of modern integration patterns and experience with iPaaS solutions.
  • AI & Innovation: Strategic understanding of how to leverage Artificial Intelligence (AI) and Generative AI tools to accelerate application development, streamline systems integration, and drive operational automation.
  • Leadership: Experience managing hybrid teams consisting of internal staff and external strategic partners/contractors.
  • Communication: Exceptional ability to communicate technical roadmaps, business cases, and project risks to non-technical business executives.
  • Education: Bachelor's degree in Computer Science, Information Systems, or a related field; Master's degree or relevant certifications preferred.

Travel
  • Expected travel of 10% to 20% to visit regional offices, field sites, or attend vendor/industry conferences as needed.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is required to sit at a desk and work on a computer for prolonged period of time.
Equal Opportunity Employer
AAP/EEO Statement
It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment.

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