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Saas Account Director Jobs (NOW HIRING)

Five9

Enterprise Sales Account Director

OR · On-site +1

The Enterprise Account Director is responsible for customer relationships and overall account ... Preferably in the CCaaS and/or SaaS with agent count of 100 - 3,000> * Be able to work ...

Prove

Account Director, Enterprise

New York, NY · On-site +1

$130K - $150K/yr

  • Medical

  • Retirement

  • PTO

Account Director, Enterprise Department: Revenue FLSA Status: Exempt Location: NYC Metro, Seattle ... complex SaaS based solutions with a strong track record of closing enterprise-level deals over ...

Validity

Sr. Director, Account Management

Boston, MA · On-site

$180K - $215K/yr

Up to 25% About the Role Validity is seeking a highly operational, data-driven Senior Director of Account Management (B2B SaaS company experience is required) with a track record of making an impact ...

Outset.ai

Account Director - NYC

New York, NY · On-site

$160K - $185K/yr

As an Account Director, you'll own relationships with some of our most strategic enterprise and mid ... Experience in a fast-paced SaaS or Series A/B startup environment. * Exceptional communication ...

Knotch

Sr. Account Director

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Sr. Account Director, you will act as a trusted advisor to senior marketing and content ... The ideal candidate will have worked at both a SaaS company as well as a marketing agency.

NAVEX Global, Inc.

$99 - $121/hr

... Account Directors to be a part of this growth. If you've been looking for a company where you can ... Deliver persuasive presentations and SaaS technology demonstrations by storytelling actual business ...

Netclaim

$97.62 - $119.32/hr

We're looking for driven, enthusiastic Account Directors to join this growth. In this role, you'll ... Deliver persuasive presentations and SaaS technology demonstrations by storytelling actual business ...

Ascent360

Account Director

California, MO · On-site

$180 - $240/hr

  • Retirement

About the Role We're looking for an accomplished and strategic Account Director to join the ... Qualifications Must Have: * 8+ years experience selling enterprise B2B SaaS solutions to senior IT ...

New

Validity

Sr. Director, Account Management

Boston, MA · On-site

Up to 25% About the Role Validity is seeking a highly operational, data-driven Senior Director of Account Management (B2B SaaS company experience is required) with a track record of making an impact ...

Adobe

Enterprise Account Director

Lehi, UT · On-site

The Account Director will achieve this through software solution selling capabilities and direct ... Strong understanding of digital experience technologies and SaaS within theMfgspace; * Validated ...

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Saas Account Director information

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$58.5K

$113.3K

$190K

How much do saas account director jobs pay per year?

As of Aug 17, 2026, the average yearly pay for saas account director in the United States is $113,343.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $122,500.00 per year, depending on experience, location, and employer.

What is the difference between Saas Account Director vs Customer Success Manager?

AspectSaas Account DirectorCustomer Success Manager
Primary FocusStrategic account growth and retentionCustomer onboarding and ongoing support
Required SkillsSales, relationship management, strategic planningCustomer service, communication, problem-solving
Work EnvironmentClient meetings, sales strategy sessionsCustomer interactions, support teams
Industry UsageCommon in SaaS companies with enterprise clients

The Saas Account Director focuses on maintaining and expanding key client accounts through strategic planning and relationship management. In contrast, the Customer Success Manager primarily ensures customer satisfaction, onboarding, and support. While both roles require strong communication skills, the Account Director has a broader sales and growth responsibility, whereas the Customer Success Manager emphasizes customer retention and support.

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Saas Account Director jobs near you
Infographic showing various Saas Account Director job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $113,343 per year, or $54.5 per hour.

Enterprise Sales Account Director

Five9

OR • On-site, Remote

Full-time

Re-posted 12 days ago

Job description

The Enterprise Account Director is responsible for customer relationships and overall account strategy within a defined set of existing accounts.  The Enterprise Account Director's primary responsibility is establishing yourself as a trusted advisor.  In doing so, drive new revenue opportunities of Five9's products and services.  This is a hunting role; however, it comes with a hunting license for a clearly defined list of customers already doing business with Five9. 

A successful Enterprise Account Director must be a self-starter with a closer mentality who will manage the relationships and drive new business while ensuring customer retention. 

We are looking for business athletes who are assertive team players - hungry, nimble, and intelligent - with the ability and willingness to close a mix of complex sales cycles, while maintaining the more day-to-day transactional business. 

This role is focused on relationship selling and requires up to 50% travel.

Key Responsibilities:

Customer Relationship Management:

  • Establish early credibility and cultivate strong relationships with existing customers to understand their business needs and challenges.

Sales Strategy Development:

  • Collaborate with the Five9 team to develop a comprehensive sales strategy.  Utilizing the wide range of talent that Five9 brings to the marketplace.
  • Identify growth opportunities that the customer would benefit by taking advantage of, uncover other divisions within your customer's organization, and develop tailored approaches to capitalize on them.

Upselling and Cross-selling:

  • Proactively identify opportunities to upsell additional Five9 products or services to existing customers.
  • Strong focus on Five9's AI offerings to improve efficiency in the Contact Center.
  • Develop and present compelling proposals that showcase the value of expanding their engagement with Five9.

Market and Competitor Analysis:

  • Stay informed about industry trends, market dynamics, and competitor activities.
  • Use this knowledge to position Five9 as a leader and differentiate our offerings.

Key Responsibilities (continued):

  • Create and drive revenue within a specified region or list of named accounts.
  • Generate business opportunities through professional networking and cold-calling.
  • Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
  • Meet and exceed all quarterly and annual sales quotas.
  • Own the sales cycle from lead generation to closure.
  • Develop business plan and present the business plan during quarterly review sessions.
  • Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
  • Self-generate leads from a personal connection, referral partners, and regional networking events
  • Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience.

Key Qualifications:

  • Minimum of 12 years of successful experience in sales, with a track record of exceeding targets. Preferably in the CCaaS and/or SaaS with agent count of 100 - 3,000>
  • Be able to work independently and as part of a team in a fast pace, rapid change environment.
  • Success selling at the C-level
  • Documented track record of sales excellence
  • A proven sales hunter and closer
  • Superior professional presence and business acumen
  • Ability to travel up to 50%

In conclusion, the Account Director role at Five9 offers a unique opportunity to contribute to the growth of our business by strategically managing existing accounts and identifying new avenues for expansion.

Apply