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$28.5K

$62.7K

$113.5K

How much do rss supervisor jobs pay per year?

As of Jul 12, 2026, the average yearly pay for rss supervisor in the United States is $62,661.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are RSS Supervisors?

RSS Supervisors are professionals responsible for overseeing the daily operations and staff within a Resident Support Services (RSS) department, typically found in healthcare, correctional, or social service settings. They ensure that residents or clients receive appropriate support, manage staff schedules, and uphold organizational policies. RSS Supervisors also handle conflict resolution, provide training, and maintain compliance with regulatory standards to ensure a safe and supportive environment for both residents and staff.

What are the key skills and qualifications needed to thrive as an RSS Supervisor, and why are they important?

To thrive as an RSS Supervisor, you need strong leadership abilities, experience in retail or warehouse operations, and typically a high school diploma or equivalent. Familiarity with inventory management systems, scheduling software, and safety protocols is essential for daily operations. Excellent communication, conflict resolution, and organizational skills help foster a productive team environment and handle customer concerns effectively. These skills and qualities ensure efficient workflow, staff motivation, and high standards of service and safety within the retail support setting.

What are some common challenges faced by an RSS Supervisor and how can they be effectively managed?

As an RSS Supervisor, one of the main challenges is balancing administrative duties with hands-on support for your team, especially in fast-paced environments such as retail, logistics, or technical support centers. You'll often need to address issues like shift coverage, team motivation, and ensuring compliance with company policies. Building strong communication channels, investing in team development, and staying organized can help you effectively manage these challenges. Maintaining a supportive environment where team members feel heard and valued is also key to fostering productivity and reducing turnover.
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Rss Supervisor jobs near you
Apartment Courtesy Officer - 3rd Shift (9:45pm - 6:15am)

Apartment Courtesy Officer - 3rd Shift (9:45pm - 6:15am)

Carlton Arms of Ocala

Ocala, FL

$17/hr

Full-time

Posted 5 days ago

Job description

RESIDENT SERVICES STAFF- 3RD SHIFT

Reports to: RSS Supervisor and Executive Director I FLSA Status: Full-Time, Non-Exempt


POSITION OVERVIEW
The primary responsibility of the RSS Staff position is monitoring/greeting Residents and Guests as well as roving the property by golf cart and on foot, answering and relaying emergencies to on-call maintenance technicians, management, or emergency services. This position is not a security guard position. In this role, the individual should maintain a positive rapport with co-workers, and residents and provide a high level of detailed follow-up with the RSS Supervisor and Executive Director. The RSS Staff position should display a proactive, positive attitude and perform all job functions as described below.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
  • Work independently and be able to communicate with Residents, Guests, Vendor and other Staff in emergency and non-emergency situations.
  • Employee must possess good communication skills and tact in dealing with individuals who are not adhering to the property’s rules.
  • Circulate throughout property, clubhouses, pools and laundry rooms on foot and by golf cart to:
    • Assure facilities are being property utilized
    • Report any rule violations
    • Direct traffic
    • Respond to Residents’ nuisance calls
    • Respond to Resident questions and concerns
    • Notify Residents of emergency situations at the property
    • Inspect and flag non-functioning exterior lights
    • Deliver notices from Management to Residents
    • Guide and assist delivery trucks and moving vans
    • Give access to and accompany authorized contractors and inspectors to Resident’s building
    • Detect any suspicious activity and ensure doors and entry points are secure
    • Take command and control of disturbances and disruptive behavior, involving the authorities when required.
  • Be unstressed by climbing stairs and/or walking the property.
  • Drive a golf cart during the day and at night.
  • Possess good night vision in order to detect activities in the dark.
  • Stand to meet incoming vehicles at the Entrance Pavilion and attempt to log in all non-Resident vehicles entering the property, give directions to visitors and delivery personnel and guide emergency responders.
  • Be able to formulate an accurate description of a car, suspect(s) activity and compile the information in an Incident Report.
  • Provide apartment entry to Residents who provide proper identification.
  • Notify the RSS Supervisor of any unusual activity or report it directly to the Executive Director, if the RSS Supervisor is not on duty and readily available.
  • Promote a positive relationship with the Residents and other Staff.
  • Respond to emergency incidents, fire alarm calls, slips, trips, falls, etc and conduct preliminary investigations; notify fire and/or other emergency services if not already summoned; accurately document information, both in written form and with a camera.
  • Lock and secure the tennis court, basketball court, maintenance building, bathrooms and pools at dusk.
  • Ability to turn on/off water valves to apartments and buildings.
  • Report all known Residents without a parking permit to the Leasing Office.
  • Retrieve any trash seen on property with a grabber tool.

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