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Resident Ambassador Jobs (NOW HIRING)

Pulte Group

Resident Ambassador

Bonita Springs, FL

$15 - $19/hr

Resident relations events * Community relations events (Local Chamber or other Organizations, etc.) * Realtor events * Testimonials/interviews for use in ads, website, mailings * Reference list for ...

New

Pulte Group

Resident Ambassador

Raleigh, NC · On-site

$15.50 - $19.75/hr

Resident relations events * Community relations events (Local Chamber or other Organizations, etc.) * Realtor events * Testimonials/interviews for use in ads, website, mailings * Reference list for ...

Brooklyn Heights

Director of Resident Services

New York, NY · On-site

$105K - $110K/yr

Oversees Resident Ambassador Program. * Acts as liaison between IL and AL. Attends staff meetings of both communities as deemed necessary; assists in the transition of residents from the Independent ...

Wash Reit

Resident Experience Ambassador

Washington, DC · On-site

$17.42 - $27.37/hr

RESIDENT EXPERIENCE AMBASSADOR (2nd Shift 3:00PM-11:00PM) WHY WORK FOR ELME COMMUNITIES? Elme Communities elevates the living experience for value-conscious renters. We are firm in our belief that ...

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How much do resident ambassador jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for resident ambassador in the United States is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.47 per hour, depending on experience, location, and employer.

How does a Resident Ambassador typically interact with residents and staff to build a positive community environment?

A Resident Ambassador plays a key role in fostering a welcoming and inclusive atmosphere within residential communities by regularly engaging with fellow residents and staff. They often organize events, facilitate communication between residents and management, and address concerns or feedback to improve the living experience. Collaboration with maintenance, security, and administrative teams is common, ensuring that residents' needs are met promptly. Building trust and rapport is central to the role, and successful ambassadors are approachable, proactive, and skilled in conflict resolution.

What are the key skills and qualifications needed to thrive as a Resident Ambassador, and why are they important?

To thrive as a Resident Ambassador, strong interpersonal skills, organizational abilities, and a background in customer service or hospitality are essential, often complemented by relevant experience or training in community engagement. Familiarity with property management software, event planning tools, and CRM systems is beneficial. Exceptional communication, conflict resolution, and leadership skills help Resident Ambassadors build rapport and foster a positive community atmosphere. These competencies are crucial for enhancing resident satisfaction, promoting community engagement, and supporting smooth operations within residential communities.

What are Resident Ambassadors?

Resident Ambassadors are individuals who serve as liaisons between residents and administration in settings like college dormitories, residential communities, or international programs. They help foster community spirit, address residents' concerns, organize events, and provide support for new or existing residents. Their role often includes promoting inclusivity, communicating important information, and assisting with conflict resolution. Resident Ambassadors play a key part in creating a positive and welcoming living environment.
What are the most commonly searched types of Resident Ambassador jobs? The most popular types of Resident Ambassador jobs are:
What job categories do people searching Resident Ambassador jobs look for? The top searched job categories for Resident Ambassador jobs are:
Resident Ambassador jobs near you

Resident Ambassador

HallKeen Assisted Living Communities

Washington, DC • On-site

$70K - $80K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Description

 Job Title:  Resident Ambassador 

Location: The Residences at Kenilworth Park, Washington, DC 20019

Department: Social Services

Reports to: Director of Social Services

Status:  Non-Exempt, Full Time


Job Summary:

The Resident Ambassador acts as a liaison between residents, families and providers, ensuring rights are upheld, care is understood, and needs are met. They provide emotional support, assist with navigation of assisted living clinical and housing systems, handle grievances through to ensure final resolution, and to facilitate communication. The key component is to ensure there is a clear understanding of the services provided for our partners and satisfaction in how they are delivered.


Required Skills:

Interpersonal & Empathy Skills: Strong communication skills to support patients through emotional or complex situations.

Organization & Detail-Oriented: Ability to manage records, appointments, and, in some cases, complex, long-term care plans.

Knowledge of Healthcare Systems: Understanding of insurance, medical terminology, and hospital procedures.

Assertiveness: Ability to advocate for the patient's best interests in a professional manner. 

Education & Empowerment: Empowering patients to take an active role in their health and understand their rights. 

Conflict Resolution: Working with community staff to resolve issues regarding patient care or rights.

Requirements

Required Qualifications:

Bachelor's degree or five (5) years experience in healthcare or related field

Strong knowledge of medical terminology

Ability to handle confidential information discreetly

Proficiency in electronic health records (EHR) systems

Familiarity with patient rights and healthcare regulations

Ability to work independently and as part of a team

Excellent verbal and written communication skills

Comfortable working with diverse populations

Proficiency in basic computer skills and office software


Key responsibilities include:

Complaint Investigation: Identifying, investigating, and resolving complaints regarding resident care, abuse, or rights violations.

Advocacy & Education: Educating residents, staff, and families about rights and empowering residents to self-advocate.

Facility Monitoring: Conducting regular, scheduled and unannounced rounds of the community to monitor conditions and build rapport with residents.

Conflict Resolution: Using mediation techniques to resolve disputes between residents and facility management.

Systems Change: Advocating for changes to laws and regulations to improve long-term care at a systemic level.

Interdisciplinary communication: Communicate with the department head team regarding building or resident specific areas for improvement

Regulatory compliance: Interface and communicate with all regulatory bodies when required or needed


Physical Demands:

Physically able to move at least 50 lbs. without assistance.

Physically able to bend, reach, and work in small areas. 

Physically able to push and pull equipment and furnishings.


Benefits:

Full time position offers a competitive benefit program to include Medical, Dental, Vision, Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance, Home and Auto Discount program, Vendor Discount Program, 401(k) with matching contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit. Employee referral bonus, and resident referral bonus.

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