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Rss Supervisor Jobs in Arizona (NOW HIRING)

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Rss Supervisor information

What is an RSS supervisor?

RSS Supervisors are professionals responsible for overseeing the daily operations and staff within a Resident Support Services (RSS) department, typically found in healthcare, correctional, or social service settings. They ensure that residents or clients receive appropriate support, manage staff schedules, and uphold organizational policies. RSS Supervisors also handle conflict resolution, provide training, and maintain compliance with regulatory standards to ensure a safe and supportive environment for both residents and staff.

What are the key skills and qualifications needed to thrive as an RSS supervisor?

To thrive as an RSS Supervisor, you need strong leadership abilities, experience in retail or warehouse operations, and typically a high school diploma or equivalent. Familiarity with inventory management systems, scheduling software, and safety protocols is essential for daily operations. Excellent communication, conflict resolution, and organizational skills help foster a productive team environment and handle customer concerns effectively. These skills and qualities ensure efficient workflow, staff motivation, and high standards of service and safety within the retail support setting.

What are some common challenges faced by an RSS supervisor and how can they be effectively managed?

As an RSS Supervisor, one of the main challenges is balancing administrative duties with hands-on support for your team, especially in fast-paced environments such as retail, logistics, or technical support centers. You'll often need to address issues like shift coverage, team motivation, and ensuring compliance with company policies. Building strong communication channels, investing in team development, and staying organized can help you effectively manage these challenges. Maintaining a supportive environment where team members feel heard and valued is also key to fostering productivity and reducing turnover.

What are popular job titles related to Rss Supervisor jobs in Arizona?

For Rss Supervisor jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Rss Supervisor jobs in Arizona look for?

The top searched job categories for Rss Supervisor jobs in Arizona are:

What cities in Arizona are hiring for Rss Supervisor jobs?

Cities in Arizona with the most Rss Supervisor job openings:

Rss Supervisor jobs near you
Infographic showing various Rss Supervisor job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Recovery/Peer Support Specialist (Phoenix)

Scottsdale, AZ • On-site

AMERICAS REHAB CAMPUSES LLC
Health Care and Social Assistance • 51 - 200 employees
Learn more about AMERICAS REHAB CAMPUSES LLCexternal

$17.50 - $22.75/hr

Other

Re-posted 29 days ago

Job description

DESCRIPTION: The Recovery Support Specialist (RSS) provides direct care, supervision, and support to clients in Detox, Residential, and Intensive Outpatient Program (IOP) settings. The RSS promotes recovery through compassionate engagement, observation, and assistance with daily living tasks while ensuring a safe, structured, and therapeutic environment. The position involves close collaboration with nursing and clinical teams to monitor and report changes in client conditions, support treatment goals, and maintain compliance with facility and regulatory standards.
DUTIES AND RESPONSIBILITIES
  • Client Supervision & Safety:
    • Provide consistent supervision of assigned clients to maintain safety and therapeutic order.
    • Recognize and respond appropriately to behavioral changes, including signs of relapse risk, suicidal ideation, or self-harm risks.
    • Utilize Handle with Care techniques and de-escalation strategies when needed.
  • Observation & Documentation:
    • Accurately document daily observations, client participation and progress toward treatment plan goals.
    • Report relevant findings, complaints, or incidents promptly to RSS Supervisor.
    • Complete accurate and timely documentation of client behaviors, progress, and incidents in accordance with program policies and regulatory standards.
    • Utilize standardized formats such as DAP notes and progress notes to reflect individual client participation, clinical observations, and treatment response.
    • Record and communicate all interventions used during group or individual interactions, including de-escalation strategies, coping skill coaching, psychoeducation, and therapeutic engagement.
    • Maintain clear, concise, and legible records in the electronic health record (EHR) ensuring documentation supports continuity of care.
    • Report critical incidents, behavioral changes, or safety concerns to the appropriate clinical supervisor or treatment team immediately.
    • Uphold client confidentiality and HIPAA standards in all documentation practices.
  • Client Care & Support:
    • Support clients in developing and practicing daily living skills that promote independence and long-term recovery (e.g., time management, communication, hygiene, transportation planning).
    • Provide structure and consistency to reinforce healthy routines and adherence to the treatment schedule.
    • Assist clients with goal setting, accountability, and tracking progress toward treatment objectives.
    • Offer reminders and encouragement to attend scheduled groups, therapy sessions, and medical appointments.
    • Model and encourage the use of positive coping strategies, self-soothing techniques, and recovery tools learned in group therapy.
    • Maintain a calm, respectful, and professional demeanor, serving as a recovery role model for clients.
    • Therapeutic Engagement:
      • Participate in and facilitate therapeutic and recreational groups or activities.
      • Provide peer support and 1:1 interaction to encourage positive coping and recovery behavior.
      • Help orient new clients
    • Communication & Team Collaboration:
      • Collaborate with the interdisciplinary team to ensure continuity of care and safety.
      • Communicate clearly, professionally, and respectfully with clients, clinical staff, and administrative personnel to support coordinated care.
      • Use Microsoft Teams for real-time messaging, updates, and coordination with interdisciplinary team members.
      • Monitor and respond to Outlook email communications in a timely and appropriate manner, maintaining a courteous and professional tone.
      • Utilize phone systems appropriately, including the use of codes, and ensure accurate and immediate communication with relevant staff.
      • Maintain professionalism and empathy in all forms of communication; written, verbal, and electronic, with both clients and coworkers.
      • Participate in team meetings to ensure collaborative care planning and consistency across services.
      • Uphold a client-centered approach in all interactions, using language that is supportive, empathetic, compassionate, inclusive, and recovery-focused.
      • Maintain confidentiality and ethical standards in accordance with HIPAA and organizational policies.

QUALIFICATIONS, CERTIFICATIONS, AND EDUCATION REQUIREMENTS:
  • Recovery Support Specialist (RSS) certification required
  • High School Diploma or Equivalent required
  • Minimum two (2) years of experience in related field preferred
  • CPR/FA Certification - to be obtained within first 90 days
  • Fingerprint Clearance Card - to be obtained within first 90 days
  • Handle with Care - to be obtained within first 90 days
  • Successful clearance of annual MVR required if applicable
  • Successful clearance of pre-employment criminal/county/state background check
  • Successful clearance of pre-employment drug and alcohol testing
  • Successful clearance of TB PPD testing upon hire and annual screening of TB symptoms
  • Attending clinical oversight with BHP once every 2 weeks worked for a minimum of 2 sessions per month.

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