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Rma Jobs in Indiana (NOW HIRING)

Matrix Design Group

RMA Processing Clerk

Newburgh, IN · On-site

We are currently seeking a detail-oriented Processing Clerk to join our RMA (Return Material Authorization) Department. The Processing Clerk is responsible for processing documentation and ...

Matrix Design Group

RMA Processing Clerk

Newburgh, IN · On-site

We are currently seeking a detail-oriented Processing Clerk to join our RMA (Return Material Authorization) Department. The Processing Clerk is responsible for processing documentation and ...

Matrix Design Group

RMA Test/Repair Technician

Newburgh, IN · On-site

$20.75 - $28.50/hr

RMA Processing & Product Handling * Track and prioritize incoming assemblies and finished goods for testing and repair to meet turnaround expectations. * Properly receive, handle, and log returned ...

Matrix Design Group

RMA Test/Repair Technician

Newburgh, IN · On-site

$20.75 - $28.50/hr

RMA Processing & Product Handling * Track and prioritize incoming assemblies and finished goods for testing and repair to meet turnaround expectations. * Properly receive, handle, and log returned ...

Matrix Design Group

RMA Test/Repair Technician

Newburgh, IN · On-site

$20.75 - $28.50/hr

RMA Processing & Product Handling * Track and prioritize incoming assemblies and finished goods for testing and repair to meet turnaround expectations. * Properly receive, handle, and log returned ...

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All JobsRma JobsRma Jobs in Indiana

Rma information

See Indiana salary details

$12

$30

$54

How much do rma jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for rma in Indiana is $30.02, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $36.15 per hour, depending on experience, location, and employer.

What is the difference between Rma vs Repair Technician?

AspectRmaRepair Technician
Required CredentialsCertifications in electronics or appliance repair, technical trainingTechnical certifications or vocational training, hands-on experience
Work EnvironmentWarehouse, repair centers, customer service settingsOn-site repair shops, customer locations, manufacturing facilities
Employer & Industry UsageElectronics, appliance, and electronics manufacturing companiesElectronics, appliance repair services, manufacturing
Common Search & ComparisonYesYes

In summary, Rma specialists focus on processing return merchandise authorizations, managing warranty claims, and coordinating repairs, often working in warehouse or customer service environments. Repair Technicians perform hands-on repairs of devices or appliances, requiring technical skills and certifications. While both roles are integral to the repair industry, Rma roles emphasize administrative and logistical tasks, whereas Repair Technicians focus on physical repairs.

What are some common challenges faced by RMA (Return Merchandise Authorization) specialists, and how can they be addressed?

RMA specialists often encounter challenges such as managing high volumes of returns, ensuring timely communication between customers and internal departments, and accurately tracking returned products. To address these, strong organizational skills and attention to detail are essential, as is proficiency with inventory management systems. Regular collaboration with customer service, warehouse, and quality assurance teams helps streamline processes and maintain customer satisfaction.

What are RMA jobs?

RMA stands for Return Merchandise Authorization. RMA jobs typically involve managing the process of returning defective or unwanted products from customers to a company. People in RMA roles handle requests for returns, verify warranty status, issue return authorizations, inspect returned items, and coordinate repairs, replacements, or refunds. The goal is to ensure a smooth and efficient returns process while maintaining customer satisfaction and accurate inventory records.

What are the key skills and qualifications needed to thrive as a Registered Medical Assistant (RMA), and why are they important?

To thrive as a Registered Medical Assistant, you need a solid understanding of clinical procedures, medical terminology, and patient care, often supported by completion of an accredited medical assisting program and RMA certification. Familiarity with electronic health records (EHRs), basic laboratory equipment, and practice management software is commonly required. Strong communication, organizational skills, and empathy help RMAs effectively support patients and healthcare teams. These skills and qualifications are essential to ensure safe, efficient patient care and smooth clinic operations.
What are the most commonly searched types of Rma jobs in Indiana? The most popular types of Rma jobs in Indiana are:
What are popular job titles related to Rma jobs in Indiana? For Rma jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Rma jobs in Indiana look for? The top searched job categories for Rma jobs in Indiana are:
What cities in Indiana are hiring for Rma jobs? Cities in Indiana with the most Rma job openings:
Rma jobs near you
Infographic showing various Rma job openings in Indiana as of July 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $62,446 per year, or $30 per hour.
RMA Processing Clerk

RMA Processing Clerk

Matrix Design Group

Newburgh, IN

Full-time

Posted 8 days ago

Job description

Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally.

We are currently seeking a detail-oriented Processing Clerk to join our RMA (Return Material Authorization) Department. The Processing Clerk is responsible for processing documentation and transactions that support the daily operations of the RMA Department. This role works closely with customers, internal departments, and technical staff to ensure accurate records, efficient workflows, and an exceptional customer experience. The ideal candidate will be highly organized, possess strong communication skills, and be comfortable working with multiple software systems, including Oracle, Ariba, and Microsoft Office applications. This position works in a team environment at our home office in Newburgh, IN. This is not a remote position.

This position reports to the Customer Success Manager and takes Direction from the RMA Team Lead.

Duties and Responsibilities

  • Process customer documentation, including:
    • Warranty evaluations
    • Sales orders
    • Beyond Economical Repair (BER) determinations and warranty replacements
  • Process internal non-conforming and quality-related units.
  • Maintain customer-specific requirements and documentation within Ariba.
  • Enter inventory transfers and transactions into NetSuite.
  • Create and process CEP (Direct Exchange) sales orders.
  • Coordinate the movement of finished goods from manufacturing and warehouse areas for processing.
  • Process OmniPro units for customer exchange programs.
  • Perform routine inventory cycle counts and maintain inventory accuracy.
  • Create and manage Return Material Authorizations (RMAs).
  • Provide customer service and support related to RMA activities.
  • Collaborate with team members and participate in cross-training within the RMA Department.
  • Support departmental goals and assist with additional administrative and operational tasks as assigned.

Qualifications & Competencies

  • High school diploma or GED required.
  • Previous experience processing paperwork or administrative documents preferred.
  • Strong data entry skills with a high degree of accuracy and attention to detail.
  • Basic clerical and administrative experience.
  • Strong customer service and interpersonal skills.
  • Excellent verbal and written communication skills.
  • Ability to work effectively in a team-oriented environment.
  • Proficiency in Microsoft Office applications; experience with Oracle and/or Ariba is a plus.
  • Ability to manage multiple tasks and prioritize work in a fast-paced environment.

Working Conditions

  • Working conditions are in a climate-controlled office environment.

Physical Requirements

The employee is occasionally required to stand; walk and stoop, or crouch. The employee may need to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#LI-Onsite

Employment Type: FULL_TIME

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