Senior RMA Repair Technician
Newburgh, IN · On-site
This position reports to the Customer Success Manager. Duties and Responsibilities * Lead the ... Experience with RMA, warranty, repair, and customer-return processes. * Experience supporting ...
Newburgh, IN · On-site
This position reports to the Customer Success Manager. Duties and Responsibilities * Lead the ... Experience with RMA, warranty, repair, and customer-return processes. * Experience supporting ...
Newburgh, IN · On-site
This position reports to the Customer Success Manager. Duties and Responsibilities * Lead the ... Experience with RMA, warranty, repair, and customer-return processes. * Experience supporting ...
Rushville, IN · On-site
$20.25 - $24.75/hr
Time management and multiple task assignment management skills required * Demonstrates ability to read, write, use medical terminology and perform simple calculations Knowledge- * Basic fundamental ...
Rushville, IN · On-site
$20.25 - $24.75/hr
Time management and multiple task assignment management skills required * Demonstrates ability to read, write, use medical terminology and perform simple calculations Knowledge- * Basic fundamental ...
Newburgh, IN · On-site
This position reports to the Customer Success Manager. Duties and Responsibilities * Lead the ... Experience with RMA, warranty, repair, and customer-return processes. * Experience supporting ...
Quick apply
Newburgh, IN · On-site
This position reports to the Customer Success Manager. Duties and Responsibilities * Lead the ... Experience with RMA, warranty, repair, and customer-return processes. * Experience supporting ...
Newburgh, IN · On-site
This position reports to the Customer Success Manager. Duties and Responsibilities * Lead the ... Experience with RMA, warranty, repair, and customer-return processes. * Experience supporting ...
Newburgh, IN · On-site
This position reports to the Customer Success Manager. Duties and Responsibilities * Lead the ... Experience with RMA, warranty, repair, and customer-return processes. * Experience supporting ...
Rushville, IN · On-site
$17.50 - $22.75/hr
Time management and multiple task assignment management skills required * Demonstrates ability to read, write, use medical terminology and perform simple calculations Knowledge- * Basic fundamental ...
Rushville, IN · On-site
$17.50 - $22.75/hr
Time management and multiple task assignment management skills required * Demonstrates ability to read, write, use medical terminology and perform simple calculations Knowledge- * Basic fundamental ...
Rushville, IN · On-site
$17.50 - $22.75/hr
Time management and multiple task assignment management skills required * Demonstrates ability to read, write, use medical terminology and perform simple calculations Knowledge- * Basic fundamental ...
Quick apply
Rushville, IN · On-site
$17.50 - $22.75/hr
Time management and multiple task assignment management skills required * Demonstrates ability to read, write, use medical terminology and perform simple calculations Knowledge- * Basic fundamental ...
Newburgh, IN · On-site
$20.75 - $28.50/hr
This position reports to the Customer Success Manager. Duties and Responsibilities * RMA Processing & Product Handling * Track and prioritize incoming assemblies and finished goods for testing and ...
Newburgh, IN · On-site
$20.75 - $28.50/hr
This position reports to the Customer Success Manager. Duties and Responsibilities * RMA Processing & Product Handling * Track and prioritize incoming assemblies and finished goods for testing and ...
Newburgh, IN · On-site
$20.75 - $28.50/hr
This position reports to the Customer Success Manager. Duties and Responsibilities * RMA Processing & Product Handling * Track and prioritize incoming assemblies and finished goods for testing and ...
Newburgh, IN · On-site
$20.75 - $28.50/hr
This position reports to the Customer Success Manager. Duties and Responsibilities * RMA Processing & Product Handling * Track and prioritize incoming assemblies and finished goods for testing and ...
Newburgh, IN · On-site
$20.75 - $28.50/hr
This position reports to the Customer Success Manager. Duties and Responsibilities * RMA Processing & Product Handling * Track and prioritize incoming assemblies and finished goods for testing and ...
Quick apply
Newburgh, IN · On-site
$20.75 - $28.50/hr
This position reports to the Customer Success Manager. Duties and Responsibilities * RMA Processing & Product Handling * Track and prioritize incoming assemblies and finished goods for testing and ...
Evansville, IN · On-site
$22.32 - $31.25/hr
... management, voice and swallowing assessments, sleep apnea and snoring evaluation, tonsil and ... The Clinical Office Assistant (RN, LPN, CMA/RMA) is a versatile healthcare professional who ...
Evansville, IN · On-site
$22.32 - $31.25/hr
... management, voice and swallowing assessments, sleep apnea and snoring evaluation, tonsil and ... The Clinical Office Assistant (RN, LPN, CMA/RMA) is a versatile healthcare professional who ...
Evansville, IN · On-site
$22.32 - $31.25/hr
As a Clinic Office Assistant (RN, LPN, CMA/RMA/CCMA), you will provide comprehensive primary care support in a fast-paced medical practice, delivering preventive care, managing acute and chronic ...
Evansville, IN · On-site
$22.32 - $31.25/hr
As a Clinic Office Assistant (RN, LPN, CMA/RMA/CCMA), you will provide comprehensive primary care support in a fast-paced medical practice, delivering preventive care, managing acute and chronic ...
Evansville, IN · On-site
$26.04 - $36.45/hr
... management, voice and swallowing assessments, sleep apnea and snoring evaluation, tonsil and ... The Clinical Office Assistant, Float (RN, LPN, CMA/RMA) is a versatile healthcare professional who ...
Evansville, IN · On-site
$26.04 - $36.45/hr
... management, voice and swallowing assessments, sleep apnea and snoring evaluation, tonsil and ... The Clinical Office Assistant, Float (RN, LPN, CMA/RMA) is a versatile healthcare professional who ...
Rushville, IN · On-site
$16.25 - $21/hr
... management skills required * Demonstrates ability to read, write, use medical terminology and perform simple calculations Knowledge- * Basic fundamental CMA/RMA practices Education- * High school ...
Quick apply
Rushville, IN · On-site
$16.25 - $21/hr
... management skills required * Demonstrates ability to read, write, use medical terminology and perform simple calculations Knowledge- * Basic fundamental CMA/RMA practices Education- * High school ...
Rushville, IN · On-site
$16.25 - $21/hr
... management skills required * Demonstrates ability to read, write, use medical terminology and perform simple calculations Knowledge- * Basic fundamental CMA/RMA practices Education- * High school ...
Rushville, IN · On-site
$16.25 - $21/hr
... management skills required * Demonstrates ability to read, write, use medical terminology and perform simple calculations Knowledge- * Basic fundamental CMA/RMA practices Education- * High school ...
Rushville, IN · On-site
$16.25 - $21/hr
... management skills required * Demonstrates ability to read, write, use medical terminology and perform simple calculations Knowledge- * Basic fundamental CMA/RMA practices Education- * High school ...
Rushville, IN · On-site
$16.25 - $21/hr
... management skills required * Demonstrates ability to read, write, use medical terminology and perform simple calculations Knowledge- * Basic fundamental CMA/RMA practices Education- * High school ...
Mooresville, IN · On-site
$20.24/hr
Return Material Authorization (RMA) * Manage verification of returned products for disposition and compliance action. * Audit Support * Support regulatory, customer, and internal audits related to ...
Mooresville, IN · On-site
$20.24/hr
Return Material Authorization (RMA) * Manage verification of returned products for disposition and compliance action. * Audit Support * Support regulatory, customer, and internal audits related to ...
Rushville, IN · On-site
$16.25 - $21/hr
... management skills required * Demonstrates ability to read, write, use medical terminology and perform simple calculations Knowledge- * Basic fundamental CMA/RMA practices Education- * High school ...
Rushville, IN · On-site
$16.25 - $21/hr
... management skills required * Demonstrates ability to read, write, use medical terminology and perform simple calculations Knowledge- * Basic fundamental CMA/RMA practices Education- * High school ...
Rushville, IN · On-site
$16.25 - $21/hr
... management skills required * Demonstrates ability to read, write, use medical terminology and perform simple calculations Knowledge- * Basic fundamental CMA/RMA practices Education- * High school ...
Rushville, IN · On-site
$16.25 - $21/hr
... management skills required * Demonstrates ability to read, write, use medical terminology and perform simple calculations Knowledge- * Basic fundamental CMA/RMA practices Education- * High school ...
Rushville, IN · On-site
$16.25 - $21/hr
... management skills required * Demonstrates ability to read, write, use medical terminology and perform simple calculations Knowledge- * Basic fundamental CMA/RMA practices Education- * High school ...
Rushville, IN · On-site
$16.25 - $21/hr
... management skills required * Demonstrates ability to read, write, use medical terminology and perform simple calculations Knowledge- * Basic fundamental CMA/RMA practices Education- * High school ...
Mooresville, IN · On-site
$20.24/hr
Return Material Authorization (RMA) * Manage verification of returned products for disposition and compliance action. * Audit Support * Support regulatory, customer, and internal audits related to ...
Mooresville, IN · On-site
$20.24/hr
Return Material Authorization (RMA) * Manage verification of returned products for disposition and compliance action. * Audit Support * Support regulatory, customer, and internal audits related to ...
$22.5K - $30K
10% of jobs
$30K - $37.5K
12% of jobs
$40.1K is the 25th percentile. Wages below this are outliers.
$37.5K - $45K
11% of jobs
$45K - $52.5K
12% of jobs
The median wage is $60K / yr.
$52.5K - $60K
6% of jobs
$60K - $67.5K
18% of jobs
$67.5K - $75K
1% of jobs
$79.1K is the 75th percentile. Wages above this are outliers.
$75K - $82.5K
11% of jobs
$82.5K - $90K
6% of jobs
$90K - $97.5K
7% of jobs
$97.5K - $105K
6% of jobs
$22.5K
$62.3K
$105K
An RMA (Return Merchandise Authorization) Manager oversees the return and warranty process for defective or unwanted products. They ensure compliance with company policies, coordinate with customers and suppliers, and track returned items for repair, replacement, or refund. The role involves managing inventory, analyzing return trends, and improving processes to enhance customer satisfaction. Effective communication and problem-solving skills are essential for handling disputes and streamlining returns efficiently.
To excel as an RMA (Return Merchandise Authorization) Manager, you need expertise in reverse logistics, inventory management, and strong analytical abilities, usually supported by a background in supply chain or operations. Familiarity with ERP systems, RMA processing platforms, and data analysis tools is commonly required, along with relevant certifications like Six Sigma or APICS being advantageous. Exceptional problem-solving, communication, and leadership skills help manage cross-functional teams and resolve customer returns efficiently. These skills ensure efficient handling of defective products, cost control, and a positive customer experience, all vital to the role's success.
As an RMA Manager, you’ll often encounter challenges such as balancing customer satisfaction with cost-effective solutions, managing high volumes of returns, and streamlining communication between departments like sales, technical support, and logistics. Addressing these challenges typically involves creating clear return policies, leveraging robust software platforms for tracking, and fostering a culture of collaboration across teams. Strong analytical and process improvement skills also help identify trends and implement solutions that reduce return rates. By proactively addressing these challenges, you contribute to both customer loyalty and overall operational efficiency.
The most popular types of Rma jobs in Indiana are:
For Rma Manager jobs in Indiana, the most frequently searched job titles are:
The top searched job categories for Rma Manager jobs in Indiana are:
Cities in Indiana with the most Rma Manager job openings:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 21 days ago
Matrix designs, manufactures, and sells innovative technological products that help keep people safe. Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally.
We are currently seeking a Senior RMA Repair Technician. This role is responsible for leading advanced inspection, troubleshooting, testing, repair, warranty evaluation and documentation for electronic assemblies returned through the RMA process. This role supports product quality, customer satisfaction, and timely turnaround by accurately diagnosing failures, performing complex repairs, inventory management, mentoring and directing repair technicians, and helping improve repair processes and test procedures. This position works in a team environment at our home office in Newburgh, IN. This is not a remote position.
This position reports to the Customer Success Manager.
Duties and Responsibilities
Qualifications & Competencies
Employment Eligibility & Verification
All applicants must be able to provide proof of eligibility to work in the United States. Employment is contingent upon the successful completion of the I-9 form, as required by federal law. Additionally, candidates will be required to undergo an employment verification process before beginning work. Please note that we do not offer sponsorship for work authorization (e.g., H-1B, TN, or other visas) at this time.
Preferred Qualifications
Working Conditions
Physical Requirements
The employee is occasionally required to stand, walk and stoop, or crouch. The employee may need to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-Onsite
Benefits