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Rma Manager Jobs in Indiana (NOW HIRING)

NCW

Electrical Application Engineer

Indianapolis, IN · On-site

$65K/yr

An Applications Engineer is crucial in bridging the gap between product management and customer ... RMA Processing:  Receive and review customer requests for product returns, verifying eligibility ...

Radiant Health

CMA

Marion, IN

$14.50 - $18.75/hr

Radiant Health is seeking a dedicated CMA/RMA to join our healthcare team and help provide ... Transcribing provider medication orders and supporting medication management processes.

New

GRANT-BLACKFORD MENTAL HEALTH INC

CMA

Marion, IN · On-site

$14.50 - $18.75/hr

Radiant Health is seeking a dedicated CMA/RMA to join our healthcare team and help provide ... Transcribing provider medication orders and supporting medication management processes.

New

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All JobsRma JobsRma Manager JobsRma Manager Jobs in Indiana

Rma Manager information

See Indiana salary details

$22.5K

$62.3K

$105K

How much do rma manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for rma manager in Indiana is $62,349.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,247.00 and $79,681.00 per year, depending on experience, location, and employer.

What does an RMA Manager do?

An RMA (Return Merchandise Authorization) Manager oversees the return and warranty process for defective or unwanted products. They ensure compliance with company policies, coordinate with customers and suppliers, and track returned items for repair, replacement, or refund. The role involves managing inventory, analyzing return trends, and improving processes to enhance customer satisfaction. Effective communication and problem-solving skills are essential for handling disputes and streamlining returns efficiently.

What are the duties of a Rma Manager?

A Rma Manager oversees the return merchandise authorization process, managing product returns, repairs, and exchanges to ensure customer satisfaction and operational efficiency. They coordinate with customer service, quality control, and logistics teams, often utilizing tracking systems and maintaining accurate documentation. The role requires strong organizational skills and knowledge of company policies and warranty procedures.

What are some common challenges faced by an RMA Manager and how are they addressed?

As an RMA Manager, you’ll often encounter challenges such as balancing customer satisfaction with cost-effective solutions, managing high volumes of returns, and streamlining communication between departments like sales, technical support, and logistics. Addressing these challenges typically involves creating clear return policies, leveraging robust software platforms for tracking, and fostering a culture of collaboration across teams. Strong analytical and process improvement skills also help identify trends and implement solutions that reduce return rates. By proactively addressing these challenges, you contribute to both customer loyalty and overall operational efficiency.

What is an RMA manager?

An RMA manager oversees the return merchandise authorization process within a company, managing product returns, repairs, and exchanges to ensure customer satisfaction and efficient operations. They coordinate with customer service, logistics, and technical teams, often using inventory management and tracking tools. Strong organizational and communication skills are essential for this role.

Is an Rma Manager a good career choice?

An RMA Manager oversees the return merchandise authorization process, ensuring efficient handling of product returns and repairs. This role requires strong organizational skills, knowledge of company policies, and often involves coordinating with customer service and technical teams. It can be a stable career path in manufacturing, electronics, or retail industries with opportunities for advancement.

What are the key skills and qualifications needed to thrive as an RMA Manager?

To excel as an RMA (Return Merchandise Authorization) Manager, you need expertise in reverse logistics, inventory management, and strong analytical abilities, usually supported by a background in supply chain or operations. Familiarity with ERP systems, RMA processing platforms, and data analysis tools is commonly required, along with relevant certifications like Six Sigma or APICS being advantageous. Exceptional problem-solving, communication, and leadership skills help manage cross-functional teams and resolve customer returns efficiently. These skills ensure efficient handling of defective products, cost control, and a positive customer experience, all vital to the role's success.

What are the most commonly searched types of Rma jobs in Indiana?

The most popular types of Rma jobs in Indiana are:

What are popular job titles related to Rma Manager jobs in Indiana?

For Rma Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Rma Manager jobs in Indiana look for?

The top searched job categories for Rma Manager jobs in Indiana are:

What cities in Indiana are hiring for Rma Manager jobs?

Cities in Indiana with the most Rma Manager job openings:

Rma Manager jobs near you
Infographic showing various Rma Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,349 per year, or $30 per hour.

Clinic Office Assistant; Clinic RN, LPN, CMA/RMA (Phone Nurse)

Deaconess

Boonville, IN • On-site

$19.14 - $26.79/hr

Other

Posted 26 days ago

Deaconess Health System rating

6.8

Company rating: 6.8 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

494th of 887 rated healthcare providers

Job description

Phone Nurse

As a Phone Nurse in our Family Medicine clinic, you'll play a key role in connecting patients with the care they need.

In this fast-paced and rewarding role, you'll handle incoming phone calls and MyChart messages, provide clinical triage, answer patient questions, and coordinate next steps in care. You'll support providers and clinic staff by helping manage patient concerns remotely, ensuring patients are directed to the right level of care in a timely way. Your guidance helps keep clinic workflows running smoothly while making a real difference in the patient experience.

This role includes providing direct or indirect care under the supervision of a physician based on scope of training to patients who present with urgent, emergent, or potential health problems, as well as preventive care. Services include, but are not limited to, general patient care, documentation of activities, and patient/family education. Care is provided utilizing established principles and ethical standards as well as policies and procedures established by Deaconess.

If you enjoy problem-solving, multitasking, and being a trusted resource for patients and teams alike, you'll thrive in this role!

Education and Experience:

  • Graduation certificate from an accredited Medical Assistant program or graduation from an accredited nursing program required.
  • Experience preferred but not required.

Certificates, Licenses, Registrations:

  • Certified Medical Assistant- American Association of Medical Assistants
  • Registered Medical Assistant- American Medical Technologist
  • Certified Clinical Medical Assistant- National Health career Association
  • National Certified Medical Assistant- National Center for Competency Testing
  • Nationally Registered Certified Medical Assistant- National Association for Health Professionals
  • Registered Medical Assistant- American Allied Health
  • Certified Medical Assistant Clinical- American Medical Certification Association
  • Active LPN license in state of employment
  • Active RN license in state of employment
  • CPR provider certification required.

Pay Scales: CMA/RMA: $19.14 to $26.79 Clinic LPN: $22.32 to $31.25 Clinic RN: $26.04 to $36.45

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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