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Returns Manager Jobs in Michigan (NOW HIRING)

VBA CPAs

Tax Manager

Grand Rapids, MI · On-site

$106K - $139K/yr

The ideal candidate will have experience in a wide range of tax return preparation with the focus being on Individual Tax Returns. Tax planning and tax research will also be required for this ...

VBA CPAs

Tax Manager

Grand Rapids, MI · On-site

$90 - $130/hr

The ideal candidate will have experience in a wide range of tax return preparation with the focus being on Individual Tax Returns. Tax planning and tax research will also be required for this ...

Reliance One

Sr. Tax Analyst

Troy, MI · On-site

$110K - $125K/yr

S. federal and state tax returns. * Manage and review fixed assets and related tax journal entries. * Assist with sales/use and property tax compliance in coordination with advisors. * Provide U.S.

Lear Corporation

Quality Engineer - Warranty

Southfield, MI

$66K - $85K/yr

Utilize FOUNDRY (warranty database) Warranty Part Return Management * Proper documentation of findings in Lear's warranty database * Lead reviews with cross-functional team to address findings from ...

Lear Corporation

Quality Engineer - Warranty

Southfield, MI · On-site

$66K - $85K/yr

Utilize FOUNDRY (warranty database) Warranty Part Return Management * Proper documentation of findings in Lear's warranty database * Lead reviews with cross-functional team to address findings from ...

Melling Tool Co

Accountant

Jackson, MI · On-site

Collects appropriate data and assists in preparing internal reports, federal, state, and local reports and tax returns * Manage Treasury functions. * Reviews, investigates, and corrects errors and ...

The Signal Group LLC

Personal Assistant

Novi, MI · On-site

Responsible for personal tasks such as errands, including, but not limited to, dry cleaning, grocery shopping, car maintenance, vet appointments, prescription pickups, returns. * Manage travel plans ...

Fifth Third Bank

Trust Tax Manager

Grand Rapids, MI · On-site

$106K - $139K/yr

The Trust Tax Manager directs and supervises, directly or indirectly, the tax return preparation and related client service activities of a large team of tax professionals (7-10) including Senior ...

Melling Tool Co

Accountant

Jackson, MI · On-site

Collects appropriate data and assists in preparing internal reports, federal, state, and local reports and tax returns * Manage Treasury functions. * Reviews, investigates, and corrects errors and ...

Fifth Third

Trust Tax Manager

Grand Rapids, MI · On-site

$106K - $139K/yr

The Trust Tax Manager directs and supervises, directly or indirectly, the tax return preparation and related client service activities of a large team of tax professionals (7-10) including Senior ...

Fifth Third

Trust Tax Manager

Grand Rapids, MI · On-site

$106K - $139K/yr

The Trust Tax Manager directs and supervises, directly or indirectly, the tax return preparation and related client service activities of a large team of tax professionals (7-10) including Senior ...

Robert Half

Tax Director/Manager - Corporate

Troy, MI · On-site

$160K - $185K/yr

Position Overview The Tax Manager / Senior Tax Accountant will be responsible for the preparation and review of client tax returns, proactive tax planning, and ongoing client advisory services. The ...

The Signal Group LLC

Personal Assistant

Novi, MI · On-site

Responsible for personal tasks such as errands, including, but not limited to, dry cleaning, grocery shopping, car maintenance, vet appointments, prescription pickups, returns. * Manage travel plans ...

Kani Solutions

Senior Tax Manager

Plymouth, MI · On-site

Tax returns, financial statements, trust returns, financial planning, and help with financing * POC ... Extensive experience managing tax and accounting engagements * Strong knowledge of GAAP, financial ...

FORD COMPONENT SALES

Follow-Up Analyst

Dearborn, MI · On-site

Returns Management: Coordinate and finalize shippers for the return of rejected materials to suppliers. * Operational Support: Support specific projects requiring leadership skills and perform other ...

Sedgwick

Return-to-Work Specialist

Lansing, MI · On-site

Develops contacts with company managers to introduce the program; represents the client. * Contacts ... Good working knowledge of return-to-work or job accommodation procedures * Good technical knowledge ...

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Returns Manager information

What are some common challenges faced by returns managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What is a returns manager?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the key skills and qualifications needed to thrive as a returns manager?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.
What are the most commonly searched types of Returns jobs in Michigan? The most popular types of Returns jobs in Michigan are:
What are popular job titles related to Returns Manager jobs in Michigan? For Returns Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Returns Manager jobs in Michigan look for? The top searched job categories for Returns Manager jobs in Michigan are:
What cities in Michigan are hiring for Returns Manager jobs? Cities in Michigan with the most Returns Manager job openings:
Returns Manager jobs near you
Infographic showing various Returns Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Tax Manager

VBA CPAs

Grand Rapids, MI • On-site

$106K - $139K/yr

Full-time

Posted 14 days ago

Job description

About our Firm:
We are small and we are local. VBA CPAs staff members enjoy having the privilege of working in an environment where we are able to get to know one another and work closely together to ensure that our clients benefit from the expertise of the firm as a whole. We provide an alternative to the big firm environment. Our atmosphere is fun, straightforward, and family friendly. We intend to keep our operation simple and focused on the needs of our clients.
About the Position:
The ideal candidate will have experience in a wide range of tax return preparation with the focus being on Individual Tax Returns. Tax planning and tax research will also be required for this position. Additional skills with business tax, personal property tax, trust, estate, and nonprofit tax returns are a plus. This person will be responsible for managing client tax engagements and supervision of busy season tax interns.
Responsibilities:
Research, organize and review client tax documentation
Prepare Individual income tax returns
Maintain compliance with tax regulations
Reviews federal and state income tax returns for individuals
Handles federal, state and local tax audits and letters.
Prepares research memoranda, written correspondence/guidance, and other documents for submission to the IRS or other taxing authorities.
Trains and supervises staff, reviews and evaluates their work.
Manages multiple clients, budgets and production goals.
Skills:
Skilled at building relationships and interacting with clients to provide excellent planning, consulting and expertise
Excellent communication skills with clients and team
Skilled at delegation to appropriate staff and ability to coach
Good at meeting deadlines and solving problems
Strong leadership and personnel management skills
Analytical skills with detail orientation
Ability to find and implement opportunities for process improvement in tax procedures
Qualifications:
Current CPA license
8 + years of recent public accounting experience
Knowledge of Federal, State and Local tax regulations
Knowledge of CCH products is a plus, including Axcess Tax, Axcess Practice, and Prosystem fx Engagement
Knowledge of QuickBooks is a plus

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