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Returns Manager Jobs in Michigan (NOW HIRING)

MacAllister Rentals

Warehouse Person

Lansing, MI · On-site

$16.25 - $19.75/hr

Accept and process any parts returns * Managing the shipping and receiving, including the planning of routes of shipment * Advise customers on products, any updates, and any policies, procedures and ...

MacAllister Machinery

Warehouse Person

Lansing, MI

$14.25 - $17.50/hr

Accept and process any parts returns * Managing the shipping and receiving, including the planning of routes of shipment * Advise customers on products, any updates, and any policies, procedures and ...

Victory Automotive Group

Tax Director

Ann Arbor, MI

$175K - $200K/yr

This role involves filing personal, trust, real estate, and management company returns, as well as managing personal property tax returns and depreciation schedules. This summary outlines core ...

macallistermachinery

Warehouse Person

Lansing, MI · On-site

$16.25 - $19.75/hr

Accept and process any parts returns * Managing the shipping and receiving, including the planning of routes of shipment * Advise customers on products, any updates, and any policies, procedures and ...

Victory Automotive Group

Tax Director

Ann Arbor, MI

This role involves filing personal, trust, real estate, and management company returns, as well as managing personal property tax returns and depreciation schedules. This summary outlines core ...

Isabella Bank

Credit Analyst Intern

Mount Pleasant, MI · On-site

Prepare financial spreads, based on analysis of tax returns, management and reviewed financial statements. * Perform tasks related to annual loan reviews * Complete monthly reporting tasks. * Assume ...

Neogen

Equipment Return Specialist

Lansing, MI · On-site

Track and documents returned items within inventory management systems to maintain accurate records. * Process returns requests and issue Return Merchandise Authorizations (RMA) in accordance with ...

Pick Your Part

Sales - Retail Counter

Wayland, MI · On-site

$19K - $23K/yr

Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims * Assumes other duties as assigned Requirements Basic ...

Pick Your Part

Sales - Retail Counter

Wayland, MI · On-site

$19K - $23K/yr

Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims * Assumes other duties as assigned Requirements: Basic ...

Maner Costerisan

Tax Manager/Senior Manager

Lansing, MI · Hybrid

$90K - $130K/hr

The Tax Manager/Senior Manager will be responsible for leading complex tax engagements and managing ... Complete financial statements, tax returns and special services within your area of expertise.

Maner Costerisan

Tax Manager/Senior Manager

Lansing, MI · On-site

$80 - $120/hr

The Tax Manager/Senior Manager will be responsible for leading complex tax engagements and managing ... Complete financial statements, tax returns and special services within your area of expertise.

Sage Haus

Part-Time House Manager

Niles, MI

$28 - $32/hr

Handle Amazon, Costco, and Target orders and returns. * Manage mail and package handling; break down boxes. Deep Cleaning & Special Projects * Occasional deep cleans including fridge, oven ...

Sage Haus

Part-Time House Manager

Niles, MI · On-site

$28 - $32/hr

Handle Amazon, Costco, and Target orders and returns. * Manage mail and package handling; break down boxes. Deep Cleaning & Special Projects * Occasional deep cleans including fridge, oven ...

New

Sage Haus

Part-Time House Manager

Niles, MI · On-site

$28 - $32/hr

Handle Amazon, Costco, and Target orders and returns. * Manage mail and package handling; break down boxes. Deep Cleaning & Special Projects * Occasional deep cleans including fridge, oven ...

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Returns Manager information

What are some common challenges faced by returns managers and how can they effectively address them?

Returns Managers often face challenges such as handling high volumes of returned merchandise, ensuring accurate processing, and minimizing costs associated with returns. Effective communication with warehouse staff, customer service teams, and suppliers is essential to streamline the reverse logistics process. Implementing clear return policies and leveraging technology for tracking and analysis can help identify trends, reduce errors, and improve overall efficiency. Continual process improvement and collaboration with cross-functional teams are key to overcoming these challenges and maintaining customer satisfaction.

What is a returns manager?

Returns Managers are professionals responsible for overseeing the process of product returns within a company. They coordinate the receipt, inspection, and disposition of returned goods, ensuring that company policies and customer satisfaction standards are met. Returns Managers work closely with logistics, customer service, and warehouse teams to streamline returns procedures, minimize losses, and improve the overall returns experience. Their role is vital in maintaining inventory accuracy and reducing the financial impact of product returns.

What is the difference between Returns Manager vs Customer Service Representative?

Returns ManagerCustomer Service Representative
Typically requires experience in logistics, inventory management, and sometimes certifications in supply chain or retail management.Usually requires strong communication skills, basic computer skills, and customer service experience.
Works mainly in retail, e-commerce, or logistics environments managing return processes and policies.Works across various industries, handling customer inquiries, complaints, and support via phone, email, or chat.
Focuses on overseeing return operations, policy enforcement, and team management.Focuses on assisting customers, resolving issues, and providing product or service information.

While both roles involve customer interaction, the Returns Manager handles the strategic and operational aspects of product returns, often requiring industry-specific knowledge, whereas the Customer Service Representative provides direct support to customers across a broader range of issues.

What are the key skills and qualifications needed to thrive as a returns manager?

To thrive as a Returns Manager, you need expertise in supply chain management, inventory control, and data analysis, often supported by a bachelor’s degree in business or logistics. Familiarity with warehouse management systems (WMS), ERP software, and return authorization tools is typically required. Strong problem-solving abilities, leadership, and effective communication are essential soft skills for managing teams and resolving customer issues. These skills ensure efficient, cost-effective return processes and uphold customer satisfaction in a highly competitive marketplace.
What are the most commonly searched types of Returns jobs in Michigan? The most popular types of Returns jobs in Michigan are:
What are popular job titles related to Returns Manager jobs in Michigan? For Returns Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Returns Manager jobs in Michigan look for? The top searched job categories for Returns Manager jobs in Michigan are:
What cities in Michigan are hiring for Returns Manager jobs? Cities in Michigan with the most Returns Manager job openings:
Returns Manager jobs near you
Infographic showing various Returns Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Warehouse Person

MacAllister Rentals

Lansing, MI • On-site

$16.25 - $19.75/hr

Other

Posted 26 days ago

Job description

Description
2nd Shift
Objective
The position objective of a warehouse person is to be the face of MacAllister CAT to those customers needing parts for their equipment. The successful candidate would process parts orders in a timely manner to provide quality and speedy service.
Responsibilities
With direction and supervision, you will:
  • Pick and pack orders
  • Manage stocks/inventory
  • Receive and inspect remanufactured parts
  • Accept and process any parts returns
  • Managing the shipping and receiving, including the planning of routes of shipment
  • Advise customers on products, any updates, and any policies, procedures and programs as necessary
  • Operate warehouse equipment (hose machine, forklifts)
  • Maintain a clean working area as per MacAllister CAT policies

Qualifications
To be considered for this position you should have:
  • Minimum completion of High School Diploma
  • Previous experience of 1-2 years working in a parts/stocks department within a retail organization
  • Strong customer support and communication skills to work face to face with customers and internal staff
  • Ability to lift up to 50 lbs
  • Ability to navigate stock management software

Nice to have:
  • Previous experience utilizing supply chain management software to manage inventory and track orders
  • Formal training/certification in operation of forklift

Disclaimer
Any Duties and Responsibilities described within the Careers Page are not a comprehensive list, and the scope of the job may change as necessitated by business demands.
All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.

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