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Return Merchandise Authorization Jobs (NOW HIRING)

Classet

Warehouse Driver

East Rutherford, NJ · On-site

$20 - $22/hr

Experience managing RMA (Return Merchandise Authorization) processes Benefits * Health, dental, and vision insurance * 401(k) with company match * HSA and FSA accounts * 10 paid holidays and flexible ...

Classet

Warehouse Driver

East Rutherford, NJ

$20 - $22/hr

Experience managing RMA (Return Merchandise Authorization) processes Benefits * Health, dental, and vision insurance * 401(k) with company match * HSA and FSA accounts * 10 paid holidays and flexible ...

Pacer Group

Sales Process Associate

Plymouth, MN · On-site

$14.75 - $20/hr

Review, submit, and track job packages; process return merchandise authorization (RMA) requests * Execute other duties as assigned Position Requirements Education: * High school diploma or equivalent ...

Vicor Corporation

Failure Analysis RMA Manager

Andover, MA · On-site

$111K - $135K/yr

In this role the motivated and highly technical Quality professional will maintain and improve our return merchandise authorization (RMA) processing including cycle time, administration, publishing ...

Vicor Corporation

Failure Analysis RMA Manager

Andover, MA · On-site

$111K - $135K/yr

In this role the motivated and highly technical Quality professional will maintain and improve our return merchandise authorization (RMA) processing including cycle time, administration, publishing ...

Vicor Corporation

Failure Analysis RMA Manager

Andover, MA · On-site

$111K - $135K/yr

In this role the motivated and highly technical Quality professional will maintain and improve our return merchandise authorization (RMA) processing including cycle time, administration, publishing ...

Sanmina

RMA Repair Technician

Pleasant Prairie, WI · On-site

The RMA (Return Merchandise Authorization) Repair Technician Coordinator bridges logistics and hands-on hardware repair. This role will authorize and process customer returns, physically diagnose and ...

xAI

Inventory Specialist

Memphis, TN · On-site

$17.25 - $21.75/hr

Manage Return Merchandise Authorization (RMA) processes, including inspection, documentation, and coordination with vendors for returns and repairs. * Perform accurate data entry for inventory ...

xAI

Inventory Specialist

Southaven, MS · On-site

$16.75 - $21.25/hr

Manage Return Merchandise Authorization (RMA) processes, including inspection, documentation, and coordination with vendors for returns and repairs. * Perform accurate data entry for inventory ...

Foxconn WI

Test Technician

Mount Pleasant, WI · On-site

Analyze test correlation of RMA (return merchandise authorization) fallout and work with vendors to follow up with FA (failure analysis) results. * Document procedure, update SOPs. * Help create and ...

Foxconn WI

Test Technician

Mount Pleasant, WI · On-site

Analyze test correlation of RMA (return merchandise authorization) fallout and work with vendors to follow up with FA (failure analysis) results. * Document procedure, update SOPs. * Help create and ...

LHH US

Technical Support Rep

Rochelle Park, NJ

$50K - $60K/yr

Issue, track, and process RMA (Return Merchandise Authorization) requests * Evaluate, quote, and support the repair of returned products * Maintain and update the internal knowledge base with product ...

Nordson Corporation

Material Handler I

Clinton, SC · On-site

$15.75 - $19.25/hr

Initiate the Return Merchandise Authorization (RMA) process in the system. Receiving: * Receive supplier deliveries and verify against purchase orders. * Inspect the condition of received goods and ...

trimarkusa

Inventory Control Coordinator

Lewisville, TX

$17.75 - $22.50/hr

Oversee the processing of Return Merchandise Authorization (RMA) and returned products, ensuring efficient handling and documentation. COMPETENCIES: * Strong analytical and problem-solving ...

trimarkusa

Inventory Control Coordinator

Lewisville, TX

$17.75 - $22.50/hr

Oversee the processing of Return Merchandise Authorization (RMA) and returned products, ensuring efficient handling and documentation. COMPETENCIES: * Strong analytical and problem-solving ...

xAI

Inventory Specialist

Memphis, TN · On-site

$17.25 - $21.75/hr

Manage Return Merchandise Authorization (RMA) processes, including inspection, documentation, and coordination with vendors for returns and repairs. * Perform accurate data entry for inventory ...

Nordsonhcm

Material Handler I

Clinton, SC

$15.75 - $19.25/hr

Initiate the Return Merchandise Authorization (RMA) process in the system. Receiving: * Receive supplier deliveries and verify against purchase orders. * Inspect the condition of received goods and ...

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Return Merchandise Authorization information

What is Return Merchandise Authorization (RMA)?

Return Merchandise Authorization (RMA) is a process used by companies to manage the return of products from customers. Before returning an item, customers typically need to obtain an RMA number from the seller, which helps track and approve the return. This process ensures that returns are handled efficiently, products are properly inspected, and refunds or replacements are issued as appropriate. RMAs help both businesses and customers streamline the return process and reduce errors.

What are the key skills and qualifications needed to thrive as a Return Merchandise Authorization (RMA) Specialist, and why are they important?

To thrive as a Return Merchandise Authorization (RMA) Specialist, you need strong attention to detail, organizational skills, and experience with inventory or logistics processes, typically supported by a high school diploma or equivalent. Familiarity with RMA management software, ERP systems like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent problem-solving abilities, customer service orientation, and effective communication skills help manage returns efficiently and maintain positive client relationships. These skills ensure accurate processing, minimize errors, and support overall customer satisfaction in supply chain operations.

What is the difference between Return Merchandise Authorization vs Customer Service Representative?

Return Merchandise AuthorizationCustomer Service Representative
Handles product returns, exchanges, and refunds processProvides general customer support, answers inquiries, and resolves issues
Requires knowledge of return policies and inventory systemsRequires communication skills and product knowledge
Work environment often in warehouses or retail storesWork environment typically in call centers or retail settings
Commonly employed by retail, e-commerce, and manufacturing companiesEmployed across various industries including retail, telecom, and services

While Return Merchandise Authorization specialists focus on managing product returns and refunds, Customer Service Representatives handle a broader range of customer interactions. Both roles require strong communication skills, but their core responsibilities differ in scope and focus.

What are typical challenges faced by professionals working in Return Merchandise Authorization (RMA) roles, and how can they be addressed?

Professionals in RMA roles often encounter challenges such as processing high volumes of returns efficiently, ensuring accurate documentation, and communicating effectively with customers and vendors regarding return policies and timelines. Balancing speed with attention to detail is crucial to avoid errors that could impact inventory or customer satisfaction. Strong organizational skills, proficiency with inventory management systems, and a clear understanding of company policies help address these challenges. Regular training and open communication with the logistics, customer service, and quality assurance teams also contribute to smoother RMA operations.
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Return Merchandise Authorization jobs near you
Infographic showing various Return Merchandise Authorization job openings in the United States as of May 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.
Warehouse Driver

Warehouse Driver

Classet

East Rutherford, NJ • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 26 days ago

Job description

Owl Services is Hiring a Warehouse Driver!
Location: East Rutherford, NJ
Schedule: Monday - Friday, 7:00 AM - 4:00 PM
Pay Rate: $20 - $22 per hour
Employment Type: Full-Time
Work Environment: Onsite
Overview
Owl Services is seeking a reliable and detail-oriented Warehouse Driver to support daily operations and ensure timely delivery of essential petroleum parts. This role combines warehouse responsibilities with local driving, making you a key link between internal teams, technicians, and customers.
You'll be joining a stable and growing team where accuracy, safety, and efficiency are highly valued.
What Success Looks Like
In this role, you will balance time on the road with time in the warehouse. Your success is measured by the accuracy of our inventory and the timeliness of our deliveries.
  • Daily Operations: You will pick and pack orders, manage incoming and outgoing shipments, and ensure inventory records are updated accurately in our computer system.
  • Delivery: You will safely operate a box truck or rack body truck to deliver petroleum parts to clients and internal technicians throughout the area.
  • Customer Interaction: You will serve as a face for our company at the parts counter, assisting customers with orders and processing returns (RMA).
  • Long-term Growth: Over time, you will become a subject matter expert in our parts inventory and logistics workflow, helping to organize equipment for scheduled service projects and maintaining a highly functional, clean work environment.

Requirements
Must Have
  • High school diploma or equivalent
  • Proven experience in warehouse, shipping, or receiving
  • Ability to operate a 26ft+ rack body truck and box truck
  • Clean driving record
  • Proficiency with computer systems for inventory tracking
  • Ability to lift and carry up to 50 lbs regularly
  • Strong communication and customer service skills
  • Willingness to obtain a DOT medical card (company paid)

Nice to Have
  • CDL license
  • Experience managing RMA (Return Merchandise Authorization) processes

Benefits
  • Health, dental, and vision insurance
  • 401(k) with company match
  • HSA and FSA accounts
  • 10 paid holidays and flexible time off
  • Company-paid life insurance
  • Disability and occupational accident coverage
  • Employee Assistance Program (EAP)
  • Paid training and career development opportunities
Classet logo

About Classet

Sourced by ZipRecruiter

We're on a mission Classet was founded to improve the massive skills gap and the challenge to find true upward mobility in the blue collar space. We believe everyone should have access to a quality, economically sustainable, and rewarding career. We want to help make that a reality. Classet Helps Companies Find and Train Skilled Workers We use software, content, and our community to help companies promote their opportunities, find people to hire, and ultimately accelerate the training process.

Industry

Internet and it

Company size

1 - 10 Employees

Headquarters location

Chicago, IL, US

Year founded

2021

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