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Return Merchandise Authorization Jobs in Florida

Peak Technologies

Repair Administrator

Miami, FL · On-site

$16.35 - $17/hr

JOB SUMMARY & SCOPE Responsible for assisting with the Return Merchandise Authorization (RMA) process for our Manage Service and Depot repair customers. This position works closely with Receiving ...

Niagara Bottling

Warehouse Associate II

Jupiter, FL · On-site

$15 - $17.75/hr

Process Return Merchandise Authorizations (RMA) efficiently and accurately. * Validate new SKU's in the WMS to ensure proper storage and handling by the LGVs (Laser Guided Vehicles). * Clear blocked ...

Niagara Bottling LLC

Warehouse Associate II

Miami, FL · On-site

$15.25 - $18.25/hr

Process Return Merchandise Authorizations (RMA) efficiently and accurately. * Validate new SKU's in the WMS to ensure proper storage and handling by the LGVs (Laser Guided Vehicles). * Clear blocked ...

Niagara Bottling, LLC

Warehouse Associate II

Jupiter, FL · On-site

$15.75 - $18.50/hr

Process Return Merchandise Authorizations (RMA) efficiently and accurately. * Validate new SKU's in the WMS to ensure proper storage and handling by the LGVs (Laser Guided Vehicles). * Clear blocked ...

Tricehealthcare

Customer Order Mgmt Rep

Stuart, FL · On-site

$26.55/hr

Process customer returns according to established department policies and procedures, including thorough knowledge on the departmental return merchandise authorization process (RMA) . Work closely ...

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Return Merchandise Authorization information

What is return merchandise authorization?

Return Merchandise Authorization (RMA) is a process used by companies to manage the return of products from customers. Before returning an item, customers typically need to obtain an RMA number from the seller, which helps track and approve the return. This process ensures that returns are handled efficiently, products are properly inspected, and refunds or replacements are issued as appropriate. RMAs help both businesses and customers streamline the return process and reduce errors.

What are the key skills and qualifications needed to thrive as a return merchandise authorization specialist?

To thrive as a Return Merchandise Authorization (RMA) Specialist, you need strong attention to detail, organizational skills, and experience with inventory or logistics processes, typically supported by a high school diploma or equivalent. Familiarity with RMA management software, ERP systems like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent problem-solving abilities, customer service orientation, and effective communication skills help manage returns efficiently and maintain positive client relationships. These skills ensure accurate processing, minimize errors, and support overall customer satisfaction in supply chain operations.

What are typical challenges faced by professionals working in return merchandise authorization roles, and how can they be addressed?

Professionals in RMA roles often encounter challenges such as processing high volumes of returns efficiently, ensuring accurate documentation, and communicating effectively with customers and vendors regarding return policies and timelines. Balancing speed with attention to detail is crucial to avoid errors that could impact inventory or customer satisfaction. Strong organizational skills, proficiency with inventory management systems, and a clear understanding of company policies help address these challenges. Regular training and open communication with the logistics, customer service, and quality assurance teams also contribute to smoother RMA operations.

What is the difference between Return Merchandise Authorization vs Customer Service Representative?

Return Merchandise AuthorizationCustomer Service Representative
Handles product returns, exchanges, and refunds processProvides general customer support, answers inquiries, and resolves issues
Requires knowledge of return policies and inventory systemsRequires communication skills and product knowledge
Work environment often in warehouses or retail storesWork environment typically in call centers or retail settings
Commonly employed by retail, e-commerce, and manufacturing companiesEmployed across various industries including retail, telecom, and services

While Return Merchandise Authorization specialists focus on managing product returns and refunds, Customer Service Representatives handle a broader range of customer interactions. Both roles require strong communication skills, but their core responsibilities differ in scope and focus.

What are the most commonly searched types of Return Merchandise Authorization jobs in Florida?

The most popular types of Return Merchandise Authorization jobs in Florida are:

What are popular job titles related to Return Merchandise Authorization jobs in Florida?

For Return Merchandise Authorization jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Return Merchandise Authorization jobs in Florida look for?

The top searched job categories for Return Merchandise Authorization jobs in Florida are:

Return Merchandise Authorization jobs near you
Infographic showing various Return Merchandise Authorization job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution.

Construction Office Admin

Facility Solutions Group, Inc.

Lake Park, FL

$17.50 - $24/hr

Full-time

Posted 14 days ago

Job description

As an Construction Office Admin, you will skillfully work with our project management, estimating, service and sales departments. The ideal candidate should be comfortable working in Excel, Word and have excellent customer service skills. We are seeking candidates with strong and positive organizational skills to assist with project coordination. 


  • Managing inbound and outbound calls. 
  • Manage return merchandise authorization forms.  
  • Maintain office supplies.  
  • Provide department managers with full administrative support by entering information into various databases.  
  • Assist the estimating department with the preparation of bid packages. 
  • Maintain scheduling and event calendars. 
  • Perform general administrative duties such as but not limited to: copying, faxing, filling, organizing, mailing and document development. 
  • Other Administrative duties as assigned

  • High School Diploma or General Education Degree  
  • One year experience  
  • Valid driver’s license 
  • Must be able to pass a drug and background screen. 
  • Ability to multitask while staying organized. 
  • Strong verbal and written communication skills 
  • Positive customer service skills 
  • Experience in lighting and electrical is a plus!

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


Facility Solutions Group logo

About Facility Solutions Group

Sourced by ZipRecruiter

For 40 years, FSG has helped Businesses of all sizes with Lighting, Electrical, Signage & Technology challenges. But it is not what we do that makes us different, it's why we do it. FSG was founded in 1982 on the guiding principle that Hard work, Dedication to excellence, and Continual learning will always yield a positive result for everyone involved. Since then, FSG has grown from a Small lighting Distributor in San Antonio Texas, to one of the Nation's largest lighting Distributors and Electrical Contractors. Today, FSG employs more than 2000 Employees Nationwide and works with more than a thousand affiliate vendors from all four corners of the Nation. FSG's customers list includes every type of Business from top name Multisite Consumer Brands, to General Contractors, to local neighborhood Businesses.

Industry

Facilities support services

Company size

1,001 - 5,000 Employees

Headquarters location

Austin, TX, US

Year founded

1982

Social media

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