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Return Merchandise Authorization Jobs in Florida

Crane Company

Buyer II

Fort Walton Beach, FL

Obtain Return Merchandise Authorizaton (RMA), and process return transactions in Oracle (ERP System ... If applicable, final offers will be contingent on ability to obtain authorization for access to U.S ...

Crane Company

Buyer II

Fort Walton Beach, FL · On-site

Obtain Return Merchandise Authorizaton (RMA), and process return transactions in Oracle (ERP System ... If applicable, final offers will be contingent on ability to obtain authorization for access to U.S ...

Crane Co.

Buyer II

Fort Walton Beach, FL · On-site

$60 - $80/hr

Obtain Return Merchandise Authorizaton (RMA), and process return transactions in Oracle (ERP System ... If applicable, final offers will be contingent on ability to obtain authorization for access to U.S ...

New

Crane Company

Buyer II

Fort Walton Beach, FL · On-site

Obtain Return Merchandise Authorizaton (RMA), and process return transactions in Oracle (ERP System ... If applicable, final offers will be contingent on ability to obtain authorization for access to U.S ...

Crane Company

Buyer II

Fort Walton Beach, FL · On-site

Obtain Return Merchandise Authorizaton (RMA), and process return transactions in Oracle (ERP System ... If applicable, final offers will be contingent on ability to obtain authorization for access to U.S ...

Costco Wholesale Corporation

RTV Clerk

Port Saint Lucie, FL · On-site

$14.50 - $17.50/hr

Obtains vendor return authorization for items and ships out. Provides a high level of member service. Job Duties * Checks in damaged and defective merchandise by keying to Non-Saleable Inventory.

Costco Wholesale Corporation

RTV Clerk

Port Saint Lucie, FL · On-site

$14.50 - $17.50/hr

Obtains vendor return authorization for items and ships out. Provides a high level of member service. Job Duties * Checks in damaged and defective merchandise by keying to Non-Saleable Inventory.

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Return Merchandise Authorization information

What is return merchandise authorization?

Return Merchandise Authorization (RMA) is a process used by companies to manage the return of products from customers. Before returning an item, customers typically need to obtain an RMA number from the seller, which helps track and approve the return. This process ensures that returns are handled efficiently, products are properly inspected, and refunds or replacements are issued as appropriate. RMAs help both businesses and customers streamline the return process and reduce errors.

What are the key skills and qualifications needed to thrive as a return merchandise authorization specialist?

To thrive as a Return Merchandise Authorization (RMA) Specialist, you need strong attention to detail, organizational skills, and experience with inventory or logistics processes, typically supported by a high school diploma or equivalent. Familiarity with RMA management software, ERP systems like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent problem-solving abilities, customer service orientation, and effective communication skills help manage returns efficiently and maintain positive client relationships. These skills ensure accurate processing, minimize errors, and support overall customer satisfaction in supply chain operations.

What are typical challenges faced by professionals working in return merchandise authorization roles, and how can they be addressed?

Professionals in RMA roles often encounter challenges such as processing high volumes of returns efficiently, ensuring accurate documentation, and communicating effectively with customers and vendors regarding return policies and timelines. Balancing speed with attention to detail is crucial to avoid errors that could impact inventory or customer satisfaction. Strong organizational skills, proficiency with inventory management systems, and a clear understanding of company policies help address these challenges. Regular training and open communication with the logistics, customer service, and quality assurance teams also contribute to smoother RMA operations.

What is the difference between Return Merchandise Authorization vs Customer Service Representative?

Return Merchandise AuthorizationCustomer Service Representative
Handles product returns, exchanges, and refunds processProvides general customer support, answers inquiries, and resolves issues
Requires knowledge of return policies and inventory systemsRequires communication skills and product knowledge
Work environment often in warehouses or retail storesWork environment typically in call centers or retail settings
Commonly employed by retail, e-commerce, and manufacturing companiesEmployed across various industries including retail, telecom, and services

While Return Merchandise Authorization specialists focus on managing product returns and refunds, Customer Service Representatives handle a broader range of customer interactions. Both roles require strong communication skills, but their core responsibilities differ in scope and focus.

What are the most commonly searched types of Return Merchandise Authorization jobs in Florida?

The most popular types of Return Merchandise Authorization jobs in Florida are:

What are popular job titles related to Return Merchandise Authorization jobs in Florida?

For Return Merchandise Authorization jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Return Merchandise Authorization jobs in Florida look for?

The top searched job categories for Return Merchandise Authorization jobs in Florida are:

Return Merchandise Authorization jobs near you
Infographic showing various Return Merchandise Authorization job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution.

Accounts Receivable Representative

Harmar Mobility LLC

Sarasota, FL • On-site

$18.25 - $23.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Harmar Mobility rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

431st of 496 rated machine equipment manufacturers

Job description

Want a fulfilling job while working for a Great Place to Work-certified company? Looking for opportunities to grow in your position and enhance your craft? Do you enjoy working with a team, where your opinions and ideas are strongly valued? Lift your life by joining Harmar Mobility, where our purpose is to lift lives within our team, among our network of dealers, and in our communities across the nation. We manufacture mobility device lifts for vehicles and accessibility products to help those with mobility difficulties enjoy their independence and continue to make meaningful memories, whether they're at home or on the road.
The Accounts Receivable (A/R) Dealer Rep. will be responsible for dealer accounts within assigned territories.
This role includes secure revenue by verifying, posting, and resolving any discrepancies in a timely manner.
Assisting with various AR related tasks involving, credit line, & orders in suspense.
Communicate, provide necessary supporting documents and resolution of open items on accounts.
The A/R Dealer Rep will need to follow-up and escalate A/R issues, as needed, and must work in effort with dealers and various internal departments to contribute to and assist in managing receivables to reduce risk. Effective communication and collaboration between internal teams and external customers and dealers is crucial to this role.
Harmar has proudly been recognized three years in a row as a "Great Place to Work" by Great Place to Work® US.
Receive payments from multiple sources (credit card, lockbox, ach, wire, remote & portal) and post payments using remittances to customer accounts.
  • Review suspense orders and obtain necessary approval or payment to release orders.
  • Monitor assigned territory accounts (approx..400) using various software and reporting tools such as SalesForce, SysPro and numerous internet sites.
  • Contact delinquent dealer accounts via phone, email, text, and place customers on credit hold or with collection agency.
  • Review RMAs (returned merchandise authorizations) to ensure customer has paperwork, return has been/ being sent will call tag and credit is forthcoming.
  • Communicates with customer by telephone in attempt to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with dealer/customer.
  • Records information about the financial status of customers and status of collection efforts.
  • Advise and or arrange for debt repayment or establish repayment schedule with agreed structure.
  • Persuade customers to resolve amounts due on accounts from damaged claims or non-payable checks to return merchandise requests.
  • Handle all customer/ dealer needs for copies of invoices, credits, PODs & statements.
  • Maybe required to perform customer account maintenance or assist in audits as needed.
  • Monthly account Reconciliation - ability to discuss any assigned accounts and their status with management.
  • Sort and file electronic correspondence; perform miscellaneous clerical duties.
  • Other duties as assigned

Requirements
  • 5 to 7 years AR, cash application and collection experience.
  • Understanding of basic principles of finance, accounting.
  • Ability to clearly articulate to customers, colleagues' various issues scenarios.
  • Strong attention to detail - motivated self-starter.
  • Flexible with ability to work under deadlines and be able to deliver accurate and completed tasks.
  • Benefits include: Medical, Dental, Vision, STD, LTD, vacation and sick/personal days, 8 paid Holidays, and 401(k) with company match.

Harmar's Core Values:
To maintain a positive, inclusive, and productive environment, Harmar Mobility has established six core values: Team Player, Gets Stuff Done, Can-do Attitude, Genuinely Cares, Does the Right Thing, and Embraces Inclusion. Feel as though you align with our core values? We'd love to hear from you!
Harmar Mobility is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, or veteran status.

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