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Return Merchandise Authorization Manager Jobs (NOW HIRING)

S & K Technologies, Inc.

Warehouse Manager SKSG

Pharr, TX · On-site

$70K - $90K/yr

Manages and oversees staff perform return merchandise authorization (RMA), return authorization (RA) and return goods authorization (RGA) process. * Promote, execute, and adhere to the company ...

New

Amain Com Inc

Product Returns Specialist

Chico, CA · On-site

Product Returns Specialist Lead & Customer Service Manager Classification: Full-Time (Approx. 40 ... the Return Merchandise Authorization (RMA) workflow. Requirements Key Responsibilities Primary ...

Amain Com Inc

Product Returns Specialist

Charlotte, NC · On-site

Product Returns Specialist Lead & Customer Service Manager Classification: Full-Time (Approx. 40 ... the Return Merchandise Authorization (RMA) workflow. Requirements Key Responsibilities Primary ...

S & K Technologies, Inc.

Warehouse Manager SKSG

Pharr, TX · On-site

$70K - $90K/yr

Manages and oversees staff perform return merchandise authorization (RMA), return authorization (RA) and return goods authorization (RGA) process. * Promote, execute, and adhere to the company ...

New

Peak Technologies

Repair Administrator

Miami, FL · On-site

$16.35 - $17/hr

JOB SUMMARY & SCOPE Responsible for assisting with the Return Merchandise Authorization (RMA) process for our Manage Service and Depot repair customers. This position works closely with Receiving ...

Amazon

IT Support Associate II, IT Supply Chain

Antioch, TN · On-site

$20.50 - $28/hr

... management, Return Merchandise Authorization (RMA) & liquidation. Our initiatives deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of ...

Zapnix LLC

Device Shipment Coordinator

Burlingame, CA · On-site

$22 - $29.25/hr

... Return Merchandise Authorization) processes 4. Inventory & Compliance * Maintain accurate records of devices shipped, received, and in-transit * Ensure compliance with Client's asset management and ...

New

Cinter Career

Sales Coordinator

Vernon Hills, IL · On-site

$18.25 - $25/hr

Support order closing processes, including invoice preparation, payment tracking, return merchandise authorization (RMA) processing, and order status management. * Monitor order progress and provide ...

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Return Merchandise Authorization Manager information

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How much do return merchandise authorization manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for return merchandise authorization manager in the United States is $23.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $26.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Return Merchandise Authorization (RMA) manager, and how can they be addressed?

RMA Managers often encounter challenges such as managing high volumes of returns, ensuring efficient communication between customers, warehouses, and suppliers, and minimizing processing delays. Effective RMA Managers implement clear return policies, leverage software tools for tracking, and maintain strong relationships across departments to facilitate smooth operations. Proactive problem-solving and continuous process improvement are key to reducing errors, preventing bottlenecks, and maintaining customer satisfaction.

What does a Return Merchandise Authorization (RMA) manager do?

A Return Merchandise Authorization (RMA) Manager oversees the process of handling product returns, ensuring that returned goods are received, inspected, and processed according to company policies. They coordinate with customers, warehouses, and manufacturers to authorize returns, issue refunds or replacements, and resolve any issues that arise. The RMA Manager also develops and implements procedures to streamline returns, reduce costs, and improve customer satisfaction. Their role is critical in maintaining inventory accuracy and upholding the company's reputation for customer service.

What is the difference between Return Merchandise Authorization Manager vs Customer Service Representative?

Return Merchandise Authorization ManagerCustomer Service Representative
Focuses on managing return processes, authorizations, and policiesHandles customer inquiries, complaints, and support
Requires knowledge of return procedures, inventory, and company policiesRequires strong communication, problem-solving, and product knowledge
Typically works in logistics, retail, or manufacturing industriesWorks across various industries including retail, telecom, and service sectors
Commonly requires customer service experience, organizational skills, and familiarity with return systemsRequires excellent communication skills, patience, and customer service experience

The Return Merchandise Authorization Manager primarily manages the return process and policies, ensuring smooth operations. In contrast, Customer Service Representatives focus on assisting customers directly with inquiries and issues. While both roles require customer service skills, the manager role involves more process oversight and policy management, often within logistics or retail environments.

What are the key skills and qualifications needed to thrive as a Return Merchandise Authorization (RMA) manager?

To thrive as an RMA Manager, you need expertise in returns processing, inventory management, and a solid understanding of warranty policies, often supported by a degree in business or supply chain management. Familiarity with ERP systems, returns management software, and data analysis tools like Excel is typically required. Strong problem-solving, attention to detail, and effective communication skills help manage customer expectations and coordinate cross-functional teams. These skills are crucial for ensuring efficient returns operations, minimizing losses, and maintaining customer satisfaction.
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Return Merchandise Authorization Manager jobs near you
Infographic showing various Return Merchandise Authorization Manager job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $49,663 per year, or $23.9 per hour.

Project Manager (Data Center/Infrastructure Improvement) W2 OR 1099 ONLY

Scubyt Inc

Santa Clara, CA • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Position: Project Manager (Data Center/Infrastructure Improvement)

Type: contract

Duration: 6-12+ months

Location: Santa Clara, CA

(NOTE: NEED LOCALS ONLY)


A Data Center, Infrastructure, Optimization Project Manager oversees the end-to-end lifecycle of critical facility projects, including designing, Optimizing, constructing, and maintaining data center environments and specialized laboratory equipment. They are responsible for managing power, cooling, and hardware installation to ensure maximum uptime, efficiency, and safety


Core Responsibilities


· Project Management & Planning: Leading large-scale data center expansions, infrastructure upgrades, and lab equipment installations, ensuring adherence to project timelines and budgets.

· Infrastructure & Facility Operations: Overseeing power systems, liquid cooling, and environmental controls (H/CaC) to optimize performance and sustainability.

· Hardware Lifecycle Management: Managing the entire hardware lifecycle from purchase order (PO) to installation, including inventory tracking, asset management, and vendor coordination.

· Supply Chain & Logistics: Coordinating with suppliers for equipment delivery and managing on-site logistics, such as remote hands for installation.

· Risk Mitigation & Compliance: Ensuring compliance with data privacy, security, and safety regulations (e.g., OSHA, ISO). Developing mitigation plans for potential equipment failures or supply chain disruptions.

· Vendor Management: Managing relationships with vendors, contractors, and service providers for maintenance and repair, including Return Merchandise Authorization (RMA) processes


Required Skills and Qualifications


· Experience: 3–10+ years in project management, specifically within data centers or critical infrastructure environments.

· Coordinate across the globe, Expansion of data center, standardize, data center and infrastructure improvement and optimization

· Technical Knowledge: Understanding of IT infrastructure (server, storage, networking), data center design principles, and DCIM tools.

· Education: Bachelor’s degree in Engineering, Computer Science, or IT-related fields.

· Certifications: PMP (Project Management Professional) or equivalent is often preferred.

· Tools: Familiarity with MS Project, Jira, and inventory management software.


Apply