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Return Merchandise Authorization Manager Jobs in Georgia

Nidec Corporation

Import / Export Analyst

Suwanee, GA · On-site

... Management (Return Merchandise Authorization): Design and guarantee the correct logistics infrastructure for returning defective or surplus merchandise to suppliers, unrelated entities, or ...

Curant Health

Prior Authorization Specialist

Smyrna, GA · On-site

$18 - $24/hr

In return, Curant Health is committed to providing you competitive pay, excellent benefits, and an ... Curant Health, the leader in patient-centric chronic disease management via specialty pharmacy is ...

Curant Health

Prior Authorization Specialist

Smyrna, GA · On-site

$18 - $24/hr

In return, Curant Health is committed to providing you competitive pay, excellent benefits, and an ... Curant Health, the leader in patient-centric chronic disease management via specialty pharmacy is ...

Kroger

Courtesy Clerk/Grocery Bagger

Jefferson, GA · On-site

$11.50 - $15.50/hr

Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...

Kroger

Courtesy Clerk/Grocery Bagger

Marietta, GA · On-site

$11.50 - $15.25/hr

Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...

Kroger

Courtesy Clerk/Grocery Bagger

Mcdonough, GA · On-site

$11.50 - $15.25/hr

Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...

Kroger

Courtesy Clerk/Grocery Bagger

Dacula, GA · On-site

$11.50 - $15.50/hr

Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...

Kroger

Courtesy Clerk/Grocery Bagger

Griffin, GA

$10.50 - $14.25/hr

Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...

Kroger

Courtesy Clerk/Grocery Bagger

Athens, GA · On-site

$11 - $14.50/hr

Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...

Kroger

Courtesy Clerk/Grocery Bagger

Peachtree City, GA · On-site

$11.50 - $15.50/hr

Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...

Kroger

Courtesy Clerk/Grocery Bagger

Dublin, GA · On-site

$10.75 - $14.25/hr

Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...

Kroger

Courtesy Clerk/Grocery Bagger

Ellenwood, GA · On-site

$11 - $14.50/hr

Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...

Kroger

Courtesy Clerk/Grocery Bagger

Riverdale, GA · On-site

$11.25 - $15.25/hr

Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...

Kroger

Courtesy Clerk/Grocery Bagger

Lagrange, GA · On-site

$9.75 - $13/hr

Return merchandise to store shelves. Gather bascarts and return them to designated areas. Clean ... Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to ...

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Return Merchandise Authorization Manager information

What does a Return Merchandise Authorization (RMA) manager do?

A Return Merchandise Authorization (RMA) Manager oversees the process of handling product returns, ensuring that returned goods are received, inspected, and processed according to company policies. They coordinate with customers, warehouses, and manufacturers to authorize returns, issue refunds or replacements, and resolve any issues that arise. The RMA Manager also develops and implements procedures to streamline returns, reduce costs, and improve customer satisfaction. Their role is critical in maintaining inventory accuracy and upholding the company's reputation for customer service.

What are the key skills and qualifications needed to thrive as a Return Merchandise Authorization (RMA) manager?

To thrive as an RMA Manager, you need expertise in returns processing, inventory management, and a solid understanding of warranty policies, often supported by a degree in business or supply chain management. Familiarity with ERP systems, returns management software, and data analysis tools like Excel is typically required. Strong problem-solving, attention to detail, and effective communication skills help manage customer expectations and coordinate cross-functional teams. These skills are crucial for ensuring efficient returns operations, minimizing losses, and maintaining customer satisfaction.

What are some common challenges faced by a Return Merchandise Authorization (RMA) manager, and how can they be addressed?

RMA Managers often encounter challenges such as managing high volumes of returns, ensuring efficient communication between customers, warehouses, and suppliers, and minimizing processing delays. Effective RMA Managers implement clear return policies, leverage software tools for tracking, and maintain strong relationships across departments to facilitate smooth operations. Proactive problem-solving and continuous process improvement are key to reducing errors, preventing bottlenecks, and maintaining customer satisfaction.

What is the difference between Return Merchandise Authorization Manager vs Customer Service Representative?

Return Merchandise Authorization ManagerCustomer Service Representative
Focuses on managing return processes, authorizations, and policiesHandles customer inquiries, complaints, and support
Requires knowledge of return procedures, inventory, and company policiesRequires strong communication, problem-solving, and product knowledge
Typically works in logistics, retail, or manufacturing industriesWorks across various industries including retail, telecom, and service sectors
Commonly requires customer service experience, organizational skills, and familiarity with return systemsRequires excellent communication skills, patience, and customer service experience

The Return Merchandise Authorization Manager primarily manages the return process and policies, ensuring smooth operations. In contrast, Customer Service Representatives focus on assisting customers directly with inquiries and issues. While both roles require customer service skills, the manager role involves more process oversight and policy management, often within logistics or retail environments.

What are popular job titles related to Return Merchandise Authorization Manager jobs in Georgia?

For Return Merchandise Authorization Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Return Merchandise Authorization Manager jobs in Georgia look for?

The top searched job categories for Return Merchandise Authorization Manager jobs in Georgia are:

What cities in Georgia are hiring for Return Merchandise Authorization Manager jobs?

Cities in Georgia with the most Return Merchandise Authorization Manager job openings:

Return Merchandise Authorization Manager jobs near you
Infographic showing various Return Merchandise Authorization Manager job openings in Georgia as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution.

Warehouse Associate

TRC Talent Solutions

Peachtree Corners, GA

$18.75 - $19/hr

Temporary

Re-posted 25 days ago

Job description

TRC Talent Solution is seeking for a Shipping and Receiving Associate for our client in Norcross, GA

Job Title: Warehouse Associate / Forklift Operator
Shift: M-F 6:30-3:00. Two 15-minute breaks and a 30-minute lunch
Pay rate: $19/hr
Dress code: Steel toed shoes required. Plain tee shirt with jeans or khaki shorts.

Job Summary:
The Warehouse Associate / Forklift Operator is responsible for supporting daily warehouse operations, including receiving, storing, picking, and shipping materials. This role requires safe and efficient operation of forklifts and other equipment, along with maintaining accurate inventory and ensuring all shipments are processed correctly.

Key Responsibilities:

  • Receive incoming shipments and compare items to work orders provided by the supervisor
    Count and verify items to ensure accurate quantities

  • Determine proper storage locations and allocate space within the warehouse

  • Move materials to designated storage areas and maintain organized inventory

  • Pick and prepare orders based on specific instructions and labeling requirements

  • Operate forklifts and order pickers (OP) to transport materials safely

  • Inspect and verify the quality and quantity of picked items

  • Stage and prepare shipments for delivery

  • Assist with loading and unloading trucks in a safe and timely manner

  • Identify and report damaged or defective items; process replacements as needed

  • Handle returns, including RMA (Return Merchandise Authorization) processing

  • Ensure all shipments are properly labeled and include accurate documentation

  • Coordinate shipping methods, carriers, and pickup schedules

  • Verify shipment details, including quantities and identification numbers

  • Record shipment weights and applicable freight charges

  • Route materials to appropriate departments as needed

  • Label and prepare pallets for shipment

  • Perform daily forklift inspections and complete inspection reports

  • Process deliveries using the HUPAST system

Qualifications:

  • Previous warehouse and forklift experience required

  • Forklift certification preferred (or ability to obtain)

  • Experience with RF scanners or warehouse management systems (WMS)

  • Strong attention to detail and organizational skills

  • Ability to lift up to 50 lbs and work on your feet for extended periods

  • Basic computer skills and comfort working with technology


TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.