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Retention Manager Jobs in Arizona (NOW HIRING)

Goosehead Insurance

Retention Specialist I

Tempe, AZ · On-site

$48K/yr

Job Summary The Retention Specialist I is an entry- level role responsible for re-marketing ... Experience with managing customer relationships * Experience with CRM systems * Team-oriented

BizIQ

Client Retention Specialist

Phoenix, AZ · On-site

$14.25 - $19.25/hr

Maintain accurate CRM records and organized follow-up queues for at-risk and cancelled clients ... Analyze retention and cancellation trends and provide insights to leadership to improve retention ...

FAIRCHILD FREIGHT LLC

ACCOUNT MANAGER

Phoenix, AZ · On-site

Develop and execute account strategies to increase revenue, margin, and customer retention. * Manage pricing conversations and negotiate contract/rate agreements aligned to market conditions.

Fairchild Freight

ACCOUNT MANAGER

Phoenix, AZ · On-site

$65K - $90K/yr

Develop and execute account strategies to increase revenue, margin, and customer retention. * Manage pricing conversations and negotiate contract/rate agreements aligned to market conditions.

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Retention Manager information

See Arizona salary details

$23.8K

$51K

$82.5K

How much do retention manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for retention manager in Arizona is $51,001.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,776.00 and $57,281.00 per year, depending on experience, location, and employer.

What does a retention manager do?

A Retention Manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement initiatives, and collaborate with marketing and customer service teams to enhance the overall customer experience. Their goal is to build long-term relationships with customers, ensuring satisfaction and repeat business.

What are the common challenges faced by a retention manager, and how can they be addressed?

Retention Managers often face the challenge of identifying early signs of customer dissatisfaction and developing tailored strategies to improve engagement and loyalty. Balancing personalized outreach with scalable processes, analyzing large volumes of customer data, and collaborating across departments are typical hurdles in this role. Success often requires staying updated with industry trends, fostering strong communication channels with both customers and internal teams, and continuously testing and refining retention initiatives. By proactively addressing these challenges, Retention Managers play a crucial role in minimizing churn and supporting long-term business success.

What are the key skills and qualifications needed to thrive in the retention manager position, and why are they important?

To thrive as a Retention Manager, you need expertise in customer relationship management, data analysis, and strategy development, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, marketing automation tools, and data analytics platforms is commonly required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are standout soft skills for this position. These combined competencies ensure effective design and execution of retention strategies, driving sustained customer loyalty and business growth.

What is the role of a retention manager?

A retention manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement campaigns, and collaborate with sales and marketing teams to retain existing clients. Strong communication skills and familiarity with CRM tools are often essential for this role.

What are the most commonly searched types of Retention jobs in Arizona?

The most popular types of Retention jobs in Arizona are:

What are popular job titles related to Retention Manager jobs in Arizona?

For Retention Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Retention Manager jobs in Arizona look for?

The top searched job categories for Retention Manager jobs in Arizona are:

What cities in Arizona are hiring for Retention Manager jobs?

Cities in Arizona with the most Retention Manager job openings:

Retention Manager jobs near you
Infographic showing various Retention Manager job openings in Arizona as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $51,001 per year, or $24.5 per hour.

Document Management and Retention Quality Control Specialist

Flagstaff, AZ • On-site

Navajo Nation Gaming Enterprise
Gambling Activities • 1 - 5K employees
Learn more about Navajo Nation Gaming Enterpriseexternal

Full-time

Re-posted 26 days ago

Job description

Under general direction of the Document Management and Retention Manager, performs timely and accurate document processing activities including scanning, indexing, tagging, filing, disposal, and retrieval of records. Ensure documents are handled in accordance with established workflows, retention schedules and compliance guidelines. Ensures compliance with applicable laws, regulations, policies, and procedures. Maintains confidentiality of all privileged information.
Minimum Qualifications:
Associate's Degree in Business, Accounting, Finance, or Information Management, plus one (1) year experience in role involving accounting, finance, operations, auditing, information/document management. Equivalent combination of education and training with two (2) years of related experience may be considered. Preferred experience with financial and/or casino operations. Must have proficiency with Microsoft Office Suite. Must be twenty-one (21) years of age. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming licenses from Arizona Department of Gaming and Navajo Nation Regulatory Office. Navajo Preference.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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