Account Manager
Calgary, AB · On-site
This role is responsible for managing customer relationships after the initial sale while ... Conduct regular customer follow-ups to improve retention and satisfaction * Identify upsell and ...
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Account Manager
Calgary, AB · On-site
This role is responsible for managing customer relationships after the initial sale while ... Conduct regular customer follow-ups to improve retention and satisfaction * Identify upsell and ...
Reporting to the National Program Manager, Studio, your primary focus is on building meaningful ... In addition, this role will drive the membership and retention and is responsible for facilitating ...
Reporting to the National Program Manager, Studio, your primary focus is on building meaningful ... In addition, this role will drive the membership and retention and is responsible for facilitating ...
Restaurant Manager
Calgary, AB · On-site
In this role, you will be responsible for attracting, retaining, and developing a high performing ... Ability to manage in-store budgets and forecasts * High attention to detail with integrity to ...
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Restaurant Manager
Calgary, AB · On-site
In this role, you will be responsible for attracting, retaining, and developing a high performing ... Ability to manage in-store budgets and forecasts * High attention to detail with integrity to ...
In this role, you will be responsible for attracting, retaining, and developing a high performing ... Ability to manage in-store budgets and forecasts * High attention to detail with integrity to ...
In this role, you will be responsible for attracting, retaining, and developing a high performing ... Ability to manage in-store budgets and forecasts * High attention to detail with integrity to ...
Restaurant Manager
Edmonton, AB · On-site
In this role, you will be responsible for attracting, retaining, and developing a high performing ... Ability to manage in-store budgets and forecasts * High attention to detail with integrity to ...
Quick apply
Restaurant Manager
Edmonton, AB · On-site
In this role, you will be responsible for attracting, retaining, and developing a high performing ... Ability to manage in-store budgets and forecasts * High attention to detail with integrity to ...
In this role, you will be responsible for attracting, retaining, and developing a high performing ... Ability to manage in-store budgets and forecasts * High attention to detail with integrity to ...
In this role, you will be responsible for attracting, retaining, and developing a high performing ... Ability to manage in-store budgets and forecasts * High attention to detail with integrity to ...
Group Logistics Manager
Sherwood Park, AB · On-site
CA$125K - CA$140K/yr
... Management ... Improve employee retention. Reduce number of accidents against previous year. Ensure that ...
Group Logistics Manager
Sherwood Park, AB · On-site
CA$125K - CA$140K/yr
... Management ... Improve employee retention. Reduce number of accidents against previous year. Ensure that ...
Account Manager
Calgary, AB · On-site
... retention, and driving sales and upsell opportunities. They act as trusted advisors, anticipating ... Operations Manager * Generating referrals from existing clients * Signing new contracts
Account Manager
Calgary, AB · On-site
... retention, and driving sales and upsell opportunities. They act as trusted advisors, anticipating ... Operations Manager * Generating referrals from existing clients * Signing new contracts
Support the talent management lifecycle of Sales Associates, including assessment, training, retention, career development, succession planning and recognition * Lead and delegate, as appropriate ...
Support the talent management lifecycle of Sales Associates, including assessment, training, retention, career development, succession planning and recognition * Lead and delegate, as appropriate ...
Account Manager
Calgary, AB · On-site
... retention, and driving sales and upsell opportunities. They act as trusted advisors, anticipating ... Operations Manager * Generating referrals from existing clients * Signing new contracts
Quick apply
Account Manager
Calgary, AB · On-site
... retention, and driving sales and upsell opportunities. They act as trusted advisors, anticipating ... Operations Manager * Generating referrals from existing clients * Signing new contracts
Account Manager
Calgary, AB · On-site
... retention, and driving sales and upsell opportunities. They act as trusted advisors, anticipating ... Operations Manager * Generating referrals from existing clients * Signing new contracts
Quick apply
Account Manager
Calgary, AB · On-site
... retention, and driving sales and upsell opportunities. They act as trusted advisors, anticipating ... Operations Manager * Generating referrals from existing clients * Signing new contracts
Partner Success Manager
Calgary, AB · On-site
Partner retention and renewal rate. Growth in partnership value over the relationship. Time from ... Partner Success Manager Account Manager Client Success Manager Strategic Account Executive Renewals ...
Partner Success Manager
Calgary, AB · On-site
Partner retention and renewal rate. Growth in partnership value over the relationship. Time from ... Partner Success Manager Account Manager Client Success Manager Strategic Account Executive Renewals ...
Assistant General Manager
Calgary, AB · On-site
CA$138K - CA$170K/yr
Lead, motivate, and retain a high-performing sales management team * Communicate standards, parameters and performance goals to employees and provide coaching to behaviours that help achieve success
Assistant General Manager
Calgary, AB · On-site
CA$138K - CA$170K/yr
Lead, motivate, and retain a high-performing sales management team * Communicate standards, parameters and performance goals to employees and provide coaching to behaviours that help achieve success
Private Tax Manager
Calgary, AB · Hybrid
CA$84K - CA$134K/yr
Coach, develop,retain, and mentor junior tax professionals; be the mentor people trust * Switch ... Manage, develop,retain, and mentor junior tax professionals while building high-trust, high ...
Private Tax Manager
Calgary, AB · Hybrid
CA$84K - CA$134K/yr
Coach, develop,retain, and mentor junior tax professionals; be the mentor people trust * Switch ... Manage, develop,retain, and mentor junior tax professionals while building high-trust, high ...
Restaurant General Manager
Calgary, AB · On-site
... and retention Qualifications - 3+ years of experience in restaurant or hospitality management, in a upscale, high-volume setting - Demonstrated success in driving sales, improving operational ...
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Restaurant General Manager
Calgary, AB · On-site
... and retention Qualifications - 3+ years of experience in restaurant or hospitality management, in a upscale, high-volume setting - Demonstrated success in driving sales, improving operational ...
Drive retention through genuine member relationships and proactive follow-up * Track membership ... Manage day-to-day operations -- client enquiries, scheduling, staff rostering, social media and ...
Quick apply
Drive retention through genuine member relationships and proactive follow-up * Track membership ... Manage day-to-day operations -- client enquiries, scheduling, staff rostering, social media and ...
Assists the Clinic Manager to achieve performance goals including, but not limited to,patient retention, patient satisfaction, patient count, controllable expenses, operational targets and patient ...
Quick apply
Assists the Clinic Manager to achieve performance goals including, but not limited to,patient retention, patient satisfaction, patient count, controllable expenses, operational targets and patient ...
In this role, you will be responsible for attracting, retaining, and developing a high performing ... Ability to manage in-store budgets and forecasts * High attention to detail with integrity to ...
Quick apply
In this role, you will be responsible for attracting, retaining, and developing a high performing ... Ability to manage in-store budgets and forecasts * High attention to detail with integrity to ...
Land Surveying Project Manager
Edmonton, AB · On-site
CA$100K/yr
The Project Manager will be based out of our Sherwood Park office and is responsible to manage a ... Develops quality client relations with focus on business development, sales, and client retention
New
Quick apply
Land Surveying Project Manager
Edmonton, AB · On-site
CA$100K/yr
The Project Manager will be based out of our Sherwood Park office and is responsible to manage a ... Develops quality client relations with focus on business development, sales, and client retention
New
In this role, you will be responsible for attracting, retaining, and developing a high performing ... Ability to manage in-store budgets and forecasts * High attention to detail with integrity to ...
In this role, you will be responsible for attracting, retaining, and developing a high performing ... Ability to manage in-store budgets and forecasts * High attention to detail with integrity to ...
Retention Manager information
See Alberta salary details
$24.5K - $30K
12% of jobs
$30K - $35.5K
0% of jobs
$35.5K - $41K
11% of jobs
$41.7K is the 25th percentile. Wages below this are outliers.
$41K - $46.5K
20% of jobs
The median wage is $47.8K / yr.
$46.5K - $52K
31% of jobs
$53.6K is the 75th percentile. Wages above this are outliers.
$52K - $57.5K
5% of jobs
$57.5K - $63K
7% of jobs
$63K - $68.5K
1% of jobs
$68.5K - $74K
1% of jobs
$74K - $79.5K
5% of jobs
$79.5K - $85K
6% of jobs
$24.5K
$52.5K
$85K
How much do retention manager jobs pay per year?
As of Aug 8, 2026, the average yearly pay for retention manager in Alberta is $52,530.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $59,000.00 per year, depending on experience, location, and employer.
What is the role of a retention manager?
A retention manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement campaigns, and collaborate with sales and marketing teams to retain existing clients. Strong communication skills and familiarity with CRM tools are often essential for this role.
What are the key skills and qualifications needed to thrive in the retention manager position, and why are they important?
To thrive as a Retention Manager, you need expertise in customer relationship management, data analysis, and strategy development, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, marketing automation tools, and data analytics platforms is commonly required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are standout soft skills for this position. These combined competencies ensure effective design and execution of retention strategies, driving sustained customer loyalty and business growth.
What does a retention manager do?
A Retention Manager is responsible for developing strategies to improve customer loyalty and reduce churn. They analyze customer data, create engagement initiatives, and collaborate with marketing and customer service teams to enhance the overall customer experience. Their goal is to build long-term relationships with customers, ensuring satisfaction and repeat business.
What are the common challenges faced by a retention manager, and how can they be addressed?
Retention Managers often face the challenge of identifying early signs of customer dissatisfaction and developing tailored strategies to improve engagement and loyalty. Balancing personalized outreach with scalable processes, analyzing large volumes of customer data, and collaborating across departments are typical hurdles in this role. Success often requires staying updated with industry trends, fostering strong communication channels with both customers and internal teams, and continuously testing and refining retention initiatives. By proactively addressing these challenges, Retention Managers play a crucial role in minimizing churn and supporting long-term business success.
What are popular job titles related to Retention Manager jobs in Alberta? For Retention Manager jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Retention Manager jobs in Alberta look for? The top searched job categories for Retention Manager jobs in Alberta are:
What cities in Alberta are hiring for Retention Manager jobs? Cities in Alberta with the most Retention Manager job openings:
Full-time
Re-posted 2 days ago
Job description
This role is responsible for managing customer relationships after the initial sale while identifying opportunities to upsell and cross-sell additional products and services. The ideal candidate is highly organized, customer-focused, and comfortable coordinating logistics, payments, scheduling, and follow-up communication.
This is a relationship-driven role focused on helping ranchers succeed while supporting the day-to-day sales process.
Key ResponsibilitiesAccount Management & Customer Success- Build and maintain strong relationships with existing customers
- Conduct regular customer follow-ups to improve retention and satisfaction
- Identify upsell and cross-sell opportunities for additional equipment, accessories, and services
- Support customers with product questions, order updates, and general account needs
- Assist customers with repeat purchases and seasonal restocking
- Coordinate customer pickups, deliveries, and equipment drop-offs
- Schedule logistics and communicate timelines with customers and internal teams
- Collect payments, invoices, and supporting sales documentation
- Maintain accurate customer records and sales activity within CRM systems
- Assist with quoting, order entry, and sales administration
- Help ensure smooth communication between sales, operations, and customers
- Answer inbound customer calls, texts, and emails
- Resolve customer concerns quickly and professionally
- Provide a high level of service and responsiveness throughout the sales process
Requirements
- Previous experience in account management, inside sales, customer service, or sales operations
- Strong organizational and communication skills
- Comfortable working directly with ranchers, agricultural producers, and rural customers
- Ability to multitask and manage multiple customer accounts at once
- Experience with CRM systems, invoicing, or sales software is an asset
- Self-motivated with strong follow-through and attention to detail
- Agricultural, ranching, or equipment industry experience is strongly preferred
Benefits
- Competitive base salary
- Performance incentives and bonus opportunities
- Growth opportunities within a growing agricultural equipment company
- Opportunity to work directly with innovative products and progressive ranching operations