Account Manager
Washington, DC · On-site
$65 - $90/hr
Manage and grow a portfolio of client accounts, serving as the primary point of contact ... Develop and maintain strong, long-term client relationships to drive retention and satisfaction
Account Manager
Washington, DC · On-site
$65 - $90/hr
Manage and grow a portfolio of client accounts, serving as the primary point of contact ... Develop and maintain strong, long-term client relationships to drive retention and satisfaction
Key Account Manager
Brentwood, MD · Remote
Support retention of the assigned customer base through consistent outreach, service ownership, and ... Prior account management, relationship management, or business-to-business customer support ...
Key Account Manager
Brentwood, MD · Remote
Support retention of the assigned customer base through consistent outreach, service ownership, and ... Prior account management, relationship management, or business-to-business customer support ...
Account Manager
Washington, DC · On-site
$80K - $85K/yr
They excel at retaining clients and fostering growth within their portfolios. About Account Management at FiscalNote At the heart of an exciting growth opportunity within FiscalNote, our Account ...
Account Manager
Washington, DC · On-site
$80K - $85K/yr
They excel at retaining clients and fostering growth within their portfolios. About Account Management at FiscalNote At the heart of an exciting growth opportunity within FiscalNote, our Account ...
Regional Account Manager
Washington, DC · On-site
$75K - $95K/yr
Retaining and growing the accounts you manage year over year * Growing average gross profit per account through SKU expansion * Increasing upsell and cross-sell penetration across your accounts
Regional Account Manager
Washington, DC · On-site
$75K - $95K/yr
Retaining and growing the accounts you manage year over year * Growing average gross profit per account through SKU expansion * Increasing upsell and cross-sell penetration across your accounts
Account Manager, Fireside
Washington, DC · On-site
$80K - $85K/yr
Manage high value, strategic, client relationships focused ensuring high retention rates * Achieve Account growth targets through up-sell /cross-sell opportunities with existing clients * Be ...
Account Manager, Fireside
Washington, DC · On-site
$80K - $85K/yr
Manage high value, strategic, client relationships focused ensuring high retention rates * Achieve Account growth targets through up-sell /cross-sell opportunities with existing clients * Be ...
Regional Account Manager
Washington, DC · On-site
$75K - $95K/yr
Retaining and growing the accounts you manage year over year * Growing average gross profit per account through SKU expansion * Increasing upsell and cross-sell penetration across your accounts
Regional Account Manager
Washington, DC · On-site
$75K - $95K/yr
Retaining and growing the accounts you manage year over year * Growing average gross profit per account through SKU expansion * Increasing upsell and cross-sell penetration across your accounts
Key Account Manager
Brentwood, MD · Remote
Support retention of the assigned customer base through consistent outreach, service ownership, and ... Prior account management, relationship management, or business-to-business customer support ...
Key Account Manager
Brentwood, MD · Remote
Support retention of the assigned customer base through consistent outreach, service ownership, and ... Prior account management, relationship management, or business-to-business customer support ...
Account Manager
Washington, DC · On-site
$30 - $40/hr
Manage and grow a portfolio of client accounts, serving as the primary point of contact ... Develop and maintain strong, long-term client relationships to drive retention and satisfaction
Account Manager
Washington, DC · On-site
$30 - $40/hr
Manage and grow a portfolio of client accounts, serving as the primary point of contact ... Develop and maintain strong, long-term client relationships to drive retention and satisfaction
Account Manager
Beltsville, MD · On-site
$75K/yr
... and retention. * Prepare for and participate in partner calls, business updates, workshops, and ... Maintain accurate CRM records, activity updates, account plans, and follow-up items. Sales & Growth ...
Account Manager
Beltsville, MD · On-site
$75K/yr
... and retention. * Prepare for and participate in partner calls, business updates, workshops, and ... Maintain accurate CRM records, activity updates, account plans, and follow-up items. Sales & Growth ...
Account Manager
$70K - $80K/yr
At CaseGuard, Account Managers are key players in building long-lasting relationships with our ... Accountable for client retention and assists with service level tracking and reporting. * Manage a ...
Account Manager
$70K - $80K/yr
At CaseGuard, Account Managers are key players in building long-lasting relationships with our ... Accountable for client retention and assists with service level tracking and reporting. * Manage a ...
Account Manager
Arlington, VA · On-site
$70K - $80K/yr
At CaseGuard, Account Managers are key players in building long-lasting relationships with our ... Accountable for client retention and assists with service level tracking and reporting. * Manage a ...
Account Manager
Arlington, VA · On-site
$70K - $80K/yr
At CaseGuard, Account Managers are key players in building long-lasting relationships with our ... Accountable for client retention and assists with service level tracking and reporting. * Manage a ...
Account Manager
Beltsville, MD · On-site
$70K - $75K/yr
... and retention. * Prepare for and participate in partner calls, business updates, workshops, and ... Maintain accurate CRM records, activity updates, account plans, and follow-up items. Sales & Growth ...
Account Manager
Beltsville, MD · On-site
$70K - $75K/yr
... and retention. * Prepare for and participate in partner calls, business updates, workshops, and ... Maintain accurate CRM records, activity updates, account plans, and follow-up items. Sales & Growth ...
Key Account Manager
Brentwood, MD · Hybrid
Account Managers are assigned a portfolio of customers and are responsible for understanding and ... Ensuring client retention and satisfaction through consistent engagement and high-quality service ...
Key Account Manager
Brentwood, MD · Hybrid
Account Managers are assigned a portfolio of customers and are responsible for understanding and ... Ensuring client retention and satisfaction through consistent engagement and high-quality service ...
Key Account Manager
Brentwood, MD · Hybrid
Account Managers are assigned a portfolio of customers and are responsible for understanding and ... Ensuring client retention and satisfaction through consistent engagement and high-quality service ...
Key Account Manager
Brentwood, MD · Hybrid
Account Managers are assigned a portfolio of customers and are responsible for understanding and ... Ensuring client retention and satisfaction through consistent engagement and high-quality service ...
Account Manager
Chantilly, VA · On-site
Develop tailored strategies to grow key accounts and ensure client retention. * Regularly engage ... Manage proposals, estimates, sales activity, and deal progress from start to finish. * Negotiate ...
Account Manager
Chantilly, VA · On-site
Develop tailored strategies to grow key accounts and ensure client retention. * Regularly engage ... Manage proposals, estimates, sales activity, and deal progress from start to finish. * Negotiate ...
Be Seen First
Account Manager
Bethesda, MD · On-site
$60K - $80K/yr (+ commission)
Account Manager, Commercial Facility Services Bethesda, MD. In the field across the DC metro ... Revenue retention. Your book's annual revenue compared to what you inherited. * Expansion.
Quick apply
Be Seen First
Account Manager
Bethesda, MD · On-site
$60K - $80K/yr (+ commission)
Account Manager, Commercial Facility Services Bethesda, MD. In the field across the DC metro ... Revenue retention. Your book's annual revenue compared to what you inherited. * Expansion.
Account Manager
Chantilly, VA · On-site
Develop tailored strategies to grow key accounts and ensure client retention. * Regularly engage ... Manage proposals, estimates, sales activity, and deal progress from start to finish. * Negotiate ...
Account Manager
Chantilly, VA · On-site
Develop tailored strategies to grow key accounts and ensure client retention. * Regularly engage ... Manage proposals, estimates, sales activity, and deal progress from start to finish. * Negotiate ...
Account Manager
Arlington, VA · On-site
$70K - $87K/yr
Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make ... We are committed to caring for our people, which is why our retention has been over 90% for the ...
Account Manager
Arlington, VA · On-site
$70K - $87K/yr
Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make ... We are committed to caring for our people, which is why our retention has been over 90% for the ...
Retaining client base of accounts and associated revenue through an appropriate level of contact with clients * Meeting productivity requirements in regard to territory management and quality contact ...
Retaining client base of accounts and associated revenue through an appropriate level of contact with clients * Meeting productivity requirements in regard to territory management and quality contact ...
Retaining client base of accounts and associated revenue through an appropriate level of contact with clients * Meeting productivity requirements in regard to territory management and quality contact ...
Retaining client base of accounts and associated revenue through an appropriate level of contact with clients * Meeting productivity requirements in regard to territory management and quality contact ...
Retention Account Manager information
See Washington salary details
$33.4K - $41.3K
5% of jobs
$41.3K - $49.2K
11% of jobs
$53.9K is the 25th percentile. Wages below this are outliers.
$49.2K - $57K
15% of jobs
$57K - $64.9K
14% of jobs
The median wage is $67.9K / yr.
$64.9K - $72.8K
14% of jobs
$72.8K - $80.7K
12% of jobs
$85.1K is the 75th percentile. Wages above this are outliers.
$80.7K - $88.5K
9% of jobs
$88.5K - $96.4K
7% of jobs
$96.4K - $104.3K
6% of jobs
$104.3K - $112.2K
4% of jobs
$112.2K - $120.1K
3% of jobs
$33.4K
$74.5K
$120.1K
How much do retention account manager jobs pay per year?
As of Sep 4, 2026, the average yearly pay for retention account manager in Washington is $74,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,400.00 and $88,900.00 per year, depending on experience, location, and employer.
What is a retention account manager?
Retention Account Managers are professionals responsible for maintaining and strengthening relationships with existing clients to minimize customer churn. They proactively address client concerns, identify opportunities for upselling or cross-selling, and ensure customer satisfaction to encourage long-term loyalty. Their key duties often include troubleshooting issues, providing account updates, and collaborating with other departments to meet client needs. Retention Account Managers play a crucial role in maximizing customer lifetime value and supporting business growth.
What skills and qualifications are needed to thrive as a retention account manager?
To excel as a Retention Account Manager, you generally need strong customer relationship management, sales acumen, and problem-solving skills, often supported by a degree in business or related fields. Familiarity with CRM platforms like Salesforce, customer analytics tools, and sometimes industry-specific certifications are commonly required. Outstanding communication, negotiation, and empathy help build trust and loyalty with clients. These skills and qualities are crucial for driving customer satisfaction, reducing churn, and achieving company retention goals.
How does a retention account manager typically collaborate with other departments to improve customer retention?
Retention Account Managers often work closely with sales, customer support, and product teams to address client concerns and proactively identify at-risk accounts. By sharing customer feedback with product teams, they help drive service improvements, while collaborating with support ensures timely resolution of issues. This cross-functional teamwork is essential for developing customized retention strategies and maintaining high levels of client satisfaction.
What is the difference between Retention Account Manager vs Customer Success Manager?
| Aspect | Retention Account Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Retaining existing clients and reducing churn | Ensuring overall customer satisfaction and success |
| Metrics | Customer retention rate, renewal rate | Customer satisfaction scores, Net Promoter Score (NPS) |
| Work Environment | Account management, client communication | Onboarding, ongoing support, relationship building |
| Common Industry Usage | Sales, SaaS, subscription services | Tech, SaaS, service industries |
While both roles focus on maintaining positive client relationships, the Retention Account Manager primarily concentrates on reducing churn and securing renewals, whereas the Customer Success Manager aims to ensure overall customer satisfaction and long-term success. Understanding these differences helps organizations assign the right responsibilities to each role.
How much does a retention account manager get paid?
Retention account managers typically earn between $50,000 and $80,000 annually, with salaries varying based on experience, industry, and location. Many roles also include performance bonuses and benefits, and strong communication and CRM skills are often required.
What are popular job titles related to Retention Account Manager jobs in Washington?
For Retention Account Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Retention Account Manager jobs in Washington look for?
The top searched job categories for Retention Account Manager jobs in Washington are:
What cities in Washington are hiring for Retention Account Manager jobs?
Cities in Washington with the most Retention Account Manager job openings:
$65 - $90/hr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 7 days ago
Job description
Benefits
#J-18808-Ljbffr- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
ALS Twin Air LLC is looking for a driven and personable Account Manager to join our growing team in Washington, DC. This is an exciting opportunity to build meaningful client relationships and play a key role in the continued success of our business. If you thrive in a fast-paced environment and love delivering results, we want to hear from you! Must have strong diverse customer-vendor relations ability and to work cohesively with internal teammates and with our field services team.
Responsibilities- Manage and grow a portfolio of client accounts, serving as the primary point of contact
- Develop and maintain strong, long-term client relationships to drive retention and satisfaction
- Identify upsell and cross-sell opportunities to meet revenue targets
- Coordinate with internal teams to ensure timely and accurate delivery of services
- Prepare and present account reports, proposals, and performance updates to clients
- Resolve client issues and concerns promptly and professionally
- Track account activity and maintain accurate records in CRM software
- Works well with all levels of teams, management and leadership
- Ability to work rotating oncall duty [evenings, weekends, and holidays]
- 3+ years of experience in account management, sales, or a related client-facing role
- Proven ability to manage multiple accounts and prioritize effectively
- Strong communication, negotiation, and interpersonal skills
- Proficiency with CRM platforms and Microsoft Office Suite
- Self-motivated with a results-driven mindset and attention to detail
- Ability to work collaboratively across departments and with diverse clients
- Bachelor's degree in Business, Marketing, or a related field preferred
ALS Twin Air LLC is a trusted service provider based in the Washington, DC area, committed to delivering exceptional quality and reliability to our clients. Our customers choose us for our professionalism, responsiveness, and dedication to excellence. We foster a supportive and collaborative workplace where employees are empowered to grow and succeed.