... to retail centers across North America. As an OIC Communications Specialist, you will be ... or property management. * Collaborate with on-site security personnel to resolve incidents.
... to retail centers across North America. As an OIC Communications Specialist, you will be ... or property management. * Collaborate with on-site security personnel to resolve incidents.
Senior Engineer, Civil
Indianapolis, IN · On-site
Working knowledge of all technical aspects of Civil Engineering, land surveying and other segments of Engineering related to land development and property management. * Working knowledge of retail ...
Senior Engineer, Civil
Indianapolis, IN · On-site
Working knowledge of all technical aspects of Civil Engineering, land surveying and other segments of Engineering related to land development and property management. * Working knowledge of retail ...
Attract and lease space to retailers within an assigned region. * Developing, managing and ... Participating in cross-functional teams including Construction, Leasing and Property Management to ...
Attract and lease space to retailers within an assigned region. * Developing, managing and ... Participating in cross-functional teams including Construction, Leasing and Property Management to ...
Attract and lease space to retailers within an assigned region. * Developing, managing and ... Participating in cross-functional teams including Construction, Leasing and Property Management to ...
Attract and lease space to retailers within an assigned region. * Developing, managing and ... Participating in cross-functional teams including Construction, Leasing and Property Management to ...
Senior Engineer, Civil
Indianapolis, IN · On-site
$110 - $160/hr
Working knowledge of all technical aspects of Civil Engineering, land surveying and other segments of Engineering related to land development and property management. * Working knowledge of retail ...
Senior Engineer, Civil
Indianapolis, IN · On-site
$110 - $160/hr
Working knowledge of all technical aspects of Civil Engineering, land surveying and other segments of Engineering related to land development and property management. * Working knowledge of retail ...
Working knowledge of all technical aspects of Civil Engineering, land surveying and other segments of Engineering related to land development and property management. * Working knowledge of retail ...
Working knowledge of all technical aspects of Civil Engineering, land surveying and other segments of Engineering related to land development and property management. * Working knowledge of retail ...
Mall Management Trainee
$18.75 - $22.25/hr
The Management Trainee will be expected and required to complete all aspects of the established ... retail sales through the development and implementation of the property marketing plan * Create a ...
Mall Management Trainee
$18.75 - $22.25/hr
The Management Trainee will be expected and required to complete all aspects of the established ... retail sales through the development and implementation of the property marketing plan * Create a ...
Mall Management Trainee
$18.75 - $22.25/hr
The Management Trainee will be expected and required to complete all aspects of the established ... retail sales through the development and implementation of the property marketing plan * Create a ...
Mall Management Trainee
$18.75 - $22.25/hr
The Management Trainee will be expected and required to complete all aspects of the established ... retail sales through the development and implementation of the property marketing plan * Create a ...
Retail Store Management Trainee - 2362
Indianapolis, IN · On-site
$16.50 - $23/hr
Ensures asset protection through inventory control, property safety procedures, documentation, and ... retail schedule based on business needs, including weekends and holidays. Store Manager Trainee ...
Retail Store Management Trainee - 2362
Indianapolis, IN · On-site
$16.50 - $23/hr
Ensures asset protection through inventory control, property safety procedures, documentation, and ... retail schedule based on business needs, including weekends and holidays. Store Manager Trainee ...
VP, Controller
Indianapolis, IN · On-site
$165K - $185K/yr
... of properties, including due diligence, review of closing statements, proration true ups, coordinates opening bank accounts and Yardi system set up. • Manages retail accounting including rent ...
VP, Controller
Indianapolis, IN · On-site
$165K - $185K/yr
... of properties, including due diligence, review of closing statements, proration true ups, coordinates opening bank accounts and Yardi system set up. • Manages retail accounting including rent ...
... Property Management for an estimate of CAM charges and taxes, and with Energy Engineering for central system charges; review market research and consults with retail in the area, and the type of ...
... Property Management for an estimate of CAM charges and taxes, and with Energy Engineering for central system charges; review market research and consults with retail in the area, and the type of ...
VP, Controller
Indianapolis, IN · On-site
$165K - $185K/yr
... of properties, including due diligence, review of closing statements, proration true ups, coordinates opening bank accounts and Yardi system set up. • Manages retail accounting including rent ...
VP, Controller
Indianapolis, IN · On-site
$165K - $185K/yr
... of properties, including due diligence, review of closing statements, proration true ups, coordinates opening bank accounts and Yardi system set up. • Manages retail accounting including rent ...
... Property Management for an estimate of CAM charges and taxes, and with Energy Engineering for central system charges; review market research and consults with retail in the area, and the type of ...
... Property Management for an estimate of CAM charges and taxes, and with Energy Engineering for central system charges; review market research and consults with retail in the area, and the type of ...
Senior Legal Counsel
$133K - $181K/yr
... retail properties into destinations that will include commercial office space, hotels ... of risk management strategies and actions. * Creates practical and effective solutions to legal ...
Senior Legal Counsel
$133K - $181K/yr
... retail properties into destinations that will include commercial office space, hotels ... of risk management strategies and actions. * Creates practical and effective solutions to legal ...
Senior Legal Counsel
Indianapolis, IN · On-site
$133K - $181K/yr
... retail properties into destinations that will include commercial office space, hotels ... of risk management strategies and actions. * Creates practical and effective solutions to legal ...
Senior Legal Counsel
Indianapolis, IN · On-site
$133K - $181K/yr
... retail properties into destinations that will include commercial office space, hotels ... of risk management strategies and actions. * Creates practical and effective solutions to legal ...
Store Manager
$15 - $17/hr
... property management services, striving to deliver best-in-class customer service in everything we ... QUALIFICATIONS FOR A STORE MANAGER * 2+ years of customer service experience (i.e., retail sales ...
Store Manager
$15 - $17/hr
... property management services, striving to deliver best-in-class customer service in everything we ... QUALIFICATIONS FOR A STORE MANAGER * 2+ years of customer service experience (i.e., retail sales ...
Sales Agent
Auburn, IN · On-site
$18 - $22/hr
One to two years of customer service, retail sales, leasing, or manufactured housing sales experience preferred.* Previous experience in property management, manufactured housing, real estate, or a ...
Quick apply
Sales Agent
Auburn, IN · On-site
$18 - $22/hr
One to two years of customer service, retail sales, leasing, or manufactured housing sales experience preferred.* Previous experience in property management, manufactured housing, real estate, or a ...
Estimate Writer
Plainfield, IN · On-site
$25K - $35K/yr
... property management companies. Acquire new commercial customers through personal contacts ... We clean glass at commercial and residential locations; including retail locations, office ...
Estimate Writer
Plainfield, IN · On-site
$25K - $35K/yr
... property management companies. Acquire new commercial customers through personal contacts ... We clean glass at commercial and residential locations; including retail locations, office ...
Sales Agent
Auburn, IN · On-site
$18 - $22/hr
... retail sales, leasing, or manufactured housing sales experience preferred. • Previous experience in property management, manufactured housing, real estate, or a related industry is a plus. • ...
Sales Agent
Auburn, IN · On-site
$18 - $22/hr
... retail sales, leasing, or manufactured housing sales experience preferred. • Previous experience in property management, manufactured housing, real estate, or a related industry is a plus. • ...
Customer Service - Self Storage Manager
Indianapolis, IN · On-site
$14/hr
Our Property Managers have the opportunity to earn performance-based bonuses ! * Our Property ... environments including retail, restaurant, fast food or other service-based companies.
Customer Service - Self Storage Manager
Indianapolis, IN · On-site
$14/hr
Our Property Managers have the opportunity to earn performance-based bonuses ! * Our Property ... environments including retail, restaurant, fast food or other service-based companies.
Retail Property Management information
What are the key skills and qualifications needed to thrive in retail property management?
To thrive in Retail Property Management, you need a solid understanding of property operations, leasing, financial management, and facilities maintenance, often supported by a relevant degree or equivalent experience. Familiarity with property management software such as Yardi or MRI, and certifications like Certified Property Manager (CPM) can be highly beneficial. Excellent communication, problem-solving, and organizational skills help you effectively interact with tenants, vendors, and team members. These skills ensure efficient day-to-day operations, satisfied tenants, and asset value optimization in a dynamic retail environment.
What is the role of a retail property manager?
What is retail property management?
A Retail Property Management job involves overseeing the daily operations, maintenance, and financial performance of retail properties such as shopping centers or storefronts. Responsibilities include tenant relations, lease management, rent collection, budgeting, and ensuring the property remains attractive to customers and profitable for owners. Property managers also coordinate repairs, enforce lease agreements, and work to maximize occupancy rates. Strong communication, problem-solving, and financial management skills are essential for success in this role.
What are the typical daily responsibilities in retail property management?
A typical day in Retail Property Management involves overseeing property maintenance, coordinating repairs, managing vendor contracts, and addressing tenant concerns or requests. You'll also handle leasing activities, ensure compliance with safety standards, and monitor budgets or financial reports related to the property. Collaboration with leasing agents, facilities staff, and property owners is common to ensure smooth operations and tenant satisfaction. These diverse responsibilities mean you need to be highly organized and proactive in providing a positive environment for both tenants and customers.
- Assistant To The Property Manager
- Director Of Property Management
- Assistant To Property Manager
- Real Estate Marketing Assistant
- No Experience Remote Property Manager
- Cam Property Services
- Property Manager Part Time Remote
- Assistant Weekend Property Manager
- Property Investment Coaching
- Property Management Assistant

Full-time
Re-posted 12 days ago
Simon Property Group rating
7.9
Based on 19 frontline employees who took The Breakroom Quiz
77th of 202 rated real estate companies
Job description
OIC Services
Primary Purpose
The Operational Intelligence Center (OIC) is a sophisticated command center dedicated to providing exceptional customer service to retail centers across North America. As an OIC Communications Specialist, you will be responsible for delivering top-notch customer service through telephone interactions with customers and tenants, supporting security operations via radio communications, and monitoring video surveillance systems. This role requires outstanding computer skills, the ability to master multiple applications, and a commitment to delivering excellent customer service in every interaction.
PRIMARY RESPONSIBILITIES
- Answer, evaluate, and prioritize incoming telephone and radio calls.
- Communicate effectively with callers to gather complete information and determine the appropriate level of service, including dispatching police, fire, medical, security, or property management.
- Collaborate with on-site security personnel to resolve incidents.
- Provide pre-arrival emergency or medical instructions to law enforcement or fire personnel.
- Escalate and coordinate incidents with the OIC Supervisor.
- Interpret site maps, and computer-aided design maps.
- Familiarize yourself with the layout and current threats and challenges of multiple retail centers.
- Maintain confidentiality of policies, procedures, emergency response information, and administrative materials.
- Master several computer applications for data logging, information navigation, and customer support.
- Understand and follow emergency and evacuation procedures for assigned retail centers.
- Identify and respond effectively to suspicious criminal activity.
- Operate and monitor surveillance cameras and programs, ensuring all equipment functions properly.
- Support record management and data collection efforts, including video documentation and investigation assistance.
- Maintain an effective video management system and maneuver cameras to document events and assist investigations.
Basic Qualifications:
- High school diploma or equivalent.
- Minimum of two (2) years of experience in a public or private safety organization or dispatching and or call center/customer service experience.
- At least two (2) years of experience in a video surveillance environment or equivalent training/experience.
Preferred Qualifications:
- College degree in Criminal Justice.
- Emergency telecommunicator certificate- if you do not have your ETC, we provide the opportunity to earn your certificate.
Knowledge and Skills Required:
- Demonstrated initiative and ability to handle multiple assignments and meet deadlines.
- Highly organized and self-motivated to work independently and as part of a team.
- Proficient in Microsoft Office Word and Excel.
- Capable of performing regular equipment checks and reporting failures.
- Ability to operate technical monitoring equipment and manage information security programs.
- Professional demeanor, good judgment, and discretion.
- Ability to work overtime and specified shifts in a command center environment.
- Excellent verbal and written communication skills.
- Typing proficiency of at least 40 words per minute.
- Must be able to multitask in between multiple software programs.
- Ability to complete pre-employment assessments, pass the Emergency Telecommunication Course, background check, drug and alcohol screening, and new hire training program.
Physical Requirements and Environment:
- Office environment with limited physical effort, including some standing, bending, light lifting, and stretching.
- Must submit to drug screening as permissible by law.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
What Simon Property Group employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Simon Property Group
Sourced by ZipRecruiter
Industry
Real estate
Company size
1,001 - 5,000 Employees
Headquarters location
Indianapolis, IN, US
Year founded
1960