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Retail Program Manager Jobs in New York (NOW HIRING)

January Digital

Manager, Retail (Marketplace)

New York, NY

$62K - $78K/yr

Our Well Works program focuses on the mental, physical, and spiritual health of our employees ... Managed channels include: paid search, paid social, programmatic display and video. What makes a ...

January Digital

Manager, Retail (Marketplace)

New York, NY · On-site

$62K - $78K/yr

Our Well Works program focuses on the mental, physical, and spiritual health of our employees ... Managed channels include: paid search, paid social, programmatic display and video. What makes a ...

January Digital

Manager, Retail (Marketplace)

New York, NY · On-site

$62K - $78K/yr

Our Well Works program focuses on the mental, physical, and spiritual health of our employees ... Managed channels include: paid search, paid social, programmatic display and video. What makes a ...

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Retail Program Manager information

What is a Retail Program Manager?

A Retail Program Manager is a professional responsible for planning, executing, and overseeing retail projects or programs within a company. Their duties often include coordinating between different departments, managing budgets and timelines, and ensuring that retail initiatives align with the company's business goals. They work closely with store managers, marketing teams, and suppliers to implement new retail strategies or improve existing operations. Retail Program Managers play a key role in driving sales growth, enhancing customer experience, and ensuring smooth rollout of retail programs across stores.

What are the highest paid retail store managers?

The highest paid retail store managers typically work for large, well-established companies or in high-cost-of-living areas, earning salaries that can exceed $100,000 annually. Factors influencing pay include store size, location, experience, and performance, with some earning bonuses or profit-sharing incentives. Advanced certifications and leadership skills can also contribute to higher compensation levels.

What does a retail program manager do?

A retail program manager oversees the planning, implementation, and management of retail initiatives and programs to ensure they meet business goals. They coordinate cross-functional teams, analyze performance metrics, and develop strategies to improve sales, customer experience, and operational efficiency. Strong project management skills and knowledge of retail operations are essential for this role.

What are the key skills and qualifications needed to thrive as a Retail Program Manager, and why are they important?

To thrive as a Retail Program Manager, you need expertise in project management, data analysis, and retail operations, often supported by a bachelor's degree in business or a related field. Familiarity with project management software like Asana or Trello, POS systems, and inventory management tools is typically expected. Exceptional leadership, problem-solving abilities, and communication skills help you manage cross-functional teams and drive program success. These skills are vital for effectively executing retail initiatives, optimizing processes, and achieving business goals in a competitive environment.

What is the difference between Retail Program Manager vs Retail Buyer?

AspectRetail Program ManagerRetail Buyer
Primary FocusOversees multiple retail initiatives, manages programs, and coordinates cross-functional teamsSources and selects products to be sold in retail stores
Required SkillsProject management, strategic planning, vendor coordinationMarket research, negotiation, inventory management
Work EnvironmentCorporate offices, retail chains, cross-departmental collaborationRetail stores, supplier offices, procurement departments
Common CertificationsProject Management Professional (PMP), retail management certificationsMerchandising certifications, purchasing certifications

The Retail Program Manager and Retail Buyer roles both operate within the retail industry but focus on different aspects. The Program Manager oversees retail initiatives and programs, ensuring strategic alignment and execution, while the Buyer concentrates on selecting products to meet customer demand. Both roles require strong organizational skills and industry knowledge, but their daily tasks and objectives differ significantly.

What are the top 3 skills of a program manager?

A retail program manager needs strong leadership, communication, and organizational skills to coordinate multiple projects and teams effectively. They should also have problem-solving abilities and proficiency with project management tools like MS Project or Jira. These skills ensure successful implementation of retail initiatives and efficient team collaboration.

What are some common challenges faced by Retail Program Managers, and how can they effectively address them?

Retail Program Managers often encounter challenges such as coordinating cross-functional teams, managing tight project timelines, and adapting to rapidly changing retail environments. To address these, strong communication skills are crucial for aligning team members and stakeholders, while agile project management techniques help navigate shifting priorities. Proactive problem-solving and a customer-centric mindset also enable Retail Program Managers to deliver successful retail initiatives and drive continuous improvement.

Is a program manager a high position?

A program manager is typically a senior role responsible for overseeing multiple projects and coordinating efforts across teams. It is generally considered a high-level position that requires strong leadership, strategic planning, and communication skills. In many organizations, program managers report to executives and play a key role in achieving business objectives.
What are popular job titles related to Retail Program Manager jobs in New York? For Retail Program Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Retail Program Manager jobs in New York look for? The top searched job categories for Retail Program Manager jobs in New York are:
What cities in New York are hiring for Retail Program Manager jobs? Cities in New York with the most Retail Program Manager job openings:
Retail Program Manager jobs near you
Infographic showing various Retail Program Manager job openings in New York as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.
Senior Associate, Program Management, Deployment Operations

Senior Associate, Program Management, Deployment Operations

RADAR

New York, NY • On-site

$126K - $127K/yr

Full-time

Medical, Dental, Life, Retirement

Re-posted 19 days ago

Job description

ABOUT US
E-commerce got real-time data infrastructure decades ago. Physical stores still have not. RADAR is changing that.
RADAR is building the data infrastructure layer for the physical world, starting with retail. Our hardware-enabled SaaS platform uses proprietary overhead sensors, software, and AI-powered analytics to locate every product in a store, continuously, down to the fixture. We are deployed across 1,400+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale.
RADAR is one of the best-funded companies in retail technology, backed by a recent Series B financing at a $1 billion valuation. Inventory accuracy is only the beginning. We believe RADAR can become foundational infrastructure for the physical economy, powering new AI-driven commerce experiences across retail and beyond.
Join us if you want to work on a large, unsolved, technically challenging problem with an ambitious team building category-defining technology.
OUR VALUES
  • Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters.
  • Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together.
  • High Impact: You'll make meaningful contributions from day one and help shape the future of our product and company.
  • Clear Communication: We value honesty, humility, and respectful dialogue-everyone's voice matters.
  • Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work.
  • Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints.
  • Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

ABOUT THE JOB
The Senior Specialist, Program Management (Deployment Operations) owns the planning and execution backbone of RADAR's fleet deployment program - from scheduling and resource allocation through financial oversight and cross-functional coordination.
This role requires a systems-oriented and process-obsessed mindset to deliver structure, repeatability, and discipline to a deployment program spanning hundreds of sites and multiple stakeholder teams. It isn't just about tracking what is happening - it's about building the frameworks and routines that make execution more predictable and cross-functional handoffs cleaner.
Sitting within Deployment Operations, this role works closely with the Deployment Operations Lead, Deployment Support Manager, the Pilots and Special Projects team, Customer Experience, Store Planning, and external installation partners to ensure work is sequenced intelligently, resources are allocated efficiently, and overall program spend is managed proactively.
Responsibilities:
Fleet Rollout Scheduling and Coordination
  • Own the deployment schedule across multiple customer rollout programs, ensuring work is sequenced to meet customer commitments, sales demand, and operational capacity.
  • Maintain clear visibility into pipeline, backlog, and in-flight deployments - with supporting trackers and dashboards that give leadership real-time status without manual status chasing.
  • Balance field resource allocation across customers and programs to maximize throughput and minimize scheduling conflicts.
  • Identify scheduling risks early and escalate with clear options and recommendations.

Cross-Functional Liaison
  • Serve as the primary coordination point between Deployment Operations and the Pilots and Special Projects team, ensuring pilot learnings, site requirements, and scope changes flow cleanly into fleet execution planning.
  • Partner with Store Planning and Design, Hardware Supply Chain, and Customer Experience to align on deployment timelines, site readiness, and logistics dependencies.
  • Track cross-functional action items and ensure follow-through without requiring escalation.

Internal Resource Allocation
  • Work closely with the Deployment Operations Lead to assign internal resources to active projects and customers based on skill set, availability, and priority.
  • Maintain a clear picture of team capacity and flag coverage gaps or overallocation before they become execution problems.
  • Support onboarding coordination as the team scales.

Process and Systems Excellence
  • Drive continuous improvement of scheduling and issue tracking.
  • Partner with Systems Analysts to develop reporting tools that reflect how work actually gets done.
  • Build and maintain standardized templates, SOPs, and operating routines that reduce variability and manual effort across the deployment program.
ABOUT YOU
Required:
  • 3+ years of experience in program management, operations coordination, or deployment operations - with hands-on ownership of the tools and workflows that support execution.
  • Strong organizational and scheduling skills; comfortable managing multiple workstreams across different customers and timelines simultaneously.
  • Experience managing vendor deliverables and holding partners accountable in fast-paced, time-bound environments.
  • Financial fluency: comfortable with budget tracking, program-level spend reporting, and cost trend analysis.
  • Proven ability to drive cross-functional coordination across teams with different priorities and working styles.
  • Strong written communication; able to produce clear status updates and escalations that don't require interpretation.
Preferred:
  • Experience in retail store deployments, multi-site rollouts, or distributed hardware programs.
  • Familiarity with RFID, IoT, or hardware-plus-SaaS deployment environments.
  • Experience building SOPs, trackers, and operating playbooks from scratch.
  • Lean Six Sigma Green Belt, PMP, or equivalent experience in structured process improvement and program execution.
  • Comfort working in environments where processes are still being developed and refined
WHAT YOU'LL DO
In your first 30 days, you will:
  • Learn RADAR's deployment workflows, customer programs, scheduling rhythms, and vendor relationships.
  • Audit the current scheduling and financial tracking tools to understand what exists, what's inconsistent, and where the biggest friction points are.
  • Shadow the Deployment Operations Lead and internal associates to understand how work is allocated today and where handoffs break down.
  • Get up to speed on active rollout programs, backlog status, and in-flight change orders.
In your first 60 days, you will:
  • Take ownership of the master deployment schedule and drive the weekly scheduling cadence with minimal oversight.
  • Establish a consistent operating rhythm with the Pilots and Special Projects team.
  • Begin formalizing resource allocation inputs and team capacity tracking in a structured format.
In your first 90 days, you will:
  • Deliver measurable improvements in scheduling predictability, financial tracking accuracy, and cross-functional coordination quality.
  • Publish a deployment operations playbook covering scheduling, resource allocation, vendor coordination, and financial oversight - with templates and SOPs that the team can pick up and run with.
  • Establish a clean, repeatable handoff model from Pilots and Special Projects into fleet rollout execution.

At RADAR, your base pay is one part of your total compensation package. The expected base salary range for this position is $90,000-$144,000. Individual pay is determined by work location and additional factors, including job-related skills, experience and relevant education or training.You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan, flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting.
Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness.

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