Retail Leadership Development Program Jobs (NOW HIRING)

Chick-fil-A Mooretown Road is seeking an individual to join their internal Leadership Development

Program (LDP). This is a very intentional program in which individuals will rotate through critical areas

of the restaurant to learn all aspects of the business. During each rotation this individual will be

receiving vision, coaching, problem solving skills, and instruction on how to develop others and raise

up talent around them. We are seeking individuals who are self-starters and have a desire to grow, the

ability to multitask, and have excellent problem solving skills.

Individuals in the LDP will begin as a team member and work his/her way up through several levels of

leadership to the Director level while rotating through the different areas of the operation. At the

Director Level, you will be a top leader in the organization and have the opportunity to shape the

business daily. Towards the end of the program, individuals can seek the opportunity to remain at

Chick-fil-A Mooretown Road long term as a high level leader, to apply for the corporate LDP program

geared towards business ownership, or pursue the corporate Talent Development Program geared

towards corporate careers at the Chick-fil-A Support Center.

In the LDP, this individual will be a part of the leadership team, being led and developed by Wrenn

Holland, the Owner/Operator. This will be a fast-paced environment that requires standing 10+ hours

each day and working 45+ hours each week. As part of the program, this individual will get to lead

others, build relationships with customers and team members, and have the ability to capitalize on

their gifts. We are looking for a self-directed servant leader with a teachable heart, a growth mindset

Key Responsibilities

To begin as a team member; develop into a Director; and rotate through various aspects of the business

(Drive Thru, Front of House, Training, HR, etc) as a Director.

Goal is to manage the restaurant at a high level and learn all you need to know about Chick-fil-A restaurant operations ("Chicken MBA"), so that you can pursue a career with Chick-fil-A long term.

Promotion to Certified Trainer - Timeline: 60 days after the program start date.

Successful completion of initial team member training

Demonstration of core competencies

Positive performance evaluations from current trainers & shift leaders

Completion of all training and approved to step into the role by Talent Director & Owner/Operator

Promotion to Shift Leader - Timeline: 90 days after the program start date.

Meet all requirements of Certified Trainer role

Must complete at least 5 training sessions. This can be with a new hire, and or someone that needs to

be retrained in a specific area.

Completion of all Pathway training for the whole restaurant and approved to step into the role by

Talent Director & Owner/Operator

Demonstration of leadership skills in shadow shifts with current leaders

Positive performance evaluations from current Shift Leaders

Promotion to Director - Timeline: About 120 days after the program start date.

Meet all requirements of Shift Leader role

Demonstration of exemplary leadership and problem-solving skills

Positive performance evaluations from higher Management

Approval to step into the role by Talent Director & Owner/Operator

2 - 5 years of full-time work experience

Bachelor's Degree Required

Proven leadership experience

Self-directed and driven leader with mindset of continuous improvement

Go-getter with the ability to think and problem solve

Willingness and humility to serve others first

Strong Communicator (ability to motivate and lead team members)

Attention to detail

Determination

Flexible

Patient

Efficient

Day in the life/Schedule (Will be further discussed at time of interview)

Benefits & Compensations

Compensation: $23 an hour

Paid Time Off (PTO): 2 weeks of paid vacation; Closed on Thanksgiving and

Christmas Day Holidays

Health Benefits: The operator covers up to $1,875 towards medical, $100 towards

dental, and $35 towards vision insurance cost for employees. Family plan costs

vary.

Meal Discounts: Significant Meal Discounts, free food on shift.

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.