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Retail Customer Experience Associate Jobs (NOW HIRING)

Customer Experience Associate

Conshohocken, PA · On-site

$16.25 - $21.75/hr

Location Address: 200 W Ridge Pike, STE 110 ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Customer Experience Associate

Montgomery, PA · On-site

$15.25 - $20.50/hr

Location Address: 2186 State Route 54 ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Customer Experience Associate

Williamsport, PA · On-site

$15 - $20/hr

Location Address: 1916 Lycoming Creek Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Customer Experience Associate

Fredericksburg, VA · On-site

$16.25 - $21.75/hr

Location Address: 10871 Tidewater Trail ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Customer Experience Associate

Johnstown, PA

$16.25 - $21.75/hr

Location Address: 2600 Willow Street Pike Suite 5 The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and greets customers ...

Customer Experience Associate

Huntingdon, PA

$14.75 - $19.50/hr

Location Address: 2100 County Line Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Customer Experience Associate

Atlanta, GA

$15.75 - $21.25/hr

... retail giants. Stord manages over $10 billion of commerce annually through its fulfillment ... The Customer Experience Associate (CEA I) is responsible for delivering timely, accurate, and ...

Location Address: 6375 Monroe Ave ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and ...

Customer Experience Associate

Jersey Shore, PA · On-site

$15.50 - $20.50/hr

Location Address: 1440 Allegheny Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Customer Experience Associate

Carlisle, PA · On-site

$16 - $21.50/hr

Location Address: 351 East High Street ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Customer Experience Associate

Chambersburg, PA · On-site

$16.50 - $22/hr

Location Address: 1056 Wayne Avenue ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles ...

Customer Experience Associate

Scottsdale, AZ

$16.75 - $22.25/hr

Customer Experience Associate GPS Insight offers leading technology for organizations that have drivers and technicians in the field, fleets of vehicles, trailers, and other mobile assets. We provide ...

Location Address: 40845 Merchants Lane ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Customer Experience Associate

Allentown, PA

$16.25 - $21.75/hr

Cedar Crest Blvd ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and greets customers ...

Customer Experience Associate

Oley, PA

$15.75 - $21/hr

Location Address: 61 King's Plaza ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned: * Smiles and ...

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Retail Customer Experience Associate information

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How much do retail customer experience associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for retail customer experience associate in the United States is $15.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $15.87 per hour, depending on experience, location, and employer.

How does a Retail Customer Experience Associate typically collaborate with other team members to enhance the overall customer journey?

As a Retail Customer Experience Associate, you'll work closely with sales associates, supervisors, and inventory staff to ensure customers have a seamless and positive experience. Collaboration often includes sharing customer feedback, coordinating on promotions, and assisting with problem-solving when complex issues arise. Team meetings and open communication are common, allowing associates to align on store objectives and improve service strategies. This team-oriented environment helps you learn from others and develop valuable interpersonal skills.

What are Retail Customer Experience Associates?

Retail Customer Experience Associates are professionals who interact directly with customers in retail settings to ensure a positive shopping experience. They assist customers with product inquiries, resolve issues, handle transactions, and often provide recommendations to enhance customer satisfaction. These associates play a key role in representing the brand, maintaining store appearance, and supporting sales goals. Their responsibilities may also include managing returns, responding to complaints, and providing information about promotions or loyalty programs.

What is the difference between Retail Customer Experience Associate vs Retail Sales Associate?

AspectRetail Customer Experience AssociateRetail Sales Associate
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; sales skills
Work EnvironmentCustomer service-focused, in-store or online supportIn-store sales, assisting customers with purchases
Employer & Industry UsageRetail stores, malls, online retailRetail stores, department stores, specialty shops
Common Search & ComparisonCustomer service, experience, support rolesSales, upselling, product knowledge

The Retail Customer Experience Associate primarily focuses on providing excellent customer service and support, ensuring a positive shopping experience. In contrast, the Retail Sales Associate emphasizes actively selling products and increasing sales. Both roles require strong communication skills and are vital in retail environments, but their core responsibilities differ in focus.

What are the key skills and qualifications needed to thrive as a Retail Customer Experience Associate, and why are they important?

Thriving as a Retail Customer Experience Associate requires strong interpersonal skills, product knowledge, and at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic computer applications is typically expected. Excellent communication, problem-solving, and a positive attitude help associates deliver outstanding service and resolve customer concerns effectively. These skills and qualities are vital for creating positive shopping experiences, building customer loyalty, and achieving sales goals in a competitive retail environment.
More about Retail Customer Experience Associate jobs
What cities are hiring for Retail Customer Experience Associate jobs? Cities with the most Retail Customer Experience Associate job openings:
What are the most commonly searched types of Retail Customer Experience jobs? The most popular types of Retail Customer Experience jobs are:
What states have the most Retail Customer Experience Associate jobs? States with the most job openings for Retail Customer Experience Associate jobs include:
Infographic showing various Retail Customer Experience Associate job openings in the United States as of May 2026, with employment types broken down into 62% Full Time, 35% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,565 per year, or $15.2 per hour.
Customer Experience Associate

Customer Experience Associate

Weis Markets

Bloomsburg, PA

$15 - $20/hr

Other

Posted 4 days ago


Weis Markets rating

5.6

Company rating: 5.6 out of 10

Based on 566 frontline employees who took The Breakroom Quiz

79th of 114 rated grocery stores


Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!
Location Address:
725 Columbia Boulevard
Job Description:
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

  • Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner. Follows company policies relating to customer check out to increase customer satisfaction.
  • Operates front end scanning equipment and cash register. Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer's cart.
  • Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons. Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages. Follows all store and legal guidelines regarding sale of tobacco and alcohol.
  • Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
  • Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
  • Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
  • Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
  • May also be called upon to assist in other departments.

SUPERVISORY RESPONSIBILITIES
This position currently has no supervisory responsibilities.
QUALIFICATION REQUIREMENTS
To perform this job successfully, the associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED). No prior experience required.
Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

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About Weis Markets

Sourced by ZipRecruiter

Weis Markets is a renowned name in the retail industry – specifically the supermarket sector – operating mainly within the United States. The company was established by two brothers, Harry and Sigmund Weis, in 1912 in Sunbury, Pennsylvania, and has now grown to operate over 200 stores across seven Mid-Atlantic states. Weis Markets offers an extensive range of products including grocery items, dairy products, frozen foods, pharmacy services, fuel, and more. Their mission focuses on delivering exceptional value and satisfaction to their customers by offering quality products at a great price and supporting local communities. Some of their notable achievements include their continued growth and expansion throughout the region, the launch of a successful e-commerce platform, and philanthropic efforts towards enhancing the well-being of communities in which they operate.

Industry

Food and beverage stores

Company size

10,000+ Employees

Headquarters location

Sunbury, PA, US

Year founded

1912