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Retail Chargeback Jobs (NOW HIRING)

Addicted Fishing

Retail Warehouse Manager

Ridgefield, WA · On-site

$50K - $90K/yr

Ensure all shipments strictly adhere to specific retailer routing guides , labeling requirements, and palletization standards to eliminate chargebacks. * Systems Management: Oversee the integration ...

Gimme Seaweed

Trade Spend Manager

$120K - $130K/yr

Experience working with major food distributors and retailers (eg. UNFI, KeHE, Amazon, Target) * Experience identifying and successfully disputing incorrect chargebacks in customer portals

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Retail Chargeback information

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How much do retail chargeback jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for retail chargeback in the United States is $20.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Retail Chargeback vs Retail Fraud Analyst?

AspectRetail ChargebackRetail Fraud Analyst
CredentialsKnowledge of payment processing, dispute resolutionKnowledge of fraud detection, data analysis
Work EnvironmentCustomer service, finance, and dispute teamsSecurity, risk management, data analysis teams
Industry UsageRetail, banking, payment processorsRetail, e-commerce, financial institutions
Common Search/ComparisonYesYes

Retail Chargeback specialists handle disputes related to payment reversals initiated by customers, focusing on resolving transaction issues. Retail Fraud Analysts focus on detecting and preventing fraudulent activities to protect the retailer and customers. While both roles involve payment security, chargeback professionals manage disputes after transactions, whereas fraud analysts work proactively to prevent fraud.

More about Retail Chargeback jobs
What cities are hiring for Retail Chargeback jobs? Cities with the most Retail Chargeback job openings:
What states have the most Retail Chargeback jobs? States with the most job openings for Retail Chargeback jobs include:
What job categories do people searching Retail Chargeback jobs look for? The top searched job categories for Retail Chargeback jobs are:
Retail Chargeback jobs near you
Infographic showing various Retail Chargeback job openings in the United States as of June 2026, with employment types broken down into 61% Full Time, 37% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $43,104 per year, or $20.7 per hour.

Bilingual Logistics Deduction Compliance Analyst

Hisense

Alpharetta, GA • On-site

Full-time

Posted 4 days ago

Job description

Position Overview:

We are seeking a Bilingual Logistics Deduction Compliance Analyst to support our logistics operations by managing customer compliance requirements and minimizing deduction-related losses. The ideal candidate will be fluent in both English and Mandarin, have a basic understanding of SAP, and demonstrate a strong willingness to learn how to investigate, resolve, and prevent chargebacks from major retail customers.


Key Responsibilities:

  • Investigate and resolve compliance chargebacks and deductions issued by major retail partners (e.g., Amazon, Best Buy, Costco, Kroger).
  • Analyze root causes of deductions, such as delivery discrepancies, packaging non-compliance, and routing violations, and support the preparation and submission of effective disputes or appeals.
  • Collaborate with Finance, Logistics, and GTM teams to address operational inefficiencies and minimize future compliance risks.
  • Track and report deduction trends, assisting in the development of preventive measures to reduce deduction amounts and loss rates.
  • Support documentation and continuous improvement of shipping procedures to meet evolving retailer compliance requirements.
  • Assist in training internal teams on customer-specific shipping guidelines and compliance expectations.
  • Monitor logistics operations in SAP to ensure strict adherence to retailer shipping policies.
  • Communicate with internal stakeholders and overseas partners to resolve deduction disputes and align on compliance strategies.
  • Compile, analyze, and summarize quarterly and annual chargeback data to support strategic planning and decision-making.


Qualifications

  • Bachelor's degree
  • Foundational SAP knowledge and a strong interest in logistics, supply chain compliance, and chargeback management.
  • 1-2 years of relevant experience in deduction or compliance management.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • Strong learning ability and independence, with excellent interpersonal and cross-functional communication skills.
  • High attention to detail and accuracy; ability to manage multiple tasks in a fast-paced environment.
  • Willingness to learn and develop expertise in deduction dispute processes and retailer shipping requirements
  • Bilingual fluency in English and Mandarin (both verbal and written).
  • Strong analytical and problem-solving skills with a proactive mindset.
  • Willingness to support team training on deduction prevention and compliance updates.
  • Flexibility to work outside standard business hours when necessary.

Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.

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