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Retail Chargeback Jobs (NOW HIRING)

Simplehuman

Logistics Coordinator

Long Beach, CA · On-site

$21.25 - $28.25/hr

Research transportation invoices, routing discrepancies, and retailer chargebacks, preparing documentation to dispute invalid claims. * Monitor shipment status and coordinate with carriers to resolve ...

Simplehuman

Logistics Coordinator

Long Beach, CA · On-site

$21.25 - $28.25/hr

Research transportation invoices, routing discrepancies, and retailer chargebacks, preparing documentation to dispute invalid claims. * Monitor shipment status and coordinate with carriers to resolve ...

Medical Group Care

Logistic Manager assistant

Naples, FL · On-site

$3.0K/mo

Analyze and resolve retail logistics chargebacks and debit memos * Maintain and improve SOPs for import/export, warehousing, and distribution logistics * Prepare regular reporting on shipment status ...

New

Simplehuman LLC

Logistics Coordinator

Long Beach, CA · On-site

$21.25 - $28.25/hr

Research transportation invoices, routing discrepancies, and retailer chargebacks, preparing documentation to dispute invalid claims. * Monitor shipment status and coordinate with carriers to resolve ...

Graza

3PL Analyst

Brooklyn, NY · On-site

Ensure inbound receiving and outbound order processing stay within agreed windows, minimizing retail chargebacks and fines from major partners (e.g., Target, Walmart, Amazon). * Build automated ...

Medical Group Care

Logistic Manager assistant

Naples, FL · On-site

$3.0K/mo

Analyze and resolve retail logistics chargebacks and debit memos * Maintain and improve SOPs for import/export, warehousing, and distribution logistics * Prepare regular reporting on shipment status ...

New

Medical Group Care

Logistic Manager assistant

Naples, FL · On-site

$3.0K/mo

Analyze and resolve retail logistics chargebacks and debit memos * Maintain and improve SOPs for import/export, warehousing, and distribution logistics * Prepare regular reporting on shipment status ...

New

Graza

3PL Analyst

Brooklyn, NY · On-site

Ensure inbound receiving and outbound order processing stay within agreed windows, minimizing retail chargebacks and fines from major partners (e.g., Target, Walmart, Amazon). * Build automated ...

Graza

3PL Analyst

Brooklyn, NY · On-site

Ensure inbound receiving and outbound order processing stay within agreed windows, minimizing retail chargebacks and fines from major partners (e.g., Target, Walmart, Amazon). * Build automated ...

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All JobsRetail Chargeback Jobs

Retail Chargeback information

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How much do retail chargeback jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for retail chargeback in the United States is $20.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Retail Chargeback vs Retail Fraud Analyst?

AspectRetail ChargebackRetail Fraud Analyst
CredentialsKnowledge of payment processing, dispute resolutionKnowledge of fraud detection, data analysis
Work EnvironmentCustomer service, finance, and dispute teamsSecurity, risk management, data analysis teams
Industry UsageRetail, banking, payment processorsRetail, e-commerce, financial institutions
Common Search/ComparisonYesYes

Retail Chargeback specialists handle disputes related to payment reversals initiated by customers, focusing on resolving transaction issues. Retail Fraud Analysts focus on detecting and preventing fraudulent activities to protect the retailer and customers. While both roles involve payment security, chargeback professionals manage disputes after transactions, whereas fraud analysts work proactively to prevent fraud.

More about Retail Chargeback jobs
What cities are hiring for Retail Chargeback jobs? Cities with the most Retail Chargeback job openings:
What states have the most Retail Chargeback jobs? States with the most job openings for Retail Chargeback jobs include:
What job categories do people searching Retail Chargeback jobs look for? The top searched job categories for Retail Chargeback jobs are:
Retail Chargeback jobs near you
Infographic showing various Retail Chargeback job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,104 per year, or $20.7 per hour.

Director of Analytics & RevOps

Brio Water Technology

Glendale, CA • On-site

$145K - $165K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

About the company
Brio Water Technology, a Home Organizers, Inc. company, is a market leading water products brand that has helped millions stay hydrated through its unique and innovative product line. We offer full home water solutions designed to elevate the way people hydrate, combining sophisticated technology with modern, top tier design to deliver exceptional performance, customer satisfaction, and enhanced functionality.
About the role
Brio Water Technology is seeking a Director of Analytics & Revenue Operations to lead ecommerce operations, commercial analytics, digital shelf execution, and retailer account operations across Amazon, Walmart, Home Depot, and other key retail channels.
This role owns the operational backbone of the ecommerce business, including reporting, dashboards, purchase order workflows, deductions, chargebacks, shortages, co-op billing, retailer compliance, forecasting support, and marketplace operational performance. The ideal candidate has experience in retail, wholesale, manufacturing, consumer products, or ecommerce, and understands how retailer systems, operational workflows, and commercial data support revenue growth.
What you'll do
  • Own ecommerce and commercial reporting across Amazon, Walmart, Home Depot, and other retail channels.
  • Build and maintain dashboards, reporting cadence, KPI tracking, and data quality across ecommerce platforms.
  • Manage and improve retailer operations across Amazon Vendor Central, Walmart Retail Link, Home Depot Supplier Hub, and other retailer portals.
  • Oversee digital shelf execution, including listing health, content quality, item setup, account health, and product performance.
  • Own account operational mechanics including purchase orders, deductions, Amazon chargebacks, shortages, co-op billing, and retailer compliance.
  • Support Ship to Amazon workflows and related operational processes.
  • Partner with Operations, Supply Chain, Finance, Sales, and Ecommerce teams to resolve operational issues and improve execution.
  • Support demand forecasting, inventory planning, promotional planning, and S&OP through data and marketplace insights.
  • Partner with Finance on trade fund reporting, accruals, deductions, chargebacks, and P&L accuracy.
  • Support and improve ecommerce system integrations and workflows, including Mulesoft or similar integration platforms.
  • Identify trends, risks, and opportunities across retailer performance, inventory flow, compliance, deductions, and operational execution.
  • Present weekly commercial reporting and operational updates to ecommerce leadership.
  • Lead and develop team members across ecommerce analytics, digital shelf, account operations, and promotional/trade support.

Qualifications
  • 7+ years of experience in ecommerce operations, revenue operations, marketplace operations, commercial analytics, or retail account operations.
  • Industry experience in retail, wholesale, manufacturing, CPG, consumer products, home goods, appliances, or ecommerce strongly preferred.
  • Strong hands-on experience with Amazon Vendor Central required.
  • Experience with Walmart Retail Link, Home Depot Supplier Hub, Walmart Supplier Center, Shopify, or similar retailer portals strongly preferred.
  • Experience managing Amazon chargebacks, shortages, deductions, co-op billing, trade funds, account compliance, or retailer disputes.
  • Experience with Ship to Amazon workflows or Amazon operational processes strongly preferred.
  • Experience with Mulesoft, EDI, ERP integrations, or ecommerce system connectivity preferred.
  • Strong understanding of ecommerce and marketplace KPIs, including revenue, margin, sell-through, listing health, fill rate, inventory flow, chargebacks, deductions, and account compliance.
  • Advanced Excel or Google Sheets skills required; BI tools such as Power BI, Tableau, Looker, or similar preferred.
  • Proven ability to work cross-functionally with Ecommerce, Sales, Finance, Supply Chain, Operations, and Product teams.
  • Strong communication skills with the ability to turn operational data into clear business recommendations.
  • Bachelor's degree required; business, analytics, operations, finance, or related field preferred.

Benefits / Perks
We believe in recognizing and rewarding our employees for a job well done. We offer growth potential for motivated individuals, competitive compensation, and a comprehensive benefits package, including:
  • Medical, Dental, Vision, Life Insurance
  • 401K Retirement Plan
  • Paid Vacation Time
  • Paid Holidays
  • and More!

The pay range for this role is:
145,000 - 165,000 USD per year (Glendale, CA)

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