Monitor retailer scorecards, manage chargebacks and disputes, and drive corrective actions. * Manage retail returns and ensure accurate inventory reconciliation. Inventory & Order Management Support
Monitor retailer scorecards, manage chargebacks and disputes, and drive corrective actions. * Manage retail returns and ensure accurate inventory reconciliation. Inventory & Order Management Support
Reconcile invoices, deductions, and chargebacks in partnership with Finance; track and resolve retailer claims and validate chargeback accuracy. Item Setup, Systems & Data Management * Maintain ...
Reconcile invoices, deductions, and chargebacks in partnership with Finance; track and resolve retailer claims and validate chargeback accuracy. Item Setup, Systems & Data Management * Maintain ...
Reconcile invoices, deductions, and chargebacks in partnership with Finance; track and resolve retailer claims and validate chargeback accuracy. Item Setup, Systems & Data Management * Maintain ...
Reconcile invoices, deductions, and chargebacks in partnership with Finance; track and resolve retailer claims and validate chargeback accuracy. Item Setup, Systems & Data Management * Maintain ...
Retailer Compliance & Chargeback Management * Collect and maintain complete shipment documentation--including signed MBOLs and itemized BOLs--organized in a shared drive so that brokers can self ...
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Retailer Compliance & Chargeback Management * Collect and maintain complete shipment documentation--including signed MBOLs and itemized BOLs--organized in a shared drive so that brokers can self ...
Monitor retailer scorecards, manage chargebacks and disputes, and drive corrective actions. * Manage retail returns and ensure accurate inventory reconciliation. Inventory & Order Management Support
Monitor retailer scorecards, manage chargebacks and disputes, and drive corrective actions. * Manage retail returns and ensure accurate inventory reconciliation. Inventory & Order Management Support
Responsibilities Retailer Purchase Order Management * Own the end-to-end lifecycle of retailer ... Track and report on order fill rates, on-time delivery, and chargebacks; investigate root causes ...
Responsibilities Retailer Purchase Order Management * Own the end-to-end lifecycle of retailer ... Track and report on order fill rates, on-time delivery, and chargebacks; investigate root causes ...
AR Account Specialist
$20.25 - $26.75/hr
If you have fought and won chargeback battles with large retailers, know how to navigate Vendor Central inside and out, and take pride in recovering every dollar owed, we want to hear from you. What ...
AR Account Specialist
$20.25 - $26.75/hr
If you have fought and won chargeback battles with large retailers, know how to navigate Vendor Central inside and out, and take pride in recovering every dollar owed, we want to hear from you. What ...
Hold team members accountable for understanding, resolving, and preventing customer chargebacks. Own and drive overall OTIF (On-Time In-Full) performance across assigned Retail Sales Operations ...
Hold team members accountable for understanding, resolving, and preventing customer chargebacks. Own and drive overall OTIF (On-Time In-Full) performance across assigned Retail Sales Operations ...
Accounts Receivable Specialist
Buena Park, CA · On-site
$20.50 - $27/hr
Accounts Receivable Specialist National Retail Accounts & Chargeback Management Company Unlockt Brands Inc. Location Buena Park, CA Employment Type Full-Time Level Mid-Level (3-5 Years Experience ...
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Accounts Receivable Specialist
Buena Park, CA · On-site
$20.50 - $27/hr
Accounts Receivable Specialist National Retail Accounts & Chargeback Management Company Unlockt Brands Inc. Location Buena Park, CA Employment Type Full-Time Level Mid-Level (3-5 Years Experience ...
AR Account Specialist
$65K - $75K/yr
If you have fought and won chargeback battles with large retailers, know how to navigate Vendor Central inside and out, and take pride in recovering every dollar owed, we want to hear from you. What ...
Quick apply
AR Account Specialist
$65K - $75K/yr
If you have fought and won chargeback battles with large retailers, know how to navigate Vendor Central inside and out, and take pride in recovering every dollar owed, we want to hear from you. What ...
... chargeback dispute resolution, pricing validation, and vendor portal maintenance. • Play a ... assigned Retail Sales Operations accounts. • Maintain a strong knowledge of national account ...
Quick apply
... chargeback dispute resolution, pricing validation, and vendor portal maintenance. • Play a ... assigned Retail Sales Operations accounts. • Maintain a strong knowledge of national account ...
Financial Analyst - CE
Plano, TX · On-site +1
The role leads month-end closing, forecasting, and financial analysis, while overseeing retailer chargeback account management, and eCommerce-related accounting entries in close collaboration with e ...
Financial Analyst - CE
Plano, TX · On-site +1
The role leads month-end closing, forecasting, and financial analysis, while overseeing retailer chargeback account management, and eCommerce-related accounting entries in close collaboration with e ...
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Accounts Receivable/Deductions Specialist
Parsippany, NJ · On-site
$20 - $25/hr
Experience * 2-5 years of experience in accounts receivable, chargeback management, deductions processing, or customer account reconciliation. * Experience working with major retailers, distributors ...
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Be Seen First
Accounts Receivable/Deductions Specialist
Parsippany, NJ · On-site
$20 - $25/hr
Experience * 2-5 years of experience in accounts receivable, chargeback management, deductions processing, or customer account reconciliation. * Experience working with major retailers, distributors ...
... chargeback dispute resolution, pricing validation, and vendor portal maintenance. • Play a ... assigned Retail Sales Operations accounts. • Maintain a strong knowledge of national account ...
... chargeback dispute resolution, pricing validation, and vendor portal maintenance. • Play a ... assigned Retail Sales Operations accounts. • Maintain a strong knowledge of national account ...
Run the chargeback prevention + root-cause program -- track by type/retailer/cause, dispute with Finance, and close the loop with floor SOPs so root causes don't recur * Own compliance training for ...
Run the chargeback prevention + root-cause program -- track by type/retailer/cause, dispute with Finance, and close the loop with floor SOPs so root causes don't recur * Own compliance training for ...
Financial Analyst - CE
Plano, TX · On-site +1
The role leads month-end closing, forecasting, and financial analysis, while overseeing retailer chargeback account management, and eCommerce-related accounting entries in close collaboration with e ...
Financial Analyst - CE
Plano, TX · On-site +1
The role leads month-end closing, forecasting, and financial analysis, while overseeing retailer chargeback account management, and eCommerce-related accounting entries in close collaboration with e ...
Financial Analyst - CE
Plano, TX · On-site
The role leads month-end closing, forecasting, and financial analysis, while overseeing retailer chargeback account management, and eCommerce-related accounting entries in close collaboration with e ...
Financial Analyst - CE
Plano, TX · On-site
The role leads month-end closing, forecasting, and financial analysis, while overseeing retailer chargeback account management, and eCommerce-related accounting entries in close collaboration with e ...
Investigate and resolve compliance chargebacks and deductions issued by major retail partners (e.g., Amazon, Best Buy, Costco, Kroger). * Analyze root causes of deductions, such as delivery ...
Quick apply
Investigate and resolve compliance chargebacks and deductions issued by major retail partners (e.g., Amazon, Best Buy, Costco, Kroger). * Analyze root causes of deductions, such as delivery ...
Senior Accounts Receivable Specialist
$22 - $29/hr
Investigate retailer deductions and chargebacks, obtaining supporting documentation and coordinating resolution. * Reconcile customer statements against internal records and identify variances.
Quick apply
Senior Accounts Receivable Specialist
$22 - $29/hr
Investigate retailer deductions and chargebacks, obtaining supporting documentation and coordinating resolution. * Reconcile customer statements against internal records and identify variances.
Investigate and resolve compliance chargebacks and deductions issued by major retail partners (e.g., Amazon, Best Buy, Costco, Kroger). * Analyze root causes of deductions, such as delivery ...
Investigate and resolve compliance chargebacks and deductions issued by major retail partners (e.g., Amazon, Best Buy, Costco, Kroger). * Analyze root causes of deductions, such as delivery ...
Retail Chargeback information
See salary details
$11.06 - $12.48
0% of jobs
$12.48 - $13.90
0% of jobs
$13.90 - $15.32
1% of jobs
$15.32 - $16.74
1% of jobs
$16.74 - $18.16
13% of jobs
$18.76 is the 25th percentile. Wages below this are outliers.
$18.16 - $19.58
24% of jobs
The median wage is $20.20 / hr.
$19.58 - $21
25% of jobs
$22.04 is the 75th percentile. Wages above this are outliers.
$21 - $22.42
15% of jobs
$22.42 - $23.84
9% of jobs
$23.84 - $25.26
6% of jobs
$25.26 - $26.68
5% of jobs
$11
$20
$26
How much do retail chargeback jobs pay per hour?
As of Jun 30, 2026, the average hourly pay for retail chargeback in the United States is $20.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $22.36 per hour, depending on experience, location, and employer.
What is the difference between Retail Chargeback vs Retail Fraud Analyst?
| Aspect | Retail Chargeback | Retail Fraud Analyst |
|---|---|---|
| Credentials | Knowledge of payment processing, dispute resolution | Knowledge of fraud detection, data analysis |
| Work Environment | Customer service, finance, and dispute teams | Security, risk management, data analysis teams |
| Industry Usage | Retail, banking, payment processors | Retail, e-commerce, financial institutions |
| Common Search/Comparison | Yes | Yes |
Retail Chargeback specialists handle disputes related to payment reversals initiated by customers, focusing on resolving transaction issues. Retail Fraud Analysts focus on detecting and preventing fraudulent activities to protect the retailer and customers. While both roles involve payment security, chargeback professionals manage disputes after transactions, whereas fraud analysts work proactively to prevent fraud.
More about Retail Chargeback jobs
What cities are hiring for Retail Chargeback jobs? Cities with the most Retail Chargeback job openings:
What states have the most Retail Chargeback jobs? States with the most job openings for Retail Chargeback jobs include:
What job categories do people searching Retail Chargeback jobs look for? The top searched job categories for Retail Chargeback jobs are:
Other
Medical, Dental, Vision, PTO
Posted 3 days ago
Job description
This is a hybrid position based in San Francisco requiring 3 days per week in the office.
We are seeking a detail-oriented and proactive Logistics Specialist, Retail Operations to support our Retail Logistics team across the U.S., Canada, and LATAM. This role will primarily focus on retail execution while supporting broader omni-channel logistics and order management initiatives as needed.
This individual will help manage the full retail lifecycle - from purchase order management through routing, distribution, compliance, delivery performance, chargeback mitigation, and returns. They will also own KPI tracking and performance improvement for assigned retailer partners.
The ideal candidate thrives in fast-paced retail environments, takes strong ownership, and approaches logistics with a systems- and AI-first mindset.
Key ResponsibilitiesRetail Operations Execution- Support end-to-end retail purchase order management across ERP and retailer portals.
- Ensure compliance with routing guides, labeling, ASN/EDI, and ship window requirements.
- Partner with 3PL and transportation providers to execute shipments On-Time, In-Full (OTIF).
- Monitor retailer scorecards, manage chargebacks and disputes, and drive corrective actions.
- Manage retail returns and ensure accurate inventory reconciliation.
- Maintain inventory visibility across distribution centers to support retail demand.
- Create and manage transfer orders between manufacturers and 3PLs.
- Support omni-channel order management and cross-channel inventory alignment as needed.
- Own performance tracking for assigned retailer partners (OTIF, fill rate, compliance, deductions, cycle time).
- Build and maintain reporting dashboards to drive visibility and accountability.
- Identify root causes of service or cost issues and implement corrective actions.
- Lead initiatives to automate manual processes and improve scalability and accuracy.
- Take a systems- and AI-first approach to optimizing retail logistics operations.
- 5+ years of experience in retail logistics, wholesale operations, or omni-channel supply chain.
- Experience supporting large national retailers (e.g., Amazon, Target, Walmart, Best Buy or similar) and working within retailer portals.
- Strong understanding of retail compliance requirements, OTIF metrics, routing, ASN/EDI, and chargeback management.
- Proven ability to automate processes and drive measurable improvements in cost, delivery performance, and cycle time.
Proficiency with ERP/WMS systems (NetSuite preferred) and strong Excel/Google Sheets skills. - Experience supporting retail operations across North America; LATAM experience a plus.
- Analytical, systems-oriented mindset with strong ownership and attention to detail.
At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.
What we offer:
- Competitive salary and equity packages
- Health, dental, vision insurance, and mental health resources
- An Oura Ring of your own plus employee discounts for friends & family
- 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
- Paid sick leave and parental leave
Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.
- Region 1 $88,000 - $110,000
- Region 2 $80,000 - 100,00
- Region 3 $75,000 - $94,000
A recruiter can determine your zones/tiers based on your US location.
We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI)