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Retail Chargeback Jobs (NOW HIRING)

Atrium

Chargeback Analyst

Edison, NJ · On-site

$60K - $80K/yr

Experience working with major retail, industrial, or distribution customers and their deduction/chargeback portals. * Familiarity with EDI transactions and related documentation. * Knowledge of ...

ASUSTeK Computer

Logistics Coordinator

Fremont, CA · On-site

$25 - $30/hr

Monitor, analyze, and research retailer chargebacks related to routing compliance, late delivery, shortages, or documentation errors * Dispute invalid chargebacks by gathering supporting ...

ASUS

Logistics Coordinator

Fremont, CA

$25 - $30/hr

Monitor, analyze, and research retailer chargebacks related to routing compliance, late delivery, shortages, or documentation errors * Dispute invalid chargebacks by gathering supporting ...

JLab Audio

Deductions Analyst

Carlsbad, CA · On-site

$60K - $85K/yr

... retailer chargebacks -- strongly preferred) * Working knowledge of chargebacks, deductions, accruals, and GL alignment, including how trade promotions, co-op/MDF, and rebate programs flow through ...

JLab Audio

Revenue Recovery Analyst

Carlsbad, CA · On-site

$60K - $85K/yr

... retailer chargebacks -- strongly preferred) * Working knowledge of chargebacks, deductions, accruals, and GL alignment, including how trade promotions, co-op/MDF, and rebate programs flow through ...

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Retail Chargeback information

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How much do retail chargeback jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for retail chargeback in the United States is $20.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Retail Chargeback vs Retail Fraud Analyst?

AspectRetail ChargebackRetail Fraud Analyst
CredentialsKnowledge of payment processing, dispute resolutionKnowledge of fraud detection, data analysis
Work EnvironmentCustomer service, finance, and dispute teamsSecurity, risk management, data analysis teams
Industry UsageRetail, banking, payment processorsRetail, e-commerce, financial institutions
Common Search/ComparisonYesYes

Retail Chargeback specialists handle disputes related to payment reversals initiated by customers, focusing on resolving transaction issues. Retail Fraud Analysts focus on detecting and preventing fraudulent activities to protect the retailer and customers. While both roles involve payment security, chargeback professionals manage disputes after transactions, whereas fraud analysts work proactively to prevent fraud.

More about Retail Chargeback jobs
What cities are hiring for Retail Chargeback jobs? Cities with the most Retail Chargeback job openings:
What states have the most Retail Chargeback jobs? States with the most job openings for Retail Chargeback jobs include:
What job categories do people searching Retail Chargeback jobs look for? The top searched job categories for Retail Chargeback jobs are:
Retail Chargeback jobs near you
Infographic showing various Retail Chargeback job openings in the United States as of June 2026, with employment types broken down into 62% Full Time, 37% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,104 per year, or $20.7 per hour.
Chargeback Analyst

Chargeback Analyst

Atrium

Edison, NJ • On-site

$60K - $80K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Atrium Health rating

7.6

Company rating: 7.6 out of 10

Based on 605 frontline employees who took The Breakroom Quiz

187th of 870 rated healthcare providers

Job description

Client Overview:
Our client is a leading manufacturing organization specializing in high-quality products for industrial and commercial customers. Their company is committed to operational excellence, continuous improvement, and the delivery of exceptional value to their clients. They are looking to add a Chargeback Analyst to their team. They foster a collaborative environment where employees are encouraged to share ideas, drive process improvements, and support each other's success.
Salary/Hourly Rate:
$60k - $80k Annually (commensurate with experience)
Position Overview:
The Chargeback Analyst is responsible for reviewing, validating, and resolving customer chargebacks and deductions related to pricing, promotions, shipping, and other manufacturing-related activities. This role works closely with Finance, Sales, Customer Service, and Operations to ensure accurate billing, timely dispute resolution, and reduction of preventable chargebacks. The ideal candidate will have strong analytical skills, attention to detail, and experience in a manufacturing or distribution environment.
Responsibilities of the Chargeback Analyst:
  • Review and analyze customer chargebacks, deductions, and disputes for accuracy and validity.
  • Investigate root causes of chargebacks (pricing discrepancies, shortages, returns, freight issues, promotions, etc.).
  • Collaborate with internal departments (Finance, Sales, Customer Service, Operations, Supply Chain) to gather documentation and resolve issues.
  • Prepare and submit responses or disputes to customers within required timelines.
  • Maintain detailed records of all chargeback activities, decisions, and outcomes.
  • Identify trends and recurring issues and recommend and support process improvements to reduce future chargebacks.
  • Reconcile accounts and ensure proper application of credits, debits, and adjustments.
  • Assist with month-end close activities related to deductions and chargebacks.
  • Generate reports and metrics on chargeback volumes, recovery rates, and root causes for management review.
  • Support internal and external audits by providing required documentation and analysis.
Required Experience/Skills for the Chargeback Analyst:
  • 2+ years of experience in chargeback, deductions, accounts receivable, or related financial analysis role.
  • Experience in a manufacturing, distribution, or consumer products environment.
  • Strong analytical and problem-solving skills with close attention to detail and accuracy.
  • Proficiency with Microsoft Excel and ERP systems (e.g., SAP, Oracle, JD Edwards, or similar).
  • Ability to interpret contracts, pricing agreements, and customer terms.
  • Strong written and verbal communication skills; ability to interact effectively with internal teams and customers.
  • Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Preferred Experience/Skills for the Chargeback Analyst:
  • Experience working with major retail, industrial, or distribution customers and their deduction/chargeback portals.
  • Familiarity with EDI transactions and related documentation.
  • Knowledge of manufacturing processes, inventory flows, and logistics.
  • Experience with data visualization or reporting tools (e.g., Power BI, Tableau).
  • Continuous improvement mindset with experience in process mapping or root cause analysis methodologies (e.g., Lean, Six Sigma).
Education Requirements:
  • Bachelor's degree in Finance, Accounting, Business, Supply Chain, or a related field is preferred.
  • An equivalent combination of education and relevant experience will be considered.
Benefits:
  • Competitive salary and performance-based incentives.
  • Medical, dental, and vision insurance.
  • Company-paid life and disability insurance.
  • 401(K) with company match.
  • Paid time off and company holidays.
  • Professional development and training opportunities.
  • Collaborative, team-oriented work environment within a growing manufacturing organization.
About Atrium: What you do matters. Guided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to your growth and success.
By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy .
As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO
Position ID: 397448

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About Atrium Health

Sourced by ZipRecruiter

Atrium Health is one of the nation's leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region's largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care. We've been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors' offices to behavioral health centers to nursing homes. Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1940

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