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Retail Chargeback Jobs (NOW HIRING)

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Accounts Receivable - Chargeback Specialist

Wayne, NJ · On-site

$22 - $26/hr

Experience working with retailer chargebacks, customer deductions, or disputed invoices preferred * Strong analytical and problem-solving abilities * Proficiency in Microsoft Excel, including ...

GSK

Chargeback Analyst

Philadelphia, PA · On-site

Bachelor's degree * 2+ years of experience in chargebacks and purchase based contracts (i.e., GPO, Federal, PHS, Physician Buying Group, Retail) preferably in a complex and fast paced environment ...

ASUS

Logistics Coordinator

Fremont, CA

$25 - $30/hr

Monitor, analyze, and research retailer chargebacks related to routing compliance, late delivery, shortages, or documentation errors * Dispute invalid chargebacks by gathering supporting ...

GlaxoSmithKline

Chargeback Analyst

Philadelphia, PA

Bachelor's degree * 2+ years of experience in chargebacks and purchase based contracts (i.e., GPO, Federal, PHS, Physician Buying Group, Retail) preferably in a complex and fast paced environment ...

JLab Audio

Deductions Analyst

Carlsbad, CA · On-site

$60K - $85K/yr

... retailer chargebacks -- strongly preferred) * Working knowledge of chargebacks, deductions, accruals, and GL alignment, including how trade promotions, co-op/MDF, and rebate programs flow through ...

JLab Audio

Revenue Recovery Analyst

Carlsbad, CA · On-site

$60K - $85K/yr

... retailer chargebacks -- strongly preferred) * Working knowledge of chargebacks, deductions, accruals, and GL alignment, including how trade promotions, co-op/MDF, and rebate programs flow through ...

JLab Audio

Revenue Recovery Analyst

Carlsbad, CA · On-site

$60K - $85K/yr

... retailer chargebacks -- strongly preferred) * Working knowledge of chargebacks, deductions, accruals, and GL alignment, including how trade promotions, co-op/MDF, and rebate programs flow through ...

eTeam

SAP SD Consultant - Retail

Irvine, CA · On-site

POS integration Omnichannel sales (in-store, online, mobile) Returns, refunds, cancellations, and chargebacks Manage retail pricing scenarios (discounts, loyalty programs, coupons, seasonal ...

Yantran LLC

SAP SD Consultant - Retail

Irvine, CA · On-site

$67.50 - $92.25/hr

POS integration Omnichannel sales (in-store, online, mobile) Returns, refunds, cancellations, and chargebacks Manage retail pricing scenarios (discounts, loyalty programs, coupons, seasonal ...

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Retail Chargeback information

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How much do retail chargeback jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for retail chargeback in the United States is $20.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Retail Chargeback vs Retail Fraud Analyst?

AspectRetail ChargebackRetail Fraud Analyst
CredentialsKnowledge of payment processing, dispute resolutionKnowledge of fraud detection, data analysis
Work EnvironmentCustomer service, finance, and dispute teamsSecurity, risk management, data analysis teams
Industry UsageRetail, banking, payment processorsRetail, e-commerce, financial institutions
Common Search/ComparisonYesYes

Retail Chargeback specialists handle disputes related to payment reversals initiated by customers, focusing on resolving transaction issues. Retail Fraud Analysts focus on detecting and preventing fraudulent activities to protect the retailer and customers. While both roles involve payment security, chargeback professionals manage disputes after transactions, whereas fraud analysts work proactively to prevent fraud.

More about Retail Chargeback jobs
What cities are hiring for Retail Chargeback jobs? Cities with the most Retail Chargeback job openings:
What states have the most Retail Chargeback jobs? States with the most job openings for Retail Chargeback jobs include:
What job categories do people searching Retail Chargeback jobs look for? The top searched job categories for Retail Chargeback jobs are:
Retail Chargeback jobs near you
Infographic showing various Retail Chargeback job openings in the United States as of June 2026, with employment types broken down into 61% Full Time, 37% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $43,104 per year, or $20.7 per hour.

Accounts Receivable - Chargeback Specialist

A great organization!

Wayne, NJ • On-site

$22 - $26/hr

Full-time

PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

This role is responsible for researching, analyzing, and resolving customer chargebacks, deductions, and payment discrepancies while maintaining positive customer relationships. The ideal candidate will have experience in accounts receivable, cash applications, deductions management, or chargeback processing and possess strong analytical and problem-solving skills.


Responsibilities

  • Research, validate, and resolve customer chargebacks, deductions, short payments, and pricing discrepancies
  • Review customer claims, supporting documentation, contracts, and proof of delivery to determine validity
  • Work closely with customers, sales, customer service, logistics, and accounting teams to resolve disputes in a timely manner
  • Prepare and submit dispute documentation to recover invalid chargebacks and deductions
  • Monitor deduction aging reports and maintain accurate records of all chargeback activity
  • Reconcile customer accounts and identify trends contributing to recurring deductions
  • Process credits and adjustments as approved
  • Assist with cash application and account reconciliation activities as needed
  • Maintain detailed notes and supporting documentation within the ERP system
  • Ensure compliance with company policies and accounting procedures
  • Generate reports and provide updates on chargeback trends, recoveries, and outstanding balances


Qualifications

  • High School Diploma or GED required; Associate's or Bachelor's degree in Accounting, Finance, or Business preferred
  • 2+ years of Accounts Receivable, Chargeback, Deductions, Collections, or Cash Application experience
  • Experience working with retailer chargebacks, customer deductions, or disputed invoices preferred
  • Strong analytical and problem-solving abilities
  • Proficiency in Microsoft Excel, including VLOOKUPs and Pivot Tables
  • Experience with ERP systems such as SAP, Oracle, NetSuite, JD Edwards, or similar
  • Excellent organizational skills and attention to detail
  • Strong written and verbal communication skills
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment