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Retail Account Manager Jobs in Indiana (NOW HIRING)

InComm Payments

We own over 400 global technical patents and a network that includes over 525,000 points of retail ... About This Opportunity The Account Manager I is responsible for supporting several areas of the ...

Gabriel Group

Landscape Account Manager

Fishers, IN · On-site

$52K - $71K/yr

We specialize in landscape design-build, maintenance, and retail garden centers, serving customers ... About the Role The Landscape Account Manager provides year-round management of a high-value client ...

AIG

Operational Account Manager

Jeffersonville, IN · On-site

We deliver flexible and innovative service solutions to our OEM and retail partners, focusing on the HVACR industry. How you will create an impact The HVAC Operational Account Manager will manage ...

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Showing results 21-40

All JobsRetail Account JobsRetail Account Manager JobsRetail Account Manager Jobs in Indiana

Retail Account Manager information

See Indiana salary details

$21.9K

$59.5K

$86.6K

How much do retail account manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for retail account manager in Indiana is $59,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $67,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a retail account manager?

To thrive as a Retail Account Manager, you need strong sales acumen, relationship management abilities, and a background in business or marketing, often supported by a bachelor’s degree. Familiarity with CRM software, sales analytics tools, and inventory management systems is typically required. Exceptional communication, negotiation, and problem-solving skills help you build lasting client partnerships and resolve issues efficiently. These skills are crucial for meeting sales targets, ensuring client satisfaction, and driving business growth in a competitive retail environment.

How does a retail account manager typically collaborate with internal teams and external retail partners?

Retail Account Managers serve as a key liaison between their company and retail partners. They work closely with internal teams such as sales, marketing, and supply chain to align on product availability, promotions, and inventory needs. Externally, they maintain strong relationships with retail clients, negotiating terms, resolving issues, and ensuring that products are effectively presented and supported in stores. Regular communication and coordination are essential to drive sales growth and meet client expectations.

What is the difference between Retail Account Manager vs Sales Associate?

AspectRetail Account ManagerSales Associate
Required CredentialsHigh school diploma; sometimes bachelor's degree; sales or account management certificationsHigh school diploma or equivalent; sales or customer service experience preferred
Work EnvironmentOffice settings, client meetings, account management tasksRetail stores, customer-facing sales floor
Employer & Industry UsageRetail companies, consumer goods, fashion brandsRetail stores, supermarkets, specialty shops
Common Search & Comparison IntentUnderstanding roles in managing client accounts and sales strategiesCustomer interaction, product sales, store operations

The Retail Account Manager focuses on managing client accounts, developing sales strategies, and maintaining long-term relationships, often working in office environments. In contrast, a Sales Associate primarily engages directly with customers on the sales floor, focusing on product sales and customer service. Both roles are essential in retail but differ in responsibilities, work settings, and skill requirements.

How much does a retail account manager get paid?

The average salary for a retail account manager typically ranges from $50,000 to $80,000 per year, depending on experience, location, and the size of the company. Compensation may also include bonuses and commissions based on sales performance, and strong communication and sales skills are often required for the role.

What does a retail account manager do?

A retail account manager oversees relationships with retail clients, ensuring product placement, sales growth, and customer satisfaction. They analyze sales data, coordinate with sales and marketing teams, and may use CRM tools to manage accounts and meet sales targets.

What are popular job titles related to Retail Account Manager jobs in Indiana?

For Retail Account Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Retail Account Manager jobs in Indiana look for?

The top searched job categories for Retail Account Manager jobs in Indiana are:

What cities in Indiana are hiring for Retail Account Manager jobs?

Cities in Indiana with the most Retail Account Manager job openings:

Retail Account Manager jobs near you
Infographic showing various Retail Account Manager job openings in Indiana as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,482 per year, or $28.6 per hour.

Account Manager I

Remote

InComm Payments
Finance and Insurance • 1 - 5K employees
Learn more about InComm Paymentsexternal

Full-time

Re-posted 9 days ago

InComm Payments rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.


About This Opportunity

The Account Manager I is responsible for supporting several areas of the business. This role manages a portfolio of smaller mid-market customers using our employee recognition platform, assists with onboarding new customers to our ecommerce platform for bulk gift card purchases, and helps support clients utilizing our API through a shared inbox alongside other Account Managers. In addition, this role is responsible for generating ongoing reports and fulfilling ad hoc reporting requests.

This position is ideal for someone who is highly organized, customer-focused, and comfortable managing a mix of operational, analytical, and client-facing responsibilities while helping customers maximize the value of our platform.


Responsibilities

Customer Relationship Management

  • Manage a book of smaller mid-market accounts, serving as the primary point of contact for day-to-day customer needs.
  • Maintain strong client relationships and ensure customers are successfully adopting and utilizing the platform.
  • Monitor account health and proactively address issues or opportunities for improvement.

Client Onboarding & Platform Enablement

  • Support onboarding for new clients on the ecommerce platform, ensuring a smooth transition from implementation to ongoing use.
  • Guide clients through platform functionality, best practices, and available resources.
  • Coordinate internally with implementation, product, and support teams when needed.

Customer Outreach & Engagement

  • Execute structured outreach strategies to drive customer engagement and platform adoption.
  • Conduct periodic check-ins with customers via email, calls, or virtual meetings.
  • Share product updates, feature releases, and recommendations to help customers achieve their program goals.

API & Technical Support Collaboration

  • Support clients utilizing our API integrations by monitoring and responding to requests within a shared support inbox.
  • Collaborate with other Account Managers and technical teams to troubleshoot and resolve issues/requests as they come up.
  • Escalate complex issues appropriately while maintaining clear communication with clients.

Data Analysis & Reporting

  • Analyze customer usage and program performance data to identify trends, risks, and opportunities.
  • Provide insights and recommendations to improve engagement and program outcomes.
  • Maintain accurate account notes, data tracking, and reporting within internal systems.

Operational Support

  • Assist with administrative and operational tasks related to account management and customer success initiatives.
  • Support internal projects, documentation updates, and process improvements as needed.
  • Contribute to team collaboration and shared account coverage.

Qualifications
  • Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent experience).
  • 1–3 years of experience in account management, customer success, client services, or a similar customer-facing role.
  • Strong communication and relationship-building skills.
  • Highly organized with the ability to manage multiple accounts and priorities.
  • Analytical mindset with comfort interpreting data and usage metrics.
  • Experience with ecommerce tools, or API-based products is a plus.
  • Experience working in shared inbox or ticketing environments is preferred.

Key Skills

  • Customer relationship management
  • Strong written and verbal communication
  • Data analysis and reporting
  • Problem solving and troubleshooting
  • Time management and organization
  • Cross-functional collaboration
  • Client onboarding and enablement

Success in This Role Looks Like

  • Consistent engagement and strong relationships across assigned accounts.
  • Customers successfully onboarded and actively using the ecommerce platform.
  • Timely and effective responses to client inquiries, including API-related support.
  • Data-driven insights that help customers improve engagement with their recognition programs.
  • Strong collaboration with teammates to ensure excellent client support.

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

 

*This position is eligible for the Employee Referral Bonus Program - Tier III

#LI-KH1

Qualifications:
  • Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent experience).
  • 1–3 years of experience in account management, customer success, client services, or a similar customer-facing role.
  • Strong communication and relationship-building skills.
  • Highly organized with the ability to manage multiple accounts and priorities.
  • Analytical mindset with comfort interpreting data and usage metrics.
  • Experience with ecommerce tools, or API-based products is a plus.
  • Experience working in shared inbox or ticketing environments is preferred.

Key Skills

  • Customer relationship management
  • Strong written and verbal communication
  • Data analysis and reporting
  • Problem solving and troubleshooting
  • Time management and organization
  • Cross-functional collaboration
  • Client onboarding and enablement

Success in This Role Looks Like

  • Consistent engagement and strong relationships across assigned accounts.
  • Customers successfully onboarded and actively using the ecommerce platform.
  • Timely and effective responses to client inquiries, including API-related support.
  • Data-driven insights that help customers improve engagement with their recognition programs.
  • Strong collaboration with teammates to ensure excellent client support.

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

 

*This position is eligible for the Employee Referral Bonus Program - Tier III

#LI-KH1

Education:UNAVAILABLEEmployment Type: FULL_TIME

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