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Restaurant General Manager Jobs in Puerto Rico (NOW HIRING)

The Restaurant Manager/Assistant Manager duties include, but are not limited to: * Managing the staff to help maintain and achieve restaurant targets and standards * Monitoring and controlling labour ...

Managing Partner

Carolina, PR · On-site

$45K - $150K/yr

High School Graduate or General Education Degree (GED), Bachelor's Degree preferred Experience: 2 years or more as a GM, MP, or Multi-Unit manager in a full-service, restaurant concept Computer ...

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Restaurant General Manager information

What does a restaurant general manager do?

A restaurant general manager is responsible for the daily operations of a restaurant. This means they arrange schedules, supervise employees, and ensure patrons have a quality dining experience. They may deliver food to tables or clean during busy times to help out their staff. A restaurant general manager will often handle tasks related to finances or booking, such as tracking payroll and setting budgets. They will conduct hiring interviews and plan training for new employees.

What are the key skills and qualifications needed to thrive as a restaurant general manager, and why are they important?

To thrive as a Restaurant General Manager, you need strong leadership, operations management, and financial acumen, typically supported by experience in hospitality or a related field. Familiarity with POS systems, scheduling software, and food safety certifications is often required. Exceptional communication, problem-solving, and team-building skills help you motivate staff and deliver excellent customer service. These skills are crucial for ensuring efficient operations, high-quality guest experiences, and sustained business profitability.

What are the main responsibilities of a restaurant general manager?

A Restaurant General Manager oversees the daily operations of a restaurant, ensuring efficient service, high food quality, and customer satisfaction. They are responsible for managing staff, handling budgets, maintaining inventory, and implementing health and safety standards. Additionally, they develop marketing strategies, resolve customer complaints, and work to maximize profitability. Their leadership is crucial for creating a positive work environment and ensuring the restaurant's overall success.

What are some common challenges restaurant general managers face in balancing operational efficiency with customer satisfaction?

Restaurant General Managers often juggle the demands of maintaining smooth day-to-day operations while ensuring exceptional customer experiences. Challenges can include managing staffing levels during peak hours, addressing unexpected issues like equipment breakdowns or supply shortages, and handling customer complaints promptly. Additionally, they must continuously motivate staff, coordinate with kitchen and front-of-house teams, and implement cost-control measures without compromising service quality. Successfully navigating these demands requires strong communication, adaptability, and proactive problem-solving skills.

What is the difference between Restaurant General Manager vs Restaurant Assistant Manager?

AspectRestaurant General ManagerRestaurant Assistant Manager
CredentialsExperience in hospitality, management certifications often preferredSimilar credentials, often with less experience required
Work EnvironmentOversees entire restaurant operationsSupports the general manager, focuses on specific areas
ResponsibilitiesOverall management, strategic planning, financialsStaff supervision, customer service, daily operations
UsageCommonly used in industry and job searchesOften a stepping stone to general manager roles

The Restaurant General Manager is responsible for the entire restaurant operation, including strategic planning and financial management. The Restaurant Assistant Manager supports the general manager by handling daily tasks and supervising staff. While both roles require hospitality experience, the general manager holds broader responsibilities and oversight.

What job categories do people searching Restaurant General Manager jobs in Puerto Rico look for?

The top searched job categories for Restaurant General Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Restaurant General Manager jobs?

Cities in Puerto Rico with the most Restaurant General Manager job openings:

Infographic showing various Restaurant General Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Assistant Manager (Indeed Event)

Panda Restaurant Group

San Juan, PR • On-site

Other

This job post has expired today. Applications are no longer accepted.


Panda Express rating

7.2

Company rating: 7.2 out of 10

Based on 738 frontline employees who took The Breakroom Quiz

3rd of 107 rated fast food restaurants


Job description

Are You Craving A Career With An Industry Leader?

Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That’s why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success. 


What You'll Do As An Assistant Manager: 

You are in charge of assisting the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success. Don’t worry! In order to prepare you for success, we will provide a 3 or more weeks of store leadership training program. 


Desired Skills & Experience:

  • High school diploma required

  • Must be flexible to move to a store within a radius of 50 miles from home

  • Must be available to work a flexible schedule that generally includes opening and closing shifts, evenings, weekends, and holidays, driven by business needs. 

  • Food Safety: Serve Safe certified


ADA Statement:

While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.

Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to TASupport@PandaRG.com.



What Panda Express employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Panda Express

Sourced by ZipRecruiter

Panda Express is a leader in the quick-service restaurant industry, specializing in American Chinese cuisine. It was established in 1983 in Glendale, California by Andrew and Peggy Cherng and has grown to become the largest Asian segment restaurant chain in the United States, with in excess of 2,200 locations. Its headquarters are located in Rosemead, California. The eatery offers a variety of menu items, including their signature dish, Orange Chicken, along with other favorites like Kung Pao Chicken and Beef and Broccoli. Guided by their mission to "deliver exceptional Asian dining experiences," Panda Express is beloved by many for its convenience, consistently high quality, and innovative twists on traditional Chinese dishes.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Rosemead, CA, US