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Resolution Analyst Jobs (NOW HIRING)

Ensure timely resolution of claim issues and payer disputes. * Identify opportunities to maximize reimbursement and reduce write-offs. Data Analysis & Reporting * Analyze denial trends, payer ...

We are seeking a detail-oriented Resolutions Analyst to manage and resolve customer inquiries submitted through our Resolution inbox, ensuring each case is thoroughly documented, followed up on, and ...

We are seeking a detail-oriented Resolutions Analyst to manage and resolve customer inquiries submitted through our Resolution inbox, ensuring each case is thoroughly documented, followed up on, and ...

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Resolution Analyst information

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$27

$46

How much do resolution analyst jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for resolution analyst in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resolution Analyst, and why are they important?

To thrive as a Resolution Analyst, you need strong analytical abilities, problem-solving skills, and a background in business or a related field, often supported by a relevant bachelor's degree. Familiarity with case management software, CRM systems, and data analysis tools is typically required. Excellent communication, attention to detail, and patience are crucial soft skills for effectively managing and resolving client or customer issues. These skills ensure efficient resolution of complex problems, enhance customer satisfaction, and support organizational goals.

Is SOC analyst a high paying job?

SOC analysts typically earn competitive salaries that vary by experience, location, and employer. Entry-level positions may start lower, but with certifications like CompTIA Security+ or CISSP and experience, salaries can increase significantly, making it a well-compensated cybersecurity role.

What are Resolution Analysts?

Resolution Analysts are professionals who investigate and resolve complex issues or disputes within an organization, often related to customer service, billing, or product complaints. They analyze cases, gather relevant information, and work collaboratively with other departments to develop solutions and ensure customer satisfaction. Their goal is to resolve issues efficiently while following company policies and maintaining positive relationships with clients or customers. They may also identify trends or recurring problems and suggest process improvements to prevent future issues.

What are some common challenges Resolution Analysts face when balancing multiple cases simultaneously?

Resolution Analysts often manage several cases at once, each with unique complexities and deadlines. One common challenge is prioritizing urgent issues without neglecting ongoing cases, which requires strong organizational and time-management skills. Additionally, communicating effectively with various stakeholders, such as customers and internal teams, can be demanding but is essential for resolving issues efficiently. Staying adaptable and proactive in seeking information helps Resolution Analysts maintain high-quality outcomes even in fast-paced environments.

What is the 3 month rule for jobs?

The 3 month rule for a Resolution Analyst typically refers to a performance or review period, where employees are evaluated after three months of employment to assess their fit, skills, and progress. It is common for companies to use this period for onboarding, training, and initial performance feedback, often involving regular check-ins and training sessions.

What does a resolution analyst do?

A resolution analyst investigates and resolves customer or client issues related to accounts, transactions, or services. They analyze data, communicate with stakeholders, and document solutions, often using specialized software to ensure accurate and timely problem resolution.

Which analyst job pays the most?

Senior or specialized analyst roles, such as financial analysts, data analysts with advanced skills, or management analysts, tend to have the highest salaries. These positions often require relevant certifications, extensive experience, and proficiency with industry-specific tools, leading to higher compensation compared to entry-level analyst roles.
More about Resolution Analyst jobs
What cities are hiring for Resolution Analyst jobs? Cities with the most Resolution Analyst job openings:
What are the most commonly searched types of Resolution Analyst jobs? The most popular types of Resolution Analyst jobs are:
What states have the most Resolution Analyst jobs? States with the most job openings for Resolution Analyst jobs include:
Infographic showing various Resolution Analyst job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $58,045 per year, or $27.9 per hour.

Resolution Planning Analyst, CG-1101-12

FDIC: Join the FDIC Team

New York, NY

$112K/yr

Other

Posted 6 days ago


Job description

This position is located in the Division of Complex Institution Supervision and Resolution (CISR), of the Federal Deposit Insurance Corporation and provides support in the areas of efforts to prepare for resolution and to resolve insured depository institutions (IDIs) with total assets over $100 billion and nonbank financial companies whose failure could threaten the stability of the U.S. financial system.

The duty location is determined upon selection.

Qualifications:

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.

CG-12-To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the CG/GS-11 grade level or above in the Federal service.Specialized experience is defined as experience performing financial research or analysis of a large financial institution (e.g., bank or bank holding company or broker-dealer) to support recovery or resolution planning or execution, OR assessing financial performance or strength (e.g., capital adequacy, liquidity, etc.) of a large financial institution.

Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.

Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 “well qualified” for this position. For more information, click here.

For each position on your resume, include:

  • Organization/Agency's Name
  • Title
  • Salary (series and grade, if applicable)
  • Start and end dates (including the month and year)
  • Number of hours you worked per week
  • Relevant experience that supports your response to the specialized experience that is stated in the job announcement

If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.

NOTE: Please indicate how you meet the specialized experience under each applicable position. Do not copy and paste the duties or specialized experience from this announcement into your resume as that will not be considered a demonstration of your qualifications.

Education:

There is no substitution of education for the experience for this position.

Employment Type: OTHER