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Resolution Analyst Jobs (NOW HIRING)

EnableComp

Resolution Analyst, Denials (REMOTE)

OR · Remote

The Resolution Analyst is responsible for facilitating payment review recovery efforts for denied and underpaid accounts for assigned clients, thereby increasing the departments revenue. This ...

EnableComp

Resolution Analyst, Denials (REMOTE)

The Resolution Analyst is responsible for facilitating payment review recovery efforts for denied and underpaid accounts for assigned clients, thereby increasing the departments revenue. This ...

BOK Financial

TF Ops Research Resolution Analyst

Tulsa, OK · On-site

$86K - $102K/yr

The TransFund Operations Research & Resolution Analyst is primarily responsible for providing operational and technical support for TransFund customers (450+ Financial Institutions) within the ...

ApolloMD

Payer Dispute Analyst (57547)

Atlanta, GA · On-site

This role focuses heavily on the Independent Dispute Resolution (IDR) process under the No ... The Analyst will review and analyze claims for reimbursement and work collaboratively with internal ...

New

United Westlabs

Account Analyst Supervisor

Santa Ana, CA · On-site

$65K - $80K/yr

Ensure timely resolution of claim issues and payer disputes. * Identify opportunities to maximize reimbursement and reduce write-offs. Data Analysis & Reporting * Analyze denial trends, payer ...

ApolloMD

Payer Dispute Analyst (57547)

Atlanta, GA · On-site

This role focuses heavily on the Independent Dispute Resolution (IDR) process under the No ... The Analyst will review and analyze claims for reimbursement and work collaboratively with internal ...

New

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How much do resolution analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for resolution analyst in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resolution analyst, and why are they important?

To thrive as a Resolution Analyst, you need strong analytical abilities, problem-solving skills, and a background in business or a related field, often supported by a relevant bachelor's degree. Familiarity with case management software, CRM systems, and data analysis tools is typically required. Excellent communication, attention to detail, and patience are crucial soft skills for effectively managing and resolving client or customer issues. These skills ensure efficient resolution of complex problems, enhance customer satisfaction, and support organizational goals.

What is a resolution analyst?

Resolution Analysts are professionals who investigate and resolve complex issues or disputes within an organization, often related to customer service, billing, or product complaints. They analyze cases, gather relevant information, and work collaboratively with other departments to develop solutions and ensure customer satisfaction. Their goal is to resolve issues efficiently while following company policies and maintaining positive relationships with clients or customers. They may also identify trends or recurring problems and suggest process improvements to prevent future issues.

What are some common challenges resolution analysts face when balancing multiple cases simultaneously?

Resolution Analysts often manage several cases at once, each with unique complexities and deadlines. One common challenge is prioritizing urgent issues without neglecting ongoing cases, which requires strong organizational and time-management skills. Additionally, communicating effectively with various stakeholders, such as customers and internal teams, can be demanding but is essential for resolving issues efficiently. Staying adaptable and proactive in seeking information helps Resolution Analysts maintain high-quality outcomes even in fast-paced environments.

What does a resolution analyst do?

A resolution analyst investigates and resolves customer or client issues related to accounts, transactions, or services. They analyze data, communicate with stakeholders, and document solutions, often using specialized software to ensure accurate and timely problem resolution.
What cities are hiring for Resolution Analyst jobs? Cities with the most Resolution Analyst job openings:
What are the most commonly searched types of Resolution Analyst jobs? The most popular types of Resolution Analyst jobs are:
What states have the most Resolution Analyst jobs? States with the most job openings for Resolution Analyst jobs include:
What job categories do people searching Resolution Analyst jobs look for? The top searched job categories for Resolution Analyst jobs are:
Resolution Analyst jobs near you
Infographic showing various Resolution Analyst job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $58,045 per year, or $27.9 per hour.

Resolution Analyst, Denials (REMOTE)

EnableComp

OR • Remote

Full-time

Re-posted 4 days ago

EnableComp rating

8.7

Company rating: 8.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

44th of 485 rated business services

Job description

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers’ Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years. 

Position Summary

The Resolution Analyst acts as the liaison between key client contacts and our denials and underpayment appeal process to the appropriate payer.  The Resolution Analyst is responsible for facilitating payment review recovery efforts for denied and underpaid accounts for assigned clients, thereby increasing the departments revenue.  This position is responsible for handling patient health information (PHI) and maintaining extreme privacy and security as it relates to confidential and proprietary information.
Key Responsibilities
  • Review, evaluate, appeal, and follow up on outstanding, denied, underpaid, and other assigned claims using EnableComp’s proprietary software, systems and tools.
  • Use payment documentation provided by payers and medical provider contract information to determine the correct reimbursement.
  • Efficiently review hospital contracts to identify and collect cash payments from insurance companies, ensuring prompt payments of denied and underpaid claims.
  • Research, request, and acquire all pertinent medical records and supporting documentation to create and submit complex underpayment appeals to the appropriate payer, ensuring accurate and timely claim reimbursement.
  • Conduct timely and thorough telephone follow-up with payers to ensure claims with supporting documentation have been received and facilitate resolution of outstanding receivables.
  • Ensures smooth operations and improves customer satisfaction.
  • Other duties as required.
Requirements and Qualifications
  • High School Diploma or GED required.  Associates or Bachelor’s Degree preferred.
  • 5+ years’ experience in healthcare field working in billing or collections.
  • 1+ years’ client facing/customer services experience.
  • Intermediate level understanding of insurance payer/provider claims processing and subsequent data requirements.
  • Equivalent combination of education and experience will be considered.
  • Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook).
  • Intermediate understanding of ICD, HCPCS/CPT coding, and medical terminology.
  • Strong understanding of the revenue cycle process.
  • Full understanding of hospital reimbursement, Intermediate knowledge of Managed Care contracts, Contract Language, and Federal and State requirements.
  • Familiarity with HMO, PPO, IPA, and capitation terms and how these payors process claims.
  • Intermediate understanding of EOB, hospital billing form requirements (UB04), and familiarity with the HCFA 1500 forms.
  • Demonstrate strong ability to review client/payer contracts to identify complex underpayments.
  • Regular and predictable attendance.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Special Considerations and Prerequisites
  • Practices and adheres to EnableComp’s Core Values, Vision and Mission.
  • Proven ability to meet and/or exceed productivity targets and goals.
  • Maintains stable performance under pressure or opposition.  Handles stress in ways to maintain relationships with all stakeholders.
  • Must be a self-starter and able to work independently without direct supervision.
  • Proven written and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Proven experience working with external clients; strong customer service skills and business acumen.
  • Ability to prioritize and manage multiple competing priorities and projects concurrently.
  • Must be able to remain in stationary position 50% of the time.
  • Occasionally moves about inside the office to access office equipment, etc.
  • Constantly operates a computer and other office equipment such as a copy/scan/print machine, phone and computer.
EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

EnableComp recruits, develops and retains the industry's top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

 Don’t just take our word for it!  Hear what our people are saying:
“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.” – Revenue Specialist

“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.” – Supervisor, Operations

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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