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Resolution Analyst Jobs (NOW HIRING)

Fifth Third

The Capital, Resolution & Recovery Analyst - Governance will support the development and implementation of strategies to ensure the organization's financial stability and compliance with regulatory ...

Huntington

$70K - $140K/yr

To facilitate this requirement, Huntington National Bank's Recovery and Resolution Planning Office is seeking a Resolution & Recovery Planning Analyst to join the Resolution & Recovery Planning Team.

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How much do resolution analyst jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for resolution analyst in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resolution Analyst, and why are they important?

To thrive as a Resolution Analyst, you need strong analytical abilities, problem-solving skills, and a background in business or a related field, often supported by a relevant bachelor's degree. Familiarity with case management software, CRM systems, and data analysis tools is typically required. Excellent communication, attention to detail, and patience are crucial soft skills for effectively managing and resolving client or customer issues. These skills ensure efficient resolution of complex problems, enhance customer satisfaction, and support organizational goals.

Is SOC analyst a high paying job?

SOC analysts typically earn competitive salaries that vary by experience, location, and employer. Entry-level positions may start lower, but with certifications like CompTIA Security+ or CISSP and experience, salaries can increase significantly, making it a well-compensated cybersecurity role.

What are Resolution Analysts?

Resolution Analysts are professionals who investigate and resolve complex issues or disputes within an organization, often related to customer service, billing, or product complaints. They analyze cases, gather relevant information, and work collaboratively with other departments to develop solutions and ensure customer satisfaction. Their goal is to resolve issues efficiently while following company policies and maintaining positive relationships with clients or customers. They may also identify trends or recurring problems and suggest process improvements to prevent future issues.

What are some common challenges Resolution Analysts face when balancing multiple cases simultaneously?

Resolution Analysts often manage several cases at once, each with unique complexities and deadlines. One common challenge is prioritizing urgent issues without neglecting ongoing cases, which requires strong organizational and time-management skills. Additionally, communicating effectively with various stakeholders, such as customers and internal teams, can be demanding but is essential for resolving issues efficiently. Staying adaptable and proactive in seeking information helps Resolution Analysts maintain high-quality outcomes even in fast-paced environments.

What is the 3 month rule for jobs?

The 3 month rule for a Resolution Analyst typically refers to a performance or review period, where employees are evaluated after three months of employment to assess their fit, skills, and progress. It is common for companies to use this period for onboarding, training, and initial performance feedback, often involving regular check-ins and training sessions.

What does a resolution analyst do?

A resolution analyst investigates and resolves customer or client issues related to accounts, transactions, or services. They analyze data, communicate with stakeholders, and document solutions, often using specialized software to ensure accurate and timely problem resolution.

Which analyst job pays the most?

Senior or specialized analyst roles, such as financial analysts, data analysts with advanced skills, or management analysts, tend to have the highest salaries. These positions often require relevant certifications, extensive experience, and proficiency with industry-specific tools, leading to higher compensation compared to entry-level analyst roles.
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Resolution Analyst jobs near you
Infographic showing various Resolution Analyst job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $58,045 per year, or $27.9 per hour.

Capital, Resolution & Recovery Analyst - Governance

Fifth Third

Full-time

Posted 12 days ago

Job description

Make banking a Fifth Third better
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

Position not available for immigration sponsorship.

The Capital, Resolution & Recovery Analyst - Governance will support the development and implementation of strategies to ensure the organization's financial stability and compliance with regulatory requirements. This role involves assisting with governance and reporting for capital planning, resolution planning, and recovery planning processes, which seek to mitigate risks and enhance the organization's resilience.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
Duties & Responsibilities

  • Capital Planning, Resolution Planning, and Recovery Planning:
    • Assist in the preparation and maintenance of governance and reporting materials related to capital planning, resolution planning, and recovery planning in line with regulatory standards.
    • Support stress testing procedures, policy development and maintenance.
    • Support resolution planning and recovery planning procedure and policy development and maintenance.
    • Collaborate with finance and risk management teams to develop and ensure adherence to project plan for capital planning, resolution planning and recovery planning processes.
    • Collect and organize information from various departments to support ongoing governance process.
  • Risk Management:
    • Identify and assess risks related to capital, resolution, and recovery planning.
    • Stay informed about regulatory changes and industry best practices.
    • Provide support in developing risk mitigation strategies and recommendations.

Minimum Knowledge, Skills And Abilities Required

  • Bachelor's degree in finance, Economics, Business Administration, or a related field.
  • Minimum of 2-3 years of experience in capital planning, resolution planning, recovery planning, or a related field within the financial services industry.
  • Basic understanding of regulatory requirements and guidelines related to capital, resolution, and recovery planning.
  • Strong analytical, problem-solving, and communication skills.
  • Proficiency in financial modeling and data analysis tools.
  • Ability to work collaboratively in a team environment and manage multiple tasks.
  • Exposure to working on projects with strong attention to detail and accuracy.
  • Prefer proficiency in PowerPoint or in presentation creation tools.
Capital, Resolution & Recovery Analyst - Governance

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION -- Cincinnati, Ohio 45202

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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