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Residential Program Manager Jobs in Silver Spring, MD

Appian Corporation

Program Manager (Army)

Mclean, VA · On-site

$63K - $69K/yr

Appian is seeking a strategic, high-impact Program Manager to architect and lead key initiatives that elevate our Public Sector customer experience. In this role, you'll design and execute enterprise ...

Shelter House, Inc

Residential Coordinator

Fairfax, VA · On-site

... program. This position coordinates resident services, ensures a safe and supportive living ... The Residential Coordinator collaborates with case managers and other team members to support ...

New

iTech AG

Program Manager - ServiceNow (342)

Arlington, VA · On-site +1

$71K - $79K/yr

OVERVIEW iTech AG is seeking an experienced Program Manager to lead the delivery of ServiceNow solutions in support of a federal client program. This individual will serve as the primary client ...

iTech AG

Program Manager - ServiceNow (342)

Arlington, VA · On-site +1

$71K - $79K/yr

Description OVERVIEW iTech AG is seeking an experienced Program Manager to lead the delivery of ServiceNow solutions in support of a federal client program. This individual will serve as the primary ...

iTech AG

Program Manager - ServiceNow (342)

Arlington, VA · On-site

$72K - $79K/yr

OVERVIEW iTech AG is seeking an experienced Program Manager to lead the delivery of ServiceNow solutions in support of a federal client program. This individual will serve as the primary client ...

MTM Transit

ADA Assessment Program Manager

Baltimore, MD · On-site

$62K - $68K/yr

The Program Manager works in collaboration with Paratransit Operations to run the day to day operations of the ADA Paratransit Eligibility Center. The Program Manager must ensure the most appropriate ...

iTech AG

Program Manager - ServiceNow (342)

Arlington, VA

$72K - $79K/yr

OVERVIEW iTech AG is seeking an experienced Program Manager to lead the delivery of ServiceNow solutions in support of a federal client program. This individual will serve as the primary client ...

Amtrak

Program Mgr - 90297513 - Baltimore

Baltimore, MD · Hybrid

$62K - $68K/yr

Job Summary The Program Manager is responsible for delivery of large scale moderate to high risk programs, with multimillion dollar cost impacts and multi-year delivery schedule. The programs may ...

Amtrak

Program Mgr - 90297513 - Baltimore

Baltimore, MD · Hybrid

$62K - $68K/yr

Job Summary The Program Manager is responsible for delivery of large scale moderate to high risk programs, with multimillion dollar cost impacts and multi-year delivery schedule. The programs may ...

MTM Transit

ADA Assessment Program Manager

Baltimore, MD · On-site

$62K - $68K/yr

The Program Manager works in collaboration with Paratransit Operations to run the day to day operations of the ADA Paratransit Eligibility Center. The Program Manager must ensure the most appropriate ...

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Showing results 41-60

All JobsResidential Program JobsResidential Program Manager JobsResidential Program Manager Jobs in Silver Spring, MD

Residential Program Manager information

See Silver Spring, MD salary details

$36.7K

$71.1K

$118.4K

How much do residential program manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for residential program manager in Silver Spring, MD is $71,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $71,300.00 per year, depending on experience, location, and employer.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.
More about Residential Program Manager jobs

What are the most commonly searched types of Residential Program jobs in Silver Spring, MD?

The most popular types of Residential Program jobs in Silver Spring, MD are:

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For Residential Program Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

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The top searched job categories for Residential Program Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Residential Program Manager jobs?

Cities near Silver Spring, MD with the most Residential Program Manager job openings:

Residential Program Manager jobs near you
Infographic showing various Residential Program Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, and 18% Hybrid job distribution, with an average salary of $71,081 per year, or $34.2 per hour.

Program Manager (Army)

Appian Corporation

Mclean, VA • On-site

$63K - $69K/yr

Full-time

Re-posted 4 days ago

Job description

Appian is seeking a strategic, high-impact Program Manager to architect and lead key initiatives that elevate our Public Sector customer experience. In this role, you'll design and execute enterprise-wide programs that accelerate onboarding, drive product adoption, unlock value realization, and secure renewals-ensuring mission-critical outcomes for our government clients. 

The ideal candidate is a visionary customer advocate with a proven track record of scaling customer-centric initiatives in the B2B SaaS space. You will operate as the critical connective tissue between Sales, Product, Marketing, and Support.

This role is based at our HQ in McLean, VA. While working in-person with customers is our top priority, we also believe that being in the office fosters the in-person collaboration that Appian was built on. It's a key driver of our mission to be the best - enabling shared ideas, stronger teamwork, and more opportunities to connect and celebrate working with the exceptional people across Appian. Employees hired for this position are expected to be in the office 5 days a week, unless on a customer site, to support this culture and help us continue to thrive.

As a Program Manager, you will:

  • Design, implement, and optimize customer success programs for the US Army encompassing onboarding, adoption, value realization, and renewal.

  • Lead and manage large-scale, cross-functional initiatives from initiation through to completion, ensuring they are delivered on time, within scope and budget, and meet strategic objectives.

  • Develop and manage a strategic roadmap of customer success initiatives that align with overarching company goals and customer needs.

  • Serve as the voice of the customer within the organization, gathering and analyzing feedback to inform program development and product enhancements.

  • Establish, monitor, and report on key performance indicators (KPIs) for customer success programs, including but not limited to customer health scores, Net Promoter Score (NPS), churn rates, and renewal rates.

  • Collaborate closely with cross-functional leaders to ensure a cohesive and unified customer experience across all touchpoints.

  • Develop and maintain strong relationships with key customer stakeholders, acting as a trusted advisor and strategic partner.

  • Identify and mitigate risks to customer success, proactively developing and implementing strategies to address challenges.

  • Champion a customer-centric culture throughout the organization.

  • Lead, mentor, and foster a high-performance culture among Customer Success team members.

Basic Qualifications: 

  • Bachelor's degree in a relevant field.

  • A minimum of 10+ years of experience in program management that manages delivery of complex technology modernization initiatives within the Army or other relevant federal government agencies.  Ideal candidates will have a PMP or PgMP certification and agile certifications (Certified Scrum Master, SAFe Agilist, etc.).

  • Proven ability to develop and execute complex programs and large-scale projects with measurable results and managing over 50 resources  and over $13M in annual services revenue.

  • Strong analytical skills with the ability to translate data into actionable insights.

  • Excellent communication, presentation, and interpersonal skills, with the ability to engage and influence stakeholders at all levels.  The ideal candidate will have experience and relationships with clients within the Army. 

  • Proficiency with Appian, other modern platform technologies (e.g., Salesforce, ServiceNow, Palantir) and/or custom application development.  

  • Experience leading technology modernization leverage agile methodologies and AI enabled code generation approaches.

  • US Citizenship with an ability to hold a US government clearance.

  • Willingness to travel to client locations, as required.

Apply